Can't fault this hotel. We booked with some trepidation after reading previous reviews about staff. However, we found all staff were very helpful, welcoming and polite. I asked in advance for a ground or first floor room that had been modernised and this had been noted and we had a lovely room opening onto the gardens, with a very smart bathroom. The breakfast was excellent. We had booked a special deal that included breakfast, wifi and allowed us to have a late check out, if this is possible. In our case it was, so we were able to take a walk round the ramparts of the beautiful city which is just a stone's throw from the hotel, thus we could return to our room to freshen up before leaving. The hotel has a swimming pool but we didn't have time to take advantage of this.
- Official Description (provided by the hotel):
- 5 minutes walk from the medieval quarter and 10 minutes from the Canal du Midi and the lower city, you will find the Mercure Carcassonne tucked away in a leafy corner. The hotel features a restaurant, a garden, a bar with a fireplace, 80 rooms (all non smoking) and 3 meeting rooms. The hotel has two private secured and free car parks. Whether for a business trip, a holiday or a conference, our hotel is a wonderful place to stay. ... more less
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- Also Known As:
- Mercure Carcassonne Porte De La Cite Hotel Carcassonne