For anyone arriving at or departing from Gare du Nord, the location of this hotel is perfect. One has only to cross the road. The hotel has many interesting features, and its architecture, built around a central circular staircase, means that rooms are not 'standard', but have quirky shapes and details. The room we were in looked directly across to the station, but was not unduly noisy. It was fairly large by Parisian standards, with a decent-sized bathroom - (it was a 'Privilège' room, at a higher price) - but the bath fittings were showing their age, with chipped enamel, etc. Breakfast was perfectly adequate, with a reasonable selection of items. Some confusion was created by the hotel's own website. I had taken up their invitation to opt for breakfast, at 17 euros per person, and added this to the total for the room. Having entered my credit card details, I then received confirmation that the total - both room and breakfast - had been prepaid. However, when I mentioned this on checking in, the receptionist maintained that it had not been prepaid. I showed him my written confirmation to the contrary, and he seemed not to be able to understand my confusion. The following morning, on checking out, I was required to pay again. However, the receptionist was much more understanding, admitting that there appeared to be a discrepancy between what the website was saying, and the total amount that the hotel was actually deducting. She assured me that, when my credit card statement appeared, I would find that in fact the breakfast would not have been deducted twice. I hope that she is right! In the meantime, I also hope that the website will harmonise itself with the actual practice of the hotel, to avert worry for customers. Next time, if I stay there again, I will probably avoid prepaying for the breakfast, and simply arrange it upon arrival.
- Official Description (provided by the hotel):
- Hotel with 236 airconditioned rooms, located near the Gare du Nord (Eurostar & Thalys), Stade de France (5min), Paris Nord Exhibition Centre (15 min), Roissy & Le Bourget airports (20 min). Dedicated to business & leisure, this hotel will seduce you withits high level of services. ... more less
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- Also Known As:
- Mercure Paris Terminus Nord Hotel Paris