Stayed at this hotel the first week of July, The hotel was in the process of repairing their elevator (we had to log our own luggage up to our room) The room was dusty resulting from a building refacing across the street.The day we left the new owner and lady manager who were present, never offered assistance in bringing the luggage down.
As we let the owner know that we would have appreciated being made aware of their present situation when we booked, he told us that while he was upgrading the hotel floor by floor and did not have to inform us of anything.
This hotel is well located, new owners/management may not be as client oriented as the previous owners. The staff was very nice.
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- Also Known As:
- Hotel Volney Opera