What a location. From my 19th floor room I could see many of Paris's major landmarks, all while working on my laptop and taking a late night conference call with the Palo Alto office. The Eiffel Tower in all its hourly sparkliness. The Arc de Triomphe. Place de la Concorde. Various avenues and historic buildings that I could not name, but are clearly part of the city's amazing history.
But the hotel was extremely disappointing. A Hyatt, right? Middle of Paris? Checking in was OK. Elevators only went to certain floors so you often had to wait, and wait, or go down when you wanted to go up, just to be able to get to the floor you needed.
And the room? Shabby is an understatement. A wall-mounted, small TV screen for entertainment. Wifi that logged out for no apparent reason. An ethernet cable that was so tangled that housekeeping just shoved it in to a cubby hole next to the desk.
No ironing board. What is it with European hotels and ironing boards? I lived in the US for 15 years. Every hotel had an ironing board and iron in every room. What is up with European hotels and ironing boards? All of a sudden I need to carry a travel iron with me (which never work particularly well).
Room service? The tomato and basil pizza sounded good. What arrived is something that Dominos would have rejected. A slab of hard pizza dough with a slathering of artery-clogging cheese. 3 olives made up the veggie aspect of the meal. I guess the tomato was in the tomato sauce which could be found somewhere under the 1/2 inch of melted cheese. The basil might have been in there somewhere as well, but I never got to it.
Creme caramel for dessert? Sure, if you like the taste of charcoal. Yes, burnt. Lovely...
And then there was the bathroom. If you can imagine being interested in buying a house that needed to be remodelled. You go in to the bathroom and you see cracked tiles, a single, flimsy shower curtain, an old bathtub that moved when you got in it, a toilet roll holder than hung over the toilet itself. White tiles that had clearly been removed and badly replaced when a plumber had to get to the water pipes. And towels that a Blackpool B&B would use for cleaning rags. No, not good.
Public areas looked OK. The location is amazing. But the accommodation is crap. For a Hyatt, I am seriously disappointed.
- Official Description (provided by the hotel):
- Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more less
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- Also Known As:
- Concorde La Fayette Hotel
- Concorde La Fayette Paris
- Concorde Lafayette Hotel