Aside from some minor annoyances of staying in an older hotel, I would gladly stay here again because of the location, access to the Metro, and their very courteous and helpful staff. I reserved a Club Double for four nights between April 12 - 16, 2013 via their web special promotion called "3 nights and +" which provided me w a room on the 6th floor (top) facing the Bir Hakeim metro station on Blvd de Grenelle, one free breakfast, and a pretty decent view of the Seine. I originally thought that my daily breakfast was included in my package, however that was not the case, and while they have a very quaint breakfast room one floor beneath the main lobby, the selection was not worth the 15 euros (I believe) that I would have been charged. Since HES is located in such a great location, grabbing a quick breakfast is easy because of all of the excellent cafes in a 0 - 3 minute walk range, but if you are so inclined to shop for fresh fruits, veggies, water, etc, etc, there's a really nice neighborhood grocery store on Grenelle that's about a 2 minute walk called Le Marche Franprix, that I visited at least once a day.
All of that said, here are my issues/observations (both pro and con) from my stay… 1) I had very good to excellent WiFi signal, however you need a separate userid/password for each connected device which is not a big deal if you knew about it in advance, but had to stop by the desk on the way out to get another id/pswd once I figured out the problem. 2) The in-room safe is very small and could not store my iPad and MacBook Air, so I had to lock up both in my suitcase which is almost as vulnerable as leaving them on the desk. 3) All rooms are centrally climate controlled, so the in-room thermostat only gave you the illusion of being able to control the temperature. Unfortunately, the fan speed control (L, M, H) on the thermostat was not working, thereby disabling the entire room ventilation system. I alerted the staff of the problem about an hour after I arrived, and was told that it would be fixed early the next day. Long story short, it still was not fixed when I left Paris five days later. To solve the problem, I was promptly given a portable (desktop size) heater/AC unit to circulate the air in the room, and in retrospect, I'm glad that I immediately decided to accept the work around and not dwell on the problem as it could have poisoned my otherwise wonderful stay in a charming older Parisian hotel. 4) The elevator is VERY small to the point where it will hold only one average sized person and their roller suitcase, and I don't recall that the spiral staircase had a hand rail. I could be mistaken about the handrail, so my apologies if one does in fact exist. 5) As I briefly mentioned earlier, the hotel staff was very courteous and helpful as they all spoke much better English than my French :), provided me w excellent restaurant suggestions, tips that streamlined my day's sightseeing plans, and arranged for a 5a car service so I could comfortably get to CDG for my 830a flight back to the US. 6) Lastly, but most importantly, my room was meticulously cleaned and reappointed each day.
Here are some other items that you might find helpful… 1) If you decide to come to the HES from CDG via train, be advised that you will take the Blue Line to the St Michel Notre Dame station where you will disembark and take at least one escalator (and as luck had it that very day and moment when I needed it, the escalator and elevator were both out of order, so I had to drag my bags up what appeared to be at least two flights of stairs… Not fun) to a higher level where you will get on to the Yellow Line to the Champ de Mars Tour Eiffel station. Assuming that you want to go to the HES first instead of dragging your bags any further through Paris, do NOT exit the station going towards the Champs de Mars, rather you want to go in the opposite direction towards the exit that will take you towards the Bir-Hakeim station which is right across the street from the HES. Also note that Bir-Hakeim is on the Green Line and is connected to the (Yellow) Champs de Mars Tour Eiffel station via underground pedestrian tunnels. 2) No matter how much you like walking, do not hesitate to use the Metro to your advantage and purchase the day pass as it's worth the 10 or so euros to quickly get you to the parts of the city where you want to explore. 3) As others have said quite eloquently, be aware of the scammers… as I walked along the Seine at street level from the HES up to the Grand Palais, I was approached by a 30 something woman and what I believe was her 3 to 4 year old son, who just happened to "find" a cheap gold colored ring along the walkway. After a polite exchange, I refused her "gift", and thereby avoided her begging me for money as I walked away. Sadly, I watched this same scam play itself out at least 10x throughout the day as I took my 12 hour walking tour through 11 different arrondissements.
All of these comments made, I will most likely put HES near the very top of my short list of hotels for my next Parisian vacation.
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- Also Known As:
- Eiffel Seine Paris
- Paris Eiffel Seine Hotel