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“Friendly Staff”

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Hyatt Regency Paris Etoile
Ranked #1,246 of 1,800 Hotels in Paris
Tehran, Iran
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Friendly Staff”
Reviewed July 12, 2013

very good veiw,polite personnels they give informations you need and request from them, I need an extera bed ,they put it in my room without any delay and extera charge. good location and very good brakfast and clean resturant , every time you need , you can take a taxi from hotel door immediately, . but hotel needs to renewal and repair in some cases,furniture are old and it is not coequal to a 4* hotel in Paris. room service was not good ,somtimes she forgot to put soaps and shampoo! but when I called housekeeper ,thy appologize and put more than you need. but refreshment of furniture and rooms are necessary.the value was much but it is indispensable because there was PARIS!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AfshinPirnoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (435)
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Widnes, England, United Kingdom
Level 5 Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 11, 2013

Stayed here for our wedding anniversary and have to say it turned out better than I thought after reading some of the reviews. The staff were courteous and helpful, especially Alix on the concierge desk who helped us considerably to organise our anniversary tour, thanks. As for the rooms, well, ours was clean and okay, but the hotel does need work doing on it with regard to decor and carpets etc, but the beds were excellent and the views tremendous ( we were on the seventeenth floor). We didn't have breakfast at 22 Euros and only drank in the lovely bar once, 8 Euros for half of lager. I think the present owners are carrying out improvements and we would consider staying there again as the location is excellent.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 10, 2013

Rooms need a facelift. There as a stopover on way to Northern Europe cruise. Switched from Meridien because of Hyatt familiarity. Big disappointment. Not up to Hyatt standards. Understand Hyatt recently took over. They need to do major room renovations ASAP and let guests know they are complete. Like location but needs to be brought to standards expect from Hyatt

Stayed July 2013, traveled as a couple
Helpful?
Thank SAE-FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Paris hotels

Luton, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 7, 2013

The only good things that I can say about this hotel is that the reception area is very impressive and large and that the elevators are fast.Limescale under rim of toilet bowl and at bottom of bowl. Bath panel hanging off. Basin covered in cigarette burns. Shower goes from too hot to freezing cold constantly. Did not replace shower gel/shampoo on second day. Cigarette burns on carpet in bedroom. 2 single duvets on a Queen bed, what's the idea there? No kettle or tea and coffee making facilities in room. Irons not allowed in rooms.The mini-bar was the most expensive I've ever come across. Cleaning staff start knocking on the door from 8AM and continue this every 20mins. Not what I would expect from a so called premium hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mickey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 6, 2013

I stayed in this hotel for business. The rooms are OK and the breakfast (which was included with my room) was much better than I expected. However the concierge people were not very helpful, and I was flabbergasted when I found out that ifI wanted to use the fitness center, wich is small and not very well equipped, I had to pay an extra 15 Euros a night! But the worst part was when I arrived to my room after a full day in the office and my room was not made up...they simply forgot to clean it up that day.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Javier C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level 6 Contributor
245 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed July 5, 2013

Hyatt Regency is an excellent hotel living up to its name. Excellent location, clean and an array of service staff. The rooms have good view on the higher floors.

Rooms are cozy, sleep quality is good and it has everything that you would expect from such world-class hotel. The business center is unique and offers all that you need for business, so nothing was missing there.

However, I must say that in certain areas they are taking their brand name for granted. The shower had inconsistent temperature of water - in a moment it would be steaming hot and at the next moment it would be ice-cold. Bathing was next only to impossible. The complaint did not yield any result as there was a standard response - We apologise for inconvenience, but we are changing our pipes and it is under renovation.

If a room is under renovation, how could it be rented at the first place?

Second disappointment was that there was no coffee maker. I would not go to restaurant for a cup of coffee, I would rather make it myself in the room and get ready for work as early as possible.

So in a way, it is great hotel, but I have reasons to believe that customers are taken for granted.

Room Tip: The rooms numbering from 1 till 16 have a view of La Defense and Eiffle Tower. The higher numbered r...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arvind Kumar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 5 Contributor
96 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed July 3, 2013

Good place. feels a little soul-less. but the rooms are clean and modern. tiny - but that's paris. 40 euro to park - a little steep. surcharges for absolutely everything. but not a bad place at all - 'safe' but not inspiring Paris choice. I wouldn't go back if on vacation. on business, maybe.

Room Tip: get a high room.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank canadianamigos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Paris Etoile

Property: Hyatt Regency Paris Etoile
Address: 3 Place du General Koenig, 75017 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#480 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Paris Etoile 4*
Number of rooms: 950
Official Description (provided by the hotel):
Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more   less 
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Also Known As:
Concorde La Fayette Hotel
Concorde La Fayette Paris
Concorde Lafayette Hotel

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