I and a friend of mine were looking for a budget trip to Paris, and found this little nice hotel. Later, we found a better place and cancelled our reservation here via booking.com. In the middle of the trip we received an e mail saying, we didn't show up at the hotel and we have to pay one night rate. When we are back home, we called booking.com but they couldn't help, I called the hotel, the guy on the desk simply ignored me!!!.
I believe this manner is just too profit oriented. I would expect a way flexible and customer-friendly approach from an hotel, especially in Paris, where you are dealing with tourists everyday.
Though I didn't see the hotel, I was about to refer the hotel to my friends planning a visit to Paris. After such an event, I will never do that.
- Official Description (provided by the hotel):
- In the very Parisian feeling district of the Jardins de Reuilly and the Marche Aligre , situated between the squares of Bastille and Nation, close to the Gare de Lyon and bordered by the Viaduc des Arts and rue du Faubourg Saint-Antoine, Zazie offers a personalised welcome, attentive service and unbeatable value. Zazie Hotel is officially recognised as a socially conscious and responsible company since 2012 and has signed the Charter for Sustainable Accommodation in Paris. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com and Priceline so you can book your Zazie Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mistral Hotel Paris