We were stuck in a cafe in marais and needed a taxi back to the hotel as it was pouring down with rain. We rang the front desk and asked if they would arrange a taxi to take us back. They refused to do so and gave us a number to ring and arrange ourselves. We tried but as the phone menu was in french, which we didnt speak, we couldn't arrange one. We rang the hotel again but they again refused to assist. We ended up asking our waitress to call one which she pleasantly did and we tipped her extra for it. When we got back to the hotel, we asked the front desk why they couldnt have done what the waitress did and called us a taxi, they replied that if we were not there when the taxi arrived then the hotel would be liable for the bill, thus they would not call us one. Hence, we understood that while we're paying over Eur 600 a night for our room, we were not deemed good for a Eur 20 taxi bill that the cafe was willing to take the 'risk' for. Very poor service that we have not experienced travelling elsewhere around the world. We will be checking out other hotels in Paris with hopefully better service.
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- Also Known As:
- l Hotel Paris
- Lhotel Paris