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“The Best experience I ever had in an hotel”

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Hotel Le 123 Sebastopol - Astotel
Ranked #52 of 1,809 Hotels in Paris
Certificate of Excellence
Reviewed August 4, 2014

After several problems at the aiport to collect my luggages as well as transfer to city center issues, I was extremely pleqsed by the welcome at the hotel given to us by Cedric. The decoration is unique and each room is about a different movie. The mini bar is free as well as drinks for the afternoon. I would say I was extremly pleased as in most of four stars chain hotels, they charge you. During the two days, the staff went the extra mile to help us and answer all of our request. I made a phone call, and they charge me only 30 cents of Euros. I would advise any travellers going to Paris to consider 123 Sebastopol.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Samuel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Le123Sebastopol, Directeur général at Hotel Le 123 Sebastopol - Astotel, responded to this reviewResponded August 5, 2014

Dear Sam B,

Thank you for sharing your experience with us!
We are glad to read that after having a hard time in the beginning of your trip in France you found comfort and support thanks to our staff dedication to customer service.
We will communicate your nice words to Cedric. On his behalf we thank you in advance for that!
We are proud to offer our customers this special treat (free mini bar) and are happy to read that you enjoyed it!

Thank you for recommending our hotel!

We look forward to welcoming you again!

Regards,

Hugues Godard,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed August 4, 2014

We had a lovely stay at this hotel. It was our first time to travel to France and the staff was so helpful. So much better than staff in New York City!!! The rooms were clean and had a charming decor. The location was close to subway.

  • Stayed: June 2014, traveled with family
    • Value
    • Rooms
    • Service
2  Thank carol h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Le123Sebastopol, Directeur général at Hotel Le 123 Sebastopol - Astotel, responded to this reviewResponded August 5, 2014

Dear Carol H,

What a nice first comment addressed to our staff!
On its behalf we thank you very much for your kind words.
We are delighted to read that you appreciated your stay in our hotel and hope to see you soon for a new travel experience in Paris!

We send you and your family our best regards.

Sincerely,

Hugues Godard,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2014 via mobile

We just returned from our Paris stay. I couldn't wait to write this review as this hotel and their staff were exceptional!

It started with a note and bottle of champagne to celebrate my husbands 50th bday. A very nice touch.

Every recommendation from the staff on places to eat were exceptional and not too touristy.


The hotel was very clean. Rooms utilized space well. Very updated and surprisingly quiet. We faced the park and street and never heard outside noise. We were on the 5th floor.

We also pre-bought breakfast which was very nice. Each day in the afternoon was complimentary drinks and snacks. The mini bar was also included.

Unfortunately we had to leave early as I broke my ankle while viewing the Eiffel Tower. The hotel staff including the manager sprang to action to call a car to take us to the hospital, get a towel and ice for my injury and help me into the car. They even called ahead to the hospital since we spoke no French.

Our stay was cut short but we have every intention of returning and will stay in the same hotel. Thanks to the hotel staff for making our visit so enjoyable. Merci!!!

Stayed: July 2014
6  Thank Cajtango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Le123Sebastopol, Directeur général at Hotel Le 123 Sebastopol - Astotel, responded to this reviewResponded August 5, 2014

Dear customer,

Thank you very much for your enthusiasm to share your experience with us here!

Is your ankle getting better?
On the behalf of the whole 123 Sebastopol team we wish you a quick recovery.

We are glad you appreciated the special treat to celebrate you husband's 50th birthday.
We are also pleased to read that you enjoyed the staff recommendations, our services and the room design.

We would be more than pleased to welcome and spoil you and your husband again.
We will then do our best to make you fully appreciate your next stay in Paris, in normal conditions :-)

Sincerely,

Hugues Godard,
General Manager

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Reviewed August 3, 2014

In the center of Paris--near Pompidou Center. Hotel has a French cinema theme with each floor named after an actor, and room decor fit with film memorabilia. Service from hotel staff was outstanding. Near many shops, cafes, restaurants and clubs.

Room Tip: French breakfast is fantastic. The hotel also offers a self-service open bar with snacks por gratis...
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
3  Thank globalsoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Le123Sebastopol, Directeur général at Hotel Le 123 Sebastopol - Astotel, responded to this reviewResponded August 5, 2014

Dear Globalsoul,

We are glad to read that the hotel theme, the central location and the staff dedication to customer service helped you to spend a good time with us.
Thank you very much for your nice words!

We would be pleased to welcome you again in our hotel!

Regards,

Hugues Godard,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2014

We very much enjoyed our stay here. The staff are friendly, helpful and speak good English. The room was very clean, well appointed and quiet. The hotel has a quirky film theme which includes a small cinema. We were so busy seeing the sights though we didn't have time to use it. There are complimentary drinks and snacks in the afternoon, which were most welcome. Breakfast was buffet style, both continental and cooked. The Metro is just over the road, very convenient.
We will return again.

Room Tip: Rooms at the back will be quieter.
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  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank ExMalaysian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Le123Sebastopol, Directeur général at Hotel Le 123 Sebastopol - Astotel, responded to this reviewResponded August 5, 2014

Dear ExMalaysian,

Thank you for staying with us and for taking the time now to share your experience on this website.
We are delighted to read that you very much enjoyed your stay with us!

We look forward to welcoming you again in our hotel!

Regards,

Hugues Godard,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2014

We'd originally booked at Hotel Monterosa, another hotel in the chain. When we arrived, a leak in the (small) hotel had made our room unavailable. The people at Monterosa greeted us warmly and, over (gratis) coffee and light snacks, apologized for the inconvenience and explained that they had transferred (pending our agreement) our reservation to 123 Sebastopol. They showed us the tripadvisor information on the 123 Sebastopol and when we agreed to the substitution they called a taxi (and paid for it) to take us to the newer hotel. When we got to the new hotel, we were delighted to find the the hotel was not only equipped with hairdryers and (somewhat slow but adequate) complementary Wi-Fi, but also plentiful electrical and USB outlets in the room, and a quiet lift large enough to accommodate three adults and all of our luggage without getting too "cozy".

The Sebastopol front desk and "breakfast room" staff were all very nice, friendly, helpful, and efficient. All of those that we met spoke English, with reasonable to excellent fluency, and were quite patient with our pitiful attempts to communicate in French.

Breakfast was plentiful, with more variety than we'd expected, and all very good. The breakfast room is attractive and comfortable. We are given to understand that there is also an afternoon "snack" offered there, but we were never at the hotel during that timeframe so we did not see it. The is also a "cooler" in the guestroom -- more of a pie safe than a refrigerator. This was kept well-stocked with bottled mineral waters and canned cola/orange juice, all without additional cost. We appreciated the waters quite a lot, and taking a bottle or two with us as we set out each morning saved us quite a few euros.

Our room on the second floor (ground level was "0", so actually on the third level) was clean, quiet, and had comfortable beds (Twins pushed together). The decor was a little kitschy; the gentleman who showed us the room referred to it as a "princess" theme (each of the floors has a different decorating theme) and had a shower but no tub. It was small by U.S. standards, but not by Paris standards. In any case, it was quite large enough for us, as we did not spend much waking time there, although a tub would have been appreciated. (Good bathtubs that someone else cleans are one of the best parts of staying in a hotel.) With the window closed it was very quiet. One of us is a "light" sleeper, and as the rooms are air conditioned we were able to close the windows and sleep peacefully. With the window open, one is able to step out onto a small terrace equipped with a single chair (there is another chair in the room that can also be lifted out to the balcony if two want to sit there together).

The hotel is in a somewhat run down commercial area (though we felt quite safe walking around) "right next to" La Marais, a short walk from the Seine where we could walk across to Ile de Cite. It was also quite close to two different Metro stops, but so is just about everything else in Paris. (This is a city that actually believes in mass transit!)

I can't really speak to the value of the hotel for the rate they would ordinarily charge because we only paid what we'd originally booked for at the smaller, older, less expensive hotel from which we were transferred. As it was, and with breakfast included (as per our original booking, which was itself a "special offer"), we felt we got an excellent bargain, and can heartily recommend both the hotel and the chain (Astotel) that it is part of.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Audrey28910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Le123Sebastopol, Directeur général at Hotel Le 123 Sebastopol - Astotel, responded to this reviewResponded August 5, 2014

Dear Audrey28910,

Thank you very much for taking the time to post this very sincere and detailed comments!
Once again we apologize for the inconvenience.
We are relieved to read that the alternative offer and all services included in it matched your expectations!
Indeed this hotel is located in a lively part of the city where people like to gather in the park during summer time. Yet we would like to confirm that the area is safe.

Once again, thank you for recommending us with this thorough feedback!

We look forward to welcoming you again in our hotels!

Sincerely,

Hugues Godard,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2014

123 Sebastopol is the unique way to experience Paris with the French movie themed hotel being less than 1 year old. It has been built with class in mind, from the custom designed furniture in the foyer and rooms to the natural exposed. Brick in various parts of the entrance to the grand piano. There is even a cinema room if you choose to sit back after a big day touring Paris - or select complimentary movies from the comfort of your room. the most important quality this hotel has is its staff. They have a genuine interest to want to make your stay pleasurable and take an interest in the experience you want to have. They constantly print out easy walking maps, coordinate tours or offer suggestions. Breakfast is amazing along with the snack and drinks offered of an afternoon. When considering Paris and you don't want the traditional 5 star corporate chain hotels, this is the place to stay! Thankyou hotel 123 Sebastopol

Stayed: July 2014, traveled as a couple
3  Thank Kylie01Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Le123Sebastopol, Directeur général at Hotel Le 123 Sebastopol - Astotel, responded to this reviewResponded August 5, 2014

Dear Kylie01Australia,

It is our turn now to thank you, on the behalf of the whole 123 Sebastopol team! What a very nice comment you left us here! Thanks for recommending us!
We are glad to read that you enjoyed every service provided by our hotel and especially our staff professionalism and dedication to ensure you a great stay!

We would be more than happy to welcome you again in our funky hotel! ;-)

Regards,

Hugues Godard,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le 123 Sebastopol - Astotel

Address: 123 Boulevard de Sebastopol | 2nd Arr., 75002 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Opera / Bourse
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #52 of 1,809 Hotels in Paris
Price Range: $180 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Le 123 Sebastopol - Astotel 4*
Number of rooms: 63
Official Description (provided by the hotel):
Only 10 minutes walking distance from the Pompidou Centre, the Opera and the Marais areas, and facing the Gaite Lyrique Theatre, 123 Sebastopol is the perfect place for an out-of-this-world stay in the heart of Paris.You will be impressed by its top of the range comfort and services and by its unique, movie-inspired design, with each floor dedicated to a French movie celebrity: Jean-Paul Belmondo, Claude Lelouch, Daniele Thompson, Jaoui and Bacri , Elsa Zylberstein or the Italian film music star Ennio Morricone.On entering the lobby, you will enter the movie world and be greeted by our highly professional staff, attentive to your every need and on hand 24h/7.With its easy-to-find location, its direct links to all the major tourist attractions in the capital city, its unique decor and its services tailored to suit every visitor, 123 Sebastopol is THE go-to destination in Paris. ... more   less 
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