We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A bit of a disappointment”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Adagio Access Paris Philippe Auguste
Ranked #1,114 of 1,802 Hotels in Paris
Asheville, NC
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A bit of a disappointment”
Reviewed October 25, 2013 via mobile

I was looking for a moderately priced hotel in a safe neighborhood and close to the metro; in that respect this hotel is fine. The staff has been uniformly friendly as well.
The disappointment comes mostly from the terrible internet service, which was worse that non existent. Every evening I wait for hours to share vacation photos and get news from home. The internet will be working for 1-2 minutes then shut down for 5 seconds, or 30 minutes. Files in transit will be lost and have to start over. Again and again we re-send, hoping the folks back home can share our nice vacation in Paris. As I write these lines, the internet has disconnected twice already.
In addition to that, I have never stayed I a hotel where they go a week without cleaning the room. They don't provide new towels when they get wet or dirty. They don't even empty the trash in your room...
Lastly, we expected to have a tub to relax in but only have a tiny shower.

Now I realize, there are worse hotels in Paris...I've stayed in some. At least we have a private bath room.
My takeaway message is that our experience would be much improved by having fresh towels easily available, a maid tidy up the room and empty the trash every couple days and by their getting a reliable, high speed internet service! Those would cost the hotel very little; the lack of these implies that the hotel management is either lazy or not particularly interested in providing a good experience for their guests.

Tips for guests - buy your food at local supermarkets and save your money for truly great dinners in the Latin quarter.

Stayed October 2013, traveled with family
Helpful?
5 Thank Calvin_Dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

271 reviews from our community

Traveler rating
    44
    149
    52
    18
    8
See reviews for
110
84
19
30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Israel
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 27, 2013

We stayed in the hotel for 8 nights in Sep 2013. The staff was very kind and helpful, the apartment was just what we have expected, no surprises. I highly recommend this hotel, especially in terms of value for the money.
One issue, that might be important for some people, you cannot expect to find nearby good places to eat or go out and have more than a very simple meal.
All in all, I would return to this place again.

Room Tip: Comparing to Paris, rooms are large.
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AdiK38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 5, 2013

We were told that the 2 bed room was downgraded to a 1 bed room 3 days before our stay via e-mail. Had not option but to squeeze in. No apologies, no correct fee recalculated. There are many other choiced in better areas, so no need to use it again.
Some form of party arrived on the Monday night and the noise levels were unacceptable.
The cleaner was very insistent to clean our room and kept knocking at the door one of the morning.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Simona C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth B, Directeur général at Adagio Access Paris Philippe Auguste, responded to this review, September 10, 2013
Dear Sir/Madam,

Thank you for taking the time to write us about your stay at the Adagio access Paris Ph Auguste Adagio rental apartment. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology.

Your satisfaction is important to us, and we would like to make your next stay more pleasant. On behalf of the Adagio team, I would like to contact you over the phone to discuss your experience.

Please send me your telephone number if you would like me to contact you. I look forward to speaking to you soon.

Yours faithfully,

Elisabeth BENOIT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Paris hotels

London, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 4, 2013

My husband and I stayed here for 3 days in August. The location is excellent with a 1-minute walk to the metro and grocery stores within 5-minutes walking distance. Getting around the city is very easy on the metro from this location.

The little courtyard is cute and quite nice to sit out on. The staff are very nice and as helpful as they can be, given that the hotel is fairly "no-frills".

We stayed in a studio. The room itself was clean, adequate, and basic. While there is an air conditioning unit in the wall, it does not work. You have to leave the windows open and the metal, slatted shutters closed during the day. At night, the windows needed to be fully open to get a breeze. We found the kitchenette area to be very small. Our room had a slanted ceiling where the kitchenette was, and my husband (who is 6'3") could not stand there. Even I, at 5'3" was uncomfortable. Perhaps other rooms are different.

We asked to borrow an iron, and it took 2 days (with regular asking by us) to get one. Apparently, there is only one iron for the whole building and the front desk staff did not keep track of who had it. When my husband finally got ahold if the iron, the ironing board was completely broken in separate pieces and he has to fix it for the hotel.

While we knew that the hotel wouldn't be fancy, we had hoped that it would be a little better equipped. Like I said, the room was clean and adequate, but it was just a room. We probably wouldn't stay here again (it might be worth it to pay more for more, depending on what your needs or expectations are), though we appreciated the location.

