I stayed here once or twice before when it was the Concorde Lafayette. I wasn't a great hotel but both times I had a spectacular view. This is my first time as Hyatt. When I arrived, no one else was checking in and I was served immediately. Part way through the person left for " two minutes " which was closer to ten. Another person said that there were computer issues between the old system and Hyatt. At any event she came back finally and offered me an upgrade and asked what newspaper I would like. My upgraded room looked at a roof, had a broken closet door so I couldn't get into the safe and had noisy neighbors. I was in a hurry so didn't complain. But when it took five full elevators to get to breakfast (no newspaper BTW) and a similar number to get down to check out I lost my patience. Breakfast was included and was ok but no service at all. A free for all about where to sit and no one offered coffee or tea. All in all, it was not a great experience and I will think long and hard about staying here again.
- Official Description (provided by the hotel):
- Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more less
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- Also Known As:
- Concorde La Fayette Hotel
- Concorde La Fayette Paris
- Concorde Lafayette Hotel