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“Expensive for being average”
Review of Trianon Spa

Trianon Spa
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Owner description: A wonderfully luxurious spa located on the edge of King Louis XIV 's famous gardens at Versailles.
Reviewed May 11, 2012

I got a deep tissue massage. It was a mistake. The massage therapist was really sweet, but she didn't do great at the massage. If you get deep tissue then you have to be cold. They put you on a bed with only a towel to cover you, whereas if you get a relaxing massage, you get really fluffy covers. The massage itself was okay, but she never got my shoulders or shoulder area, which is where I really needed it. I feel bad for mentioning this, but her stomach growled the entire time and she had a cough so it was quite distracting. The spa was noisy with men walking around, going in and out of a room off the entrance of the spa and the receptionist was talking so loud on the phone. After the service was finished there were other clients drinking tea, but I wasn't offered any. It just wasn't the kind of experience you would expect from a spa where a 1-hr massage is 145 euros. We were staying at the Trianon Palace and my husband surprised me with the treatment for mother's day so I was quite disappointed about the service. The spa itself is beautiful.

1  Thank kjtravelingmomof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 11 of 24 reviews

Reviewed April 18, 2012

The drain in the showers overflowed and flooded the floor
The pool was nice but as soon as we arrived after a long day of walking and site seeing we were told our child had to leave the pool by 7:20 (no sign or notice was given about children using pool)
An extremely rude French Woman yelled at us for sitting on a lounge chair she laid a towel on, she grunted like a pig, what a first bad impression of the French she gave to us.

1  Thank L Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2008

I spent my Saturday afternoon at the new Guerlain spa at the Trianon in Versailles. Some of the staff are new and obviously don't recognise the old regulars from the old spa. When I arrived I was just asked to sit down and wait. Simple as that. I had actually booked a 1 hour massage "Imperial Orchid" massage, about 20 minutes of that time was lost moving me from one cabin to another to change, brief foot wash etc. After the treatment, I was charged for 1.5 hours, so I was extremely embarrassed and explained how I had only booked for an hour, and how, upon arrival, nobody bothered checking what treatment I had booked (despite the ca. 7 spa girls at the reception at the time). The receptionist insisted saying that I had been looked after for 90 minutes, I explained how it was not my job to count the minutes the spa masseuse worked! The receptionist proceeded to then take a call after me asking about accessing the swimming pool, and then while she was on the phone, her colleague asked "why is she still standing there".
Arrogance and rudeness will not have a customer return. Especially the bilingual ones who can understand the snide remarks in French!! I have previously spent probably all of a thousand euro at the old Trianon spa in 2007, and I will bring my business elsewhere now.
Hope this helps you in your spa selection !

11  Thank jennymcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2006

This is an amazing spa! I got a facial and the body spa jets. I would recommend both, but just know that the body spa jets are cold at first... I went when the swimming pool is closed and its really discounted. That was last February. Have fun!!

1  Thank xsigne2xo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 29, 2017 via mobile
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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