If you are 100% okay with no-frills, are happy with the price, and want a place to stay that is metro accessible, this is definitely worth looking into.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peebinstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leiderdorp
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 25, 2013

We stayed for two nights in a family room. The room was spacious and had both a separate bedroom and bathroom. The kitchenette was fully equipped and functional.
The staff was kind and helpful. Subway and supermarket almost around the corner.
Some may find the view from the window not so pleasant because the graveyard Père Lachaisse is across the street. But you can also look at it from a different angle: it's one of the most famous graveyards in the world and a lot of celebrities are burried there.
We could park our car in the street (FREE!) just in front of the hotel. Never had that before in Paris!
We bought our own breakfast in the supermarket and used the kitchenette to prepare it. So we can't review the hotel's breakfast.
The only strange thing was the fact that our bedroom was cleaned (bed made up) but the sofa in the living room wasn't. Beside that we didn't have any complaints and will surely stay there again in the future.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MPW-Leiderdorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandbach, Cheshire, UK
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 27, 2013 via mobile

We are a couple who stayed here for three nights at the end of July and would definitely recommend this place to others.

Our room on the third floor gave us views through three large windows of Paris and Père Lachaise cemetery and it was really spacious. A double bed, desk, dining table, two chairs, TV table and flat screen TV were all comfortably in the room, along with a kitchenette that was equipped with everything needed to prepare our own meals - which we did. The bathroom was clean and well proportioned and there was a telephone and a safe in the room.

The room was cleaned daily and towels changed, the lift worked, the communal areas were spotlessly clean, the WIFI was free, fast and simple to access even in our room - unlike some places where it's downstairs only - and the staff really couldn't have been more helpful, gay friendly and polite.

Check out time is 11am, but they happily allowed us to leave our bags and return for them later, so we didn't have to drag them around when sightseeing on our last day.

Continental breakfast is available for 8€ per person, but we didn't try this. With the well equipped kitchenette in the room, there was no need to.

The location is great - a minute's walk from the Metro and a ten minute trip then to all the touristy stuff. There are two supermarkets nearby, a convenience store even closer and a fantastic Japanese restaurant just over the road from the Metro. A nice quiet spot and I'd read another review saying the area was a bit rough, but we didn't find this at all.

For this budget I wouldn't even consider staying anywhere else when I'm next in Paris. This one is spot on.



  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JenSurname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Göteborg, Vastra Gotaland, Sweden
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 14, 2013

Staff very friendly and helpful. They helped us print our tickets on the reception printer, and their English was excellent.
The free wifi is decently fast and coverage was good in our room.
All the kitchen utensils we needed were included. Bed quite comfortable.

Location near Père Lachaise was very quiet at night - no disturbances.

The standard of the rooms is not terribly high. No air conditioning, which was not a problem during our stay, but might be worth knowing if you plan to come in the summer.
Poorly designed bathroom made entering/exiting awkward - you almost need to stand on the toilet seat to close the door behind you.

Did not try the breakfast, but it looked like the standard French/continental fare.

Room Tip: Our studio apartment (room 105) had a poorly designed bathroom. The door is too wide and opens inwar...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Paris hotels
Bastille / Oberkampf
Adagio Access Paris Bastille
Adagio Access Paris Bastille
#1,527 of 1,802 in Paris
188 reviews
La Villette
Adagio Access Paris La Villette
Adagio Access Paris La Villette
#1,573 of 1,802 in Paris
281 reviews
Belleville / Pere Lachaise
Adagio Paris Buttes Chaumont
Adagio Paris Buttes Chaumont
#874 of 1,802 in Paris
336 reviews
Show Prices
Show Prices
Show Prices
Aparthotel Adagio Paris XV
#1,204 of 1,802 in Paris
335 reviews
Bercy / Nation
Adagio Paris Bercy Village
Adagio Paris Bercy Village
#781 of 1,802 in Paris
418 reviews
Show Prices
Show Prices
Show Prices

Been to Adagio Access Paris Philippe Auguste? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Adagio Access Paris Philippe Auguste

Property: Adagio Access Paris Philippe Auguste
Address: 12 rue Pierre Bayle | 20th Arr., 75020 Paris, France (Formerly Citea Philippe Auguste)
Phone Number:
Location: France > Ile-de-France > Paris > Belleville / Pere Lachaise
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #1,114 of 1,802 Hotels in Paris
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Adagio Access Paris Philippe Auguste 2.5*
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, ACCOR, TripOnline SA, Cancelon, Hotel.de and Priceline so you can book your Adagio Access Paris Philippe Auguste reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Adagio Access Paris Philippe Auguste Hotel Paris
Citea Philippe Auguste Paris
Citea Philippe Auguste Hotel Paris

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing