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“Not Perfect but not bad” 4 of 5 bubbles
Review of Hyatt Regency Paris Etoile

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Hyatt Regency Paris Etoile
Ranked #1,408 of 1,795 Hotels in Paris
NY
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Not Perfect but not bad”
4 of 5 bubbles Reviewed December 27, 2013

First of all a big thank you to Alexander who allowed us to check in est 10:30 am on the day of our arrival and made sure that we were satisfied with our room. He couldn't have been nicer and more welcoming. The room is so so. So as previous ppl have expressed don't expect a 4 star Hyatt room. We have a nice view, beds are super comfy, pillows are amazin, we have a fridge and tv. Bathroom is decent but again not what you expect from a 4 star hotel.
Location is decent especially if taking the metro. We are connected thru a mall/Palais de Congress to the 1 line. I got a discounted rate via Travelocity so worth it. If I had to pay full price I would not be thrilled. Free wifi in the room.

Room Tip: We are in rm 1118. Again it is average not horrible but not amazing either.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank yaelyom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, January 6, 2014
Dear Yaelyom,

Thank you for your feedback and your compliments about Alexander, the view on Paris from our rooms, our beds and the location of the hotel.

We look forward to welcoming you back and providing you the very best of our hospitality.

Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,381 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (423)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
USA
Level Contributor
144 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed December 27, 2013

The hotel kept all previous owner features and it is nothing like a typical Hyatt hotel. Small rooms needs renovation, bathrooms are very small and overall decoration is not up to date. However service, views and location is really good across the board - Great place to walk to major monuments and tourist attractions - Make sure you visit the bar at the top- great views and good service!

Room Tip: High floor with views - Location is great and many monuments can be seen from higher floors
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  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelww40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, January 6, 2014
Dear Travelww40,

We promise you a very nice stay during your next visit to Paris. The view will be the same and the hotel will really offer the Hyatt experience!

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed December 23, 2013

I stayed here for a conference in September 2013 and the main thing which I liked was the central location and proximity to Avenue des Champs-Élysées and other famous landmarks.

The bar on the terrace has a beautiful view of the Eiffel tower in the evening. The rooms are about average and the ambience, decor and lighting could be improved

The staff are very courteous and helpful.

Room Tip: Ask for the room with a view of the tower
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  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MadhurKathuria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 26, 2013
Dear MadhurKathuria,
Thank you very much for sharing the experiences of your recent stay with us. We truly appreciate your favourable review and endorsement of Hyatt Regency Paris Etoile, including the views, location and the service from our associates.
Regarding the decor, we will begin rejuvenating this property starting from next year in order to provide an unique Hyatt guest experience.

Once again we appreciate your feedback and sincerely hope to welcome you back to Hyatt Regency Paris Etoile in the near future.

Best regards,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
115 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed December 23, 2013 via mobile

My husband and I stayed here for few nights. We just got married less than a month ago and we thought going to Paris for our honeymoon will be the perfect getaway. As soon as we open the curtain, we saw the Eiffel Tower. It took my breath away. We can also see the Arc de Triumph from our room. As soon as it get dark, I just want to sit by the window and stare at my view. Close to some restaurants and shops. Concierge staff were all nice and friendly. Great job to all the bellman for being so quick and attentive.

Stayed December 2013, traveled as a couple
Helpful?
Thank EllafromtheIsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 26, 2013
Dear Lauren D,
Thank you for choosing Hyatt Regency Paris Etoile to celebrate your honeymoon. It was a pleasure to read the many compliments in your wonderful review. We were very happy to hear that you enjoyed the views over the city from the room. Hope you visit us for some vacation and explore more about the hotel and the city. Thank you again for your review and we hope to welcome you back very soon.

Best regards,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
163 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 bubbles Reviewed December 19, 2013

OK, i generally don't like to write bad reviews, but this was not a good visit. When your room has the wallpaper peeling off the walls, and rot in the bath, it's not a good visits, and there isn't any way around it. It is convenient to the M1 line, and that is definitely a plus. Internet speeds are in line with what you expect from a Hyatt. BUT-
The room was completely tapped out-i mean rent by the half hour tapped out. I asked for an iron and ironing board, and was told 'for security reasons' they have an 'ironing room'. Seriously(!?) i was in that room in the evenings with unfortunate other guests, ironing our clothes in a cramped little room-and as put out as the guys were, the women were drastically un-thrilled about this 'unique experience'. The staff was nice enough, the maids did there best, but this place needs an absolute, down to the marrow remodel, which apparently is 'underway'.

Room Tip: Well, the elevators are jammed with tour groups from China, so lower floors mean shorter time being...
See more room tips
  • Stayed November 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank kevin f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 26, 2013
Dear Guest,
Thank you for staying with us at Hyatt Regency Paris Etoile and for providing your valuable feedback. First of all, we apologise for your disappointing experience. We have shared your comments with all of the relevant departments.
Recently rebranded as Hyatt Regency Paris Etoile, we will begin rejuvenating the property in order to provide our unique Hyatt guest experience. The projet will include renovation of the hotel's guestrooms and refurbishment of its public areas.
We hope that we may have the chance to regain your trust in a future visit.

Best Regards,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Paris hotels

London, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 16, 2013

stayed here for 6 nations back in February this year. Great location for shopping and as a base for exploring the city we were 6 girls and despite being a more "business" orientated hotel they looked after us well. Clean rooms and decent sized bathrooms with good views. be warned though the Wifi is patchy and the drinks at the hotel are expensive!
We got a Groupon deal so was good value for money.

  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BritBash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 18, 2013
Dear BritBash,

Thank you very much for your feedback on our hotel. We are pleased to read that you and your friends enjoyed your stay last February. The hotel is now rebranded as Hyatt Regency Paris Etoile and the twilight view of Paris from our Bar La Vue is always breathtaking.

We look forward to welcoming you back and providing you the unique Hyatt guest experience.

Merry Christmas and Happy New Year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg
Level Contributor
147 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed December 12, 2013

The attraction of this property is easy to understand. Now the Hyatt Regency Hotel sign towers over Paris, visible from almost any corner. However, they should have waited to sell the rooms until they have updated to the Hyatt Regency brand standard, which have, until now, for me personally, actually been the most premium sounding of the big names. It doesn't help that the room was a decent value for Paris, that the bathroom and the beds were quite ok, and that the manager had left a little explanatory note in the key card that the hotel WILL be renovated. The crumbling interior made the Hyatt experience quite disappointing.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Luxotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_Regency_Paris, Guest Relations Manager at Hyatt Regency Paris Etoile, responded to this review, December 16, 2013
Dear Luxotraveller,

Thank you very much for your comments and your compliments regarding the bathroom and the bedding.

Now rebranded as Hyatt Regency Paris Etoile, we will begin rejuvenating the property in order to provide our unique Hyatt guest experience.

The projet will include renovation of the hotel's guestrooms and refurbishment of its public areas.

We would be more than happy to welcome you back.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Paris Etoile

Property: Hyatt Regency Paris Etoile
Address: 3 Place du General Koenig, 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#474 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Paris Etoile 4*
Number of rooms: 950
Official Description (provided by the hotel):
Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more   less 
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Also Known As:
Concorde La Fayette Hotel
Concorde La Fayette Paris
Concorde Lafayette Hotel

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