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“A good hotel in a very good location.”

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Adagio Access Paris Tour Eiffel Saint Charles
Ranked #1,557 of 1,804 Hotels in Paris
Reviewed August 7, 2012

Nice hotel. Decent sized rooms. Good bathroom. Great location, close to Charles Michels Metro station & Eiffel Tower is about a 15 min walk away. Staff were friendly and helpful. Would stay there again.

  • Stayed: July 2012, traveled as a couple
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1  Thank Steve_sl0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 20, 2012 via mobile

We just finished our 4 night stay at adagio access and here is my thoughts

Positive;
Good location, very close to eiffel tower and close to a metro station. Being only 21, this was good for us and we mostly walked everywhere anyway.

Negatives;
I have no problem with self sustained apartments, however this is advertised as a hotel and it definitely is not a hotel, it's an apartment. Which means no cleaning and no requirements for any staff to be there. Whilst I'm happy with a self sustained, it was not what I booked. It should not be advertised as a hotel

Cleaning; BIG problem. The entire time of our stay (4 nights) we did not see a cleaner once! It wasn't so much we wanted our beds made and such but we wanted new toilet paper, rubbish taken out ext. we had to buy our own toilet paper in the end. By the 4th night I was happy to go because I was sick of the mess and I feel like I shouldn't have to sweep/ clean mirrors on my holiday

Beds; the beds are a pull out couch. At first I was angry but they are actually quite comfortable. The only issue is they are so squeaky and loud. You move a tiny bit an it squeaks profusely. To put it this way, if there was someone on the honeymoon in the hotel, every guest would know.

lack of staff in general; whilst this was not a problem for us as we have been to
Paris the year before and had few questions, i suggest if it is your first time go to a place with a proper reception. A lot of the one no one is at reception and there is no one to help with questions

Other small points; hot water was playing up one of the nights, lift is a bit old and worrying because it only holds 2 people and if it breaks down there's no one in the hotel to get you out lol

Overall for 2 21 years olds it was fine. We hardly stayed in the room, which was quite spacious with a balcony. However it is a self sustained apartment not a hotel ( whatever the website says). If you have questions, want new towels and toilet paper ( who doesn't?!) stay elsewhere

3  Thank World-travel-MS
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 10, 2012

  • Stayed: April 2012, traveled as a couple
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1  Thank Richard P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 25, 2012

  • Stayed: February 2012, traveled as a couple
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1  Thank Leandro D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Accor traveler
Sao Paulo
1
Reviewed February 7, 2012

  • Stayed: January 2012, traveled as a couple
    • Value
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 22, 2011

The hotel is near the Eiffel tower, not far from a metro, but in a residential street. The room had a balcony and faced a quiet garden. Furniture was adequate, but a it run down. The kitchenette is a big plus. Another big plus is the free internet connection, which functioned excellently. Staff was very friendly, the only drawback was that the reception is closed for two hours at noon in the weekend. Altogether very good value for the money.

Room Tip: If you are not alone, the smallest unit may be a bit cramped: although the bed is very wide, there i...
  • Stayed: October 2011, traveled on business
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1  Thank SoPl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2011

To start with the positive, Location is very convenient as others have stated. Size of the rooms are very good for Paris standards and all have outside space (either a balcony or terrace) Great in the summer with a glass of wine and a view of the Eiffel tower
now the negative: the rooms (and we stayed in 5 different ones) ALL need major work, we're talking ugly big stains on the carpets, chairs that have ripped covers (in one of the rooms out of 4 chairs only one was relatively ok with just a side rip!!!)
The sofa beds in some of the studio rooms have a very thin and old mattress that left for a very very uncomfortable nights sleep, very noisy and badly insulated from traffic noise, Most of the doors and windows don't close very well which makes it drafty - hate to imagine staying here in winter

The service:hm..... well they are friendly and they do speak English which is rare in paris hotels of this standard but........ you do feel that they are doing you a HUGE favour by letting you stay in their rooms, and I overheard them giving the price over the phone in French (I think they did not realise I speak fluent french) which was hugely reduced to the rate we were offered as foreigners, (they charged the repeat client the guy was speaking on the phone with 85 Euro!!!) Anyhow if that is the hotel policy then I suggest they do not do reservations at the front desk at the same time as they have clients checking in.

The rooms were badly cleaned and the rubbish was never removed ( we later discovered in fact there is a note in the room asking you to take your own rubbish out, even in other Apart-hotels we've stayed in we have never had to do that!!)
In the weekend the place is like a ghost town you have a very nice front desk guy who unfortunately only works in the weekend for a couple of hours in the morning but at other times the front entrance is closed and there is NO ONE to ask or speak to for help, which is a bit worrying as they have a note on the lift saying no more than 2 people (even though the lift says up to 400KG) it made us wonder what happens if the lift gets stuck in the weekend when the hotel is closed and there are no staff??? so we always took the stairs, or worst if there is a fire???
Overall bad service, bad quality, cleaning leaves a lot to be desired (had stained sheets in most beds - I guess they were washed but the stains stayed, and threadbare towels they really should invest in new linens)

Stay here if you want a big room (i assume coming to paris staying indoors is not really a priority) or if you need to stay in the area otherwise we highly suggest you find somewhere else until this hotel cleans up it's act and realises it's not still so great as perhaps it once was. we will not be coming back and would not recommend it to our friends

  • Stayed: May 2011, traveled with friends
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5  Thank Darnaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adagio Access Paris Tour Eiffel Saint Charles

Address: 43 rue Saint Charles | 15th Arr., 75015 Paris, France (Formerly Citea Tour Eiffel)
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access Airport Transportation
Hotel Style:
Ranked #1,557 of 1,804 Hotels in Paris
Price Range: $84 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adagio Access Paris Tour Eiffel Saint Charles 3*
Number of rooms: 26
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Also Known As:
Adagio Access Paris Tour Eiffel Saint Charles Hotel Paris
Citea Tour Eiffel Paris
Citea Tour Eiffel Hotel Paris

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