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“Humiliating Experience”
Review of Le Grand Colbert

Le Grand Colbert
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Ranked #596 of 17,420 Restaurants in Paris
Certificate of Excellence
Price range: $18 - $59
More restaurant details
Restaurant details
Good for: Local cuisine, Romantic, Special occasions
Dining options: Late Night, Lunch, Breakfast, Dinner, Delivery, Reservations
Neighborhood: Opera / Bourse
Description: At the beginning of its construction in 1637 by Guillaume de Serrant (using plans by Le Vau) the building was a town house. It was sold to Jean-Baptisite Colbert in 1665 then to Philippe d’Orléans in 1719. In 1806 he was busy trying to raise money for the treasury until the building’s sale in 1825. The town house was torn down to make room for the building we see today as well as the opening of the Galerie Colbert in 1825. The Galerie Colbert at this time was a competitor to its neighbor, La Galerie Vivienne. In the same vicinity several fashion and perfume stores as well as reading rooms opened up. It was under the reign of Louis-Philippe that a new store opened it’s doors under the name, Au Grand Colbert. The name was kept until 1900 when it was turned into a restaurant. It was, up until it’s closing a few years ago, one of the “hot spots”, the best deal in Paris. Under the influence of the National Library, the owner, all of the original details were renovated in 1985 at the same time as the Galerie Colbert. You can find in the large room an architectural volume which is quite impressive, walls as high as 6 meters, relics, in particular, sculpted pilasters and their consoles. You can also admire paintings in a Pompeian style of which there are very few examples in Paris. The mosaique floor, exactly like the one in the Galerie Vivienne, is worth admiring. Today, Le Grand Colbert has now been listed as an historic monument and has been managed by Joel Fleury since August 1992 and his business team. They welcome and serve a cosmopolitan clientele among which are actors, top models, designers, movie stars, businessmen, tourists and some regulars. This client diversity has given Joel Fleury the statute of Grand Brasserie Parisienne. His chef proposes a full menu and offers a choice of traditional brasserie meals where typical French dishes are mixed with original recipes that have an exotic touch.
Washington, Illinois
2 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Humiliating Experience”
Reviewed September 26, 2013

I am forced by TripAdvisor to give this restaurant one star -- I would give it "0" because we actually did not have an opportunity to dine. We were a group of 10 traveling in mid September -- we made reservations for Le Grand Colbert months prior to traveling and had both email and fax confirmations of the reservations. On the designated evening we presented at the restaurant and were told there was no reservation. The manager was extremely rude and was yelling at our party stating there was no reservation and there was nothing he could do. Upon one of the members of our party returning to the hotel to retrieve pages of copies of emails confirming our reservation, the manager continued his rude and insulting behavior. Apparently the manager that we had communicated with failed to log our reservation. This, however, is no excuse for the terrible way we were treated. We were humiliated in the presence of other diners because of the manager's loud, obnoxious and humiliating treatment of our party.

Visited September 2013
Helpful?
6 Thank Reta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
miami
Level 5 Contributor
22 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Great Surprise!!!”
Reviewed September 26, 2013

I went with a girlfriend to Paris, she is obsessed with the movie and eating at Le Gran Colbert was an absolute must.(I have been to Paris 6 times before I enjoy small hidden cafes and try to go to one or two nicer restaurants each visit after serious research. ) After reading all the mixed reviews I wasn't expecting much. Well, I was pleasantly surprised. I called early in the day to reconfirm( i had e mailed reservation request in Miami and gotten confirmation) and was told they couldn't find it , But were quick to say they would take care of it.
So of we went . We arrived 15 min early, were greeted very warmly (yes, warmly) as if we were regulars, got seated at a table for 2 right in the middle. I could tell there were alot of American tourist (why does one always show up in shorts for dinner!) and locals.
The service was on point and our waiter was a delight. (really) We ordered chateaubriand for 2
medium rare, it was cooked to perfection along with a wonderful side of lyonnaise baby
potatoes . THe Brouilly wine was a perfect choice and the crepe suzette flambéed table side was a perfect ending. So was the complimentary Champagne at the end of our meal ( I had told our waiter my friend was celebrating a special "anniversaire". We experienced a nite in Paris with that golden era feel.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank curves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, il
Level 4 Contributor
27 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Treated horribly”
Reviewed September 25, 2013

We recently went there with a group of ten and were told our reservation did not exist. The night manager was the rudest human being I have ever encountered. Despite an email confirmation (which the manager insisted one of our people had to return to our hotel and retrieve) we were still denied a table. They were full and I am sure he found himself in a difficult position. Finally after much complaining we were told we could wait until a table opened up. By this time we were so insulted and embarrassed in front of their customers we declined. And the last thing we wanted was for our money going to this establishment.

The manager proved to be the quintessential rude Parisian we all hear about.

  • Visited September 2013
    • Service
Helpful?
2 Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, Illinois
Level 4 Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“RUDE, RUDE, RUDE”
Reviewed September 25, 2013

The décor is very nice and the food may be wonderful, but we were never able to find out. There was a mix up with our reservation for 10 people, which the restaurant later admitted was their fault. However, the head maître d treated us so disrespectfully you would have thought we were serfs asking to dine with the king. Even after going back to the hotel to get a copy of the email I had corresponding with the other manager about needing gluten free food, he refused to even attempt to accommodate us. It was not until I threatened them with a bad tripadvisor rating that they suddenly thought perhaps they could find us a table. By this time, we would not have stayed and eaten there if they had offered us a free meal. The restaurant has since apologized, but unfortunately, that does not make up for his rude, pompous behavior.

Visited September 2013
Helpful?
1 Thank MagistraMattingly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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