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27 - 32 of 496 reviews
Reviewed June 25, 2017

Everything was OK, perfect service. Somewhat hard to locate. No parking oportunities, thus expensive ibis parking garage needed. But that again is a necessary service of ibs. Is there no way of better signaling ist location, like when approching it from Gare de L'Est?

Date of stay: June 2017
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank wernerk582
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephan V, Front Office Manager at Ibis Paris Gare de Lyon Reuilly, responded to this reviewResponded June 30, 2017
Google Translation

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Gare de Lyon Reuilly.

C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les
meilleurs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2017

That was an accommodation for a 5 day trip to Paris just to celebrate the New Year holiday. The location of hotel is good: it is close to metropolitan, food stores, nice local restaurants, and just in 10 min walk to the Siena river. The room was pretty small and with all essential facilities. The staff was attentive, approachable and friendly. Definitely, I'd consider this Ibis hotel as an accommodation option in a future.

Date of stay: December 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank Toddge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephan V, Front Office Manager at Ibis Paris Gare de Lyon Reuilly, responded to this reviewResponded June 16, 2017

We very much appreciate your comments regarding your stay at the ibis Paris Gare de Lyon Reuilly.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you also for your observations regarding the breakfast.
Unfortunately, our co-worker, who usually cares the buffet, is now off duty for a while, and we had to bring new staff from another place. We'll talk with them in order to make them increasing the quality of their work.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Jean-Loup - Deputy Manager

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Reviewed May 6, 2017 via mobile

Stayed there during a business trip. Don't be fooled by the name, it's not that close to Gare de Lyon (15min walk at least). Not a problem for me though. The issue was the metro shaking the building every 5 min. I had a lower floor room... otherwise, the rest is typical of Ibis: simple and easy

Date of stay: May 2017
Trip type: Traveled on business
1  Thank Ludo-Owen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephan V, Front Office Manager at Ibis Paris Gare de Lyon Reuilly, responded to this reviewResponded May 9, 2017

Thank you for taking the time to tell us about your experience at the Ibis Paris Gare De Lyon Reuilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

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Reviewed April 17, 2017 via mobile


Beds are not comfortable, it is also noisy in the evening. Stuff is impolite, they also tried to make me pay twice. Be careful!

Good location is the only positive thing!

There are many good bakeries and restaurants in the neighbourhood.

Date of stay: April 2017
Trip type: Traveled as a couple
2  Thank monjaCH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephan V, Front office at Ibis Paris Gare de Lyon Reuilly, responded to this reviewResponded May 7, 2017

Dear Madam,

Thank you for taking the time to let a review about our hotel.

Unfortunately, we see that the quality of our service did not reach your expectations.
Please accept our apologies for the inconvenience.
It seems that you met trouble when it came to the payment... We apologize once again, be assured that it was only a careless mistake. We do not our guests to pay twice.

We'll notify this matter to our team, in oder to make our coworkers paying more attention.

Kind Regards,

Thomas - Front office

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Reviewed March 31, 2017

A refurbished simple city centre Paris hotel. A few minutes from the metro so if its convenient for where you want to be its great. Breakfast was excellent, big improvement Ibis, I have booked another this week on the strength of it. Room small, clean and standard with small functional en suite bathroom. Devoid of charm its a good budget functional place if its near where you want to be. Suited us well. Staff were friendly

Date of stay: January 2017
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank MartinBrophy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephan V, Front Office Manager at Ibis Paris Gare de Lyon Reuilly, responded to this reviewResponded April 1, 2017

We very much appreciate your comments regarding your stay at the Ibis Paris Gare De Lyon Reuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

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