stayed here on business and arrived with 70 customers. Hotel was forewarned and we should have had separate check-in BUT we didn't and it was a real farce getting everyone individually checked in. Found the only helpful person on reception (who happened to be from Huddersfield) who tried her best but it was still not great. Room disappointing with aircon way too hot and unable to turn it down or even off! Shower either scalded or froze you? didn't have dinner but breakfast on the mezzanine was a real bunfight and I always find that queuing to get in the breakfast room is unacceptable. a colleague sat on a chair and the leg broke, no action by the staff and no apologies. Left a business card for manager to call us but no contact? only decent thing was running around Paris early morning when nobody was about taking in the sights! Won't rush to go back but believe that the Qataris have bought the place so they should smarten it up hopefully. And quite expensive!
- Official Description (provided by the hotel):
- Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more less
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- Also Known As:
- Concorde La Fayette Hotel
- Concorde La Fayette Paris
- Concorde Lafayette Hotel