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L'Hotel
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Reviews (490)
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All reviewsoscar wildeprivate poolleft bankart galleriesle restaurantsteam roomdes beaux artsunderground poolst germainboutique hotelles deux magotshotel is beautifulthree nightsspiral staircasequiet streetthird floorrooms are small
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Reviewed May 2, 2014

Took one of the chic rooms, the Art Deco one, for a one trip trip to Paris from London for a romantic getaway with my wife. Lovely opulent hotel in a great location to walk anywhere in central Paris. Too short a time to really get to know the hotel, but in the short time we were there, we found the staff very helpful and attentive. They kept the underground spa pool & sauna open for us later as we had lost track of time. It is a beautifully prepared sauna/spa pool suite that is available for guests on a private basis - very enjoyable and to be recommended. We will be returning for a longer stay - hopefully in the wonderfully opulent purple themed chic room.

Room Tip: If you like opulence request the purple chic room.
  • Stayed: April 2014, traveled as a couple
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Thank djm1162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014

This hotel is in a great location that allows you to walk to the Louvre in 10 minutes and Notre Dame in 20. Luxembourg Gardens are nearby, as well as Les Deus Magots, Laduree, and Eric Kayser. Otherwise, the neighborhood was very quiet and full of art galleries + the art school. Make sure to check out the street where Cafe de Paris is located a few blocks away - I was surprised by how lively it was compared to the rest of the area, and enjoyed dinner outside.

The room itself was a decent size - we had a "Mignon" room with a Leopard theme (stayed in early April). The bathroom had beautiful marble and the closet was a great size to keep most of our luggage. I was glad we were on the 1st floor - the elevator barely fits 2 people, so we took the beautiful circle stairs. We also reserved the Hammam pool for an hour, which was pleasant. I wish the pool had a seat in it to relax in, because it is about 5 feet deep at the shortest so you can only swim around a bit.

The staff was great - they tolerated our lack of French very well and were very pleasant. We even had turn down service every night. Upon checkout, we were presented with an incorrect charge for drinks from Le Bar that we never ordered, and they didn't hesitate to immediately take it off without any hassle. Overall, a delightful and lovely stay!

Room Tip: Tiny elevator, so request a lower room if you are able to take the stairs.
  • Stayed: April 2014, traveled as a couple
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1  Thank LuckyJoanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2014

2 nights in a suite on the 6th floor. Everything absolutely beautiful. Loved the staff.

Lunch in Le Restaurant just after we arrived was fantastic too. It is a very comfortable hotel. It's also really well located - we walked to the Louvre, Nôtre Dame, the Musée d'Orsay and even the Tour Eiffel.

Silly money but it totally felt like a fair price for the way it made us feel. Would go again in a heartbeat. We will be back.

Room Tip: All I can tell you is we really liked the suite we stayed in (60) even if the wallpaper was a bit hectic in the bedroom.
  • Stayed: February 2014, traveled as a couple
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1  Thank bobthebanana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

Myself & my my partner stayed here for one night for Valentines day last year & it is hands down the most beautiful hotel I have ever had the pleasure of staying in. Although the rooms may be slightly smaller than you would expect, the decor, bed, & bathroom all make up for it. Walking through the door felt like stepping into heaven. The compliementary cocktails were a nice touch, staff were friendly & went our of their way to help & advise, I could have lived in the bath for the rest of my life & the private pool & steam room, covered in candles was simply perfect. Will return for definite in the future!

  • Stayed: March 2013, traveled as a couple
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1  Thank Alison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2014

What a heartless little hotel you have become.

This was our third trip to L'Hotel and regrettably our last. Having tried the luxury right bank addresses long Champs Elysees and Place de la Concorde from Crillon to Bristol and the Fouquet Barriere we elected to enhance our local Parisian experience by staying in the Rive Gauche. L'Hotel has always been a fantastic location for us to explore the galleries and nightlife in Saint Germain. You have the cafes, bookshops and restaurants right outside your doorstep. On our previous visit in December we stayed in the Bijoux room which we found still too tiny for a couple traveling with anything more than a suitcase. So this last trip in February for our Valentines and 15-year anniversary we upgraded to their suites and got the Marco Polo - just next door to the same Bijoux room we were in previously on the 2nd floor. As we dragged our carry-ons through the tiny 2-person elevator that takes you to the room, these are the unhappy circumstances revealed from our final respite at this place:

1. We traveled out just before the cab strikes in Paris began and were in transit, arriving at Charles De Gaulle to cope with the nightmare of finding no taxis at midnight and demonstrating cabbies blocking off entrances to the city. Additionally the airport metro decided to close for maintenance too leaving only buses which were not an option for us. We received no email notification or warning on this from the concierge or the hotel reception to notify us despite having our arrival flight times for that day. They do charge Euros 200 for a transfer so we figured perhaps even that could have been a clever, commercial incentive for them to have taken the courtesy to prompt us on the situation as guests they were hoping to receive at their establishment for 3 nights. Our calls to the hotel at 12:00am went unanswered. An email notification from our card company however, indicated that the efficient reception had immediately charged our credit card for the first night’s stay on the assumption we were a no-show. We found help from a young Parisienne girl who assisted with making calls on our behalf to find a private cab company to help us to the hotel, leaving us to arrive after a struggle of closed off roads past 1am. On checking in the gentleman at the reception at L'Hotel appeared disgruntled when questioned why we had not been informed of the taxi strikes, complaining that they did not know themselves, adding that we had arrived late, so he had to stay in. He did not offer to assist with our luggage up to the room. When we checked in at the room, there was no welcome note or any acknowledgement that this was our repeat stay there. No wishes for an anniversary, absolutely nothing to appreciate a repeat guest at the establishment.

2. Our US agent had notified the hotel that it was a milestone anniversary and to assist with calling to make reservations for our special dinner plans in Paris at a popular restaurant - requiring plenty of advance reservations for a Euro100+ per person prefix. We don’t speak fluent French and depended on the hotel to make this reservation for us since there was no online booking facility for the restaurant's dinner service - you had to call in to inquire and do so well in advance. They confirmed our reservations for Thursday, a week prior to our arrival in the main cellar with the traditional Japanese seating. We arrived at the restaurant and after an embarrassingly long wait were told that they could not source any reservations under our names. We requested them to call L’Hotel and presented them with the confirmation email we had from the concierge. While speaking on phone with the hotel the maitre’d informed us with regret that L'Hotel's concierge admitted they had mistakenly reserved us for the night before and were now requesting them to accommodate us at the last minute on account of the error. We stood at the restaurant door for 25 minutes while the restaurant staff tried to sort this out with the kitchen and management and they finally set up a table for us outside the main cellar, since they were fully booked. Not what we had planned for our anniversary for a fairly pricey dining experience and a really sad start to our evening in Paris for the limited time we had in the city. When we got back to the hotel there was no mention, no note or call of apology - it was as though it was a matter of no significance to them. We decided to no make no mention of it either so as not to get into a debate on the remainder of our evening for what was supposed to our celebratory trip. We'd already had enough of this cold & uncaring place. It was as though we were boarding above a tavern in 18th century France.

3. Given the cab strikes we requested the concierge to call a taxi and give them the time to meet us on our last morning for departure to the airport. The person at reception was irritated at the fact that we needed them to make the call while we waited so we could make sure that it was all confirmed before we left for the day again - He was bothered because of the couple who came in after us would have to wait to simply confirm their dinner reservation at the hotel restaurant, whereas we as paying guests of the hotel demanded their assistance first. Again, we depended upon their fluency in French to coordinate this for us - something we weren’t able to do on our own, hence our need to stay at a hotel and not an apartment without such dependency of services. On the day of departure we asked them to call the cab driver who was not there per the time we arranged at reception and were informed that he had a wrong time. Whether this was the fault of the cabbie or the hotel, we can never be sure, but given their negligence on everything else, who really cares to make out whose blame it was. We simply couldn’t count on L’Hotel to help us in any scenario whatsoever.

We sincerely might as well have rented an apartment in Saint Germain for all the ugly aspects attributed to entrusting our stay with L’Hotel. How incorrectly placed our faith and assumption that we’d have any form of service above and beyond a bed for the night.

You know, having paid almost Euro700 a night all taxes in, we weren't expecting overbearing service or anything above and beyond what any basic chain hotel would even have the heart to offer a guest. Good riddance, L’Hotel. You were once an icon, but amid your little spaces lie petty souls with no charm or ethic in how to be a courteous host to a guest under your roof. That attitude is inexcusable.

  • Stayed: February 2014, traveled as a couple
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19  Thank SHW_sf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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