I and a friend of mine were looking for a budget trip to Paris, and found this little nice hotel. Later, we found a better place and cancelled our reservation here via booking.com. In the middle of the trip we received an e mail saying, we didn't show up at the hotel and we have to pay one night rate. When we are back home, we called booking.com but they couldn't help, I called the hotel, the guy on the desk simply ignored me!!!.
I believe this manner is just too profit oriented. I would expect a way flexible and customer-friendly approach from an hotel, especially in Paris, where you are dealing with tourists everyday.
Though I didn't see the hotel, I was about to refer the hotel to my friends planning a visit to Paris. After such an event, I will never do that.
- Official Description (provided by the hotel):
- In the very Parisian feeling district of the Jardins de Reuilly and the Marche Aligre , situated between the squares of Bastille and Nation, close to the Gare de Lyon and bordered by the Viaduc des Arts and rue du Faubourg Saint-Antoine, Zazie offers a personalised welcome, attentive service and unbeatable value. Zazie Hotel is officially recognised as a socially conscious and responsible company since 2012 and has signed the Charter for Sustainable Accommodation in Paris. ... more less
- Reservation Options:
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- Also Known As:
- Mistral Hotel Paris