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“Loved our stay”

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Mercure Paris Bastille Saint Antoine
Ranked #722 of 1,802 Hotels in Paris
Reviewed April 25, 2014

We had an fantastic stay in one of the terrace rooms. Our room was oddly configured but had everything we wanted. The wraparound terrace was amazing and perfect for early evening drinks. The staff were fab - friendly, efficient and helpful. Thank you.

Room Tip: Room 401 great terrace
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  • Stayed: April 2014, traveled with friends
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Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded May 5, 2014

Dear guests,

The first thing I've said after reading your comment is :" Wow ! "

And I just can say "Thank you" from all of us working hardly, to read more and more comments as yours...

Very kind regards,

Mathieu Chaigneau
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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82 - 88 of 461 reviews

Reviewed April 24, 2014

Polite friendly staff, clean and comfortable.
Rooms quite small, but probably typical of Paris hotels.
Booked at a very good price through Budget Air.
Cost of rooms at hotel during our stay very expensive and would not have booked if had to pay those prices (310Euros per night)


  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Gavin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded April 30, 2014

Dear M. D,

We thank you for taking the time to share your impression of our hotel,

All the staff and I want to thank you for your comments.

It is with great pleasure that we are waiting for your next stay in Paris,

Regards,

Mathieu Chaigneau
Directeur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank 499Dane
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded April 16, 2014

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Reviewed March 22, 2014 via mobile

Fantastic hotel. Very very helpful staff. And very accommodating. I love this hotel and it's location. Breakfast was ample and rooms comfortable. I was on a terrace room with private area which was lovely. Would strongly recommend to anyway wishing to stay near Bastille

Stayed: March 2014, traveled solo
Thank Scottydon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded March 24, 2014

Dear guest,

What a pleasure to start this week with your great comment about Mercure PAris Bastille Saint Antoine !

All the staff and I thank you very much for sharing your feeling about this stay among us,

We'll be proud to see you again for your next stay in Paris,

Very best regards,

Mathieu Chaigneau
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014 via mobile

Stayed here for 4 nights on business; not a bad location, and near a metro station for easy access to the tourist sites. Bit of a pain to take the metro from the airport. So we ended up taking a taxi (about €40).
Rooms were very nice, and included breakfast which was really good; filling and allowed us to start the day well. Toilet is separate from the bathroom, which is a shower-tub combination. All very modern, and really liked the included coffee machine, and free mini fridge. Big, modern TV, and very comfy bed with memory foam pillows.

Will book and stay here again!!

Stayed: March 2014, traveled on business
1  Thank Max L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded March 19, 2014

Dear Guests,

What a great pleasure to read your comments about your stay with us.
We are delighted that you had a great time,

Pending the pleasure of welcoming you on your next trip to Paris,

Very kind regards,

Mathieu Chaigneau
GM

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Reviewed February 3, 2014

I lived in Paris for 12 years, and since moving away have had to go back many times for business. At first I felt a little pain at the idea of being in a hotel like a tourist in a city that used to be my home. But on my very first trip I had to fortune of stumbling upon this hotel through an online booking site. Back then it was called "Paname", which is a kind of working class slang nickname for "Paris" that sent chills up my snobby bourgeois spine. But it was the only place in my price range that was available. I expected the worst -- a cigarette-smelling dive of a hotel with indifferent staff. I mean, given the low price there was no way it could be nice.

And then I walked in, saw the Corbusier chairs, the smiles on the staff's faces, and realised that I had stumbled upon a real gem.

This hotel is the Paris of today at its best. The staff (many of whom I still recognize from back when it was a privately-owned hotel) are just wonderful, authentically nice and hospitable people. It's a modern building respecting the style of the neighbourhood. The decor, from the furniture, to the carpets, to the artwork are inspired, tasteful, sometimes provocative (I stayed in a room with a rather risqué Lachapelle painting once) but always classy and of astonishingly high quality given the reasonable price of the hotel.

I read over some other comments about the area, and what you must know before staying here is that it's in a popular neighbourhood for going out at night, and next to a lively street market that operates on the weekend. So you'll hear drunk youngsters singing on the street as they walk past, and there will be stuff all over the street after the market. But that is very typical of this part of Paris, and despite that it's a safe and great neighbourhood to stay in. And well located for your metro rides to the sites.

Honestly, this place is my home away from home in Paris. I've probably been back 10 times in the last 5 years, and would recommend it to anyone whether they're in town for business or a vacation.

Room Tip: The rooms facing the front have larger bathrooms with a tub, and the top floor has balconies. The r...
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  • Stayed: December 2013, traveled on business
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1  Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded February 4, 2014

Dear guest,

Thanks a million for your honest and exceptionnal comment about the hotel, the staff and thank you for sharing this with all the Tripadvisor travellers.

So glad to make you enjoy Paris as an "ex-parisian". Good to know the way you feel good among us at each time.

You really have felt what we want each guest to feel, like "at home".

One precision, the market "Le Marché d'Aligre" is a daily market, except on monday.

Awaiting the pleasure to welcome you for your next stay in Paris,

Very sincerely,

Mathieu Chaigneau
GM

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Reviewed January 30, 2014

We stayed here late last year and I enjoyed it. The rooms are nice, newish and comfy – and compared to where else I've stayed in Paris, a decent size (yes, you won't trip over your suitcase once you walk in)! Make sure to check out the rooftop and, if you love food, this is a good spot, because it's near Marche Aligre (a great food market) and excellent eateries (such as La Gazzetta, which is only a street away and does a fantastic lunch). It's close to Bastille, which is handy, but not in a touristy area, so that's nice, too. Sometimes they will have macarons and donuts in the lobby for guests, too. Staff are friendly and helpful.

The only slight downside is sometimes the wi-fi is a bit slow - you kind of have to try and use it in not-so-busy times. But otherwise, everything else is pretty good for a hotel of this type and price range. Would definitely stay here again.

  • Stayed: October 2013, traveled as a couple
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1  Thank ltlSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathieu C, Directeur général at Mercure Paris Bastille Saint Antoine, responded to this reviewResponded January 30, 2014

Dear guest,

My team and I are very glad to read your comments about you stay in oct 2013.

You are totally right, the neightboroods offer a large choice of food and beverage places, in a friendly and simple place of Paris, away from the ambiance of tourist groups.

Our very small hotel of 34 rooms help our guests to feel "at home", and we knowr, recognize and consider each guest in the hotel.

We are here to make you enjoy Paris, and to help you to,

Awaiting the great pleasure to welcome you again & again,

Kind regards,

Mathieu Chaigneau
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Bastille Saint Antoine

Address: 64 rue Crozatier, 75012 Paris, France (Formerly Paname Hotel Bastille)
Phone Number:
Location: France > Ile-de-France > Paris > Bercy / Nation
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#380 Luxury Hotel in Paris
Price Range: $104 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Bastille Saint Antoine 4*
Number of rooms: 34
Official Description (provided by the hotel):
Mercure Paris Bastille St Antoine is located close to the Gare de Lyon and Bastille. Enjoy the quiet of its 34 rooms with renovated bathrooms. An invitation to travel back in time to enjoy a neighborhood of Paris with its still authentic bistros and Paris Market. Dare to discover a quiet location in a "true and living" area, near the Marais and 7 minutes from the Gare de Lyon. On the roof, terrace and summer furniture will offer the charm of Paris rooftops. ... more   less 
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Also Known As:
Paname Hotel Paris

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