I am surprised, badly, this Hotel is far below standards, I've been at Hyatts before and this one is about the worst I have seen, not worth 4 stars. Service is premeditately slow and with mistakes, don't expect a bellman to bring your suitcases on time, less to pock them up, at least half the phone calls you make will not be answered by staff. Every so often you will find a member of the staff amiable and helpful. During my stay the day that I had to checkout at early morning hours, they had scheduled electrical repairs or maintenance. The electricity and water was turned off in all the hotel, no seemed to be able to give a straight answer on what was going to be implemented. Had I known this the day I checked in I would have changed hotels. Bad planning? Or something else. Next time choose a Marriott.
- Official Description (provided by the hotel):
- Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more less
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- Also Known As:
- Concorde La Fayette Hotel
- Concorde La Fayette Paris
- Concorde Lafayette Hotel