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Paris Je T'aime - Office De Tourisme
Open today: 10:00 AM - 5:00 PM
Review Highlights
Good personal service

Really helpful people, took time to understand what we were looking for and gave good advice. Even... read more

Reviewed August 17, 2024
peterandmargarett
,
Bures-sur-Yvette, France
via mobile
Generosity of the People of Paris

The people of Paris were wonderful when my husband tripped on a step in Ile de la Cite park, fell... read more

Reviewed September 9, 2023
Bj H
,
Melville, United States
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Reviewed November 12, 2015

...and receive good advice on what to do in Paris other than the main attractions. A place to book shows if your hotel does not offer this service.

Date of experience: June 2015
Thank Arlette54
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OTCP, Guest Relations Manager at Paris Je T'aime - Office De Tourisme, responded to this reviewResponded December 8, 2015

Hello Arlette !

Thank you for your feedback.

We are happy to hear that the service you received at the Visitors Bureau met your expectations.

We are always trying to do our best to give our visitors good advices to discover different places in our city Paris. We provide several brochures, walking guides, information about walking tours, cooking classes, bike tours etc.

It’s very important for us to satisfy you and to give you the information that you need in order to visit our city.

We hope that you enjoyed your holiday in Paris and will come back and visit us again.

The Welcome Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed November 12, 2015

I accidentally booked City Passes rather than Visit Passes for colleagues, and my refund request was handled promptly and kindly.

Date of experience: November 2015
Thank Karin C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OTCP, Guest Relations Manager at Paris Je T'aime - Office De Tourisme, responded to this reviewResponded November 27, 2015

Hello Karin,

Thank you very much for your message!
We are glad to hear that the service provided by our Customer Service met your expectations.

The visitor satisfaction is very important for us. Our priority is to make your stay in Paris as easy as possible and that's why we want to provide you the best customer service by giving you all information you need to organize your trip in our capital.

If you have any trouble or question regarding your online booking, feel free to contact us via this following e-mail address : internet@parisinfo.com. Please be assured that we will get back to you as soon as possible.

We hope that you will come back on our website for your future purchases!

The E-commerce team

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Reviewed November 7, 2015

Had a question about the Paris Museum Pass for an upcomng trip so I e-mailed the Office. Got an immediate answer from Laura in Customer Service who was kind and wonderful! Great place! Recommended!

Date of experience: September 2015
1  Thank 101bee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OTCP, Guest Relations Manager at Paris Je T'aime - Office De Tourisme, responded to this reviewResponded November 12, 2015

Hello !

Thank you very much for your lovely review!
We are glad to hear that the service you received met your expectations.

Our priority is to make Paris easy for all our visitors so it is very important for us to provide you a high quality visitor service by giving you all the information you need to organize your visit in our city.

if you have any question or need advices for organizing your trip in Paris, feel free to contact us via the following e-mail address : internet@parisinfo.com. Please be assured that we will do our best to give you a detailed answer as soon as possible.

We hope you will enjoy your stay in the city!

The E-commerce team

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Reviewed November 6, 2015 via mobile

Very convenience&worth it.... Staff was very helpful and friendly. The location of the hotel was very near to metro....

Date of experience: September 2015
1  Thank RaineeK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OTCP, Guest Relations Manager at Paris Je T'aime - Office De Tourisme, responded to this reviewResponded December 8, 2015

Hello !

Thank you very much for your feedback.

We are glad to hear that you had a nice time at our Visitors Bureau and spent a good time in our city.

Visitor satisfaction is our priority and we are constantly trying to improve the quality of our service. We do our best to make Paris easier for you and make your visit at our Visitors Bureau enjoyable.

Also, we provide a wide range of information on tours, events and accommodation; and we offer some free maps in different languages and walking guides.

We hope that you enjoyed your stay and will come back and visit us again.

The Welcome Team

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Reviewed November 5, 2015

Appreciate the assistance in going to Paris and making our stay wonderful. We had a great time in a number of communities in the city.

Date of experience: October 2015
Thank Ron O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OTCP, Guest Relations Manager at Paris Je T'aime - Office De Tourisme, responded to this reviewResponded December 8, 2015

Hello Ron !

Thank you for this feedback.
We are happy to hear that the service you received met your expectations.

We are constantly trying to do our best to help our visitors from the beginning to the end of their holidays in Paris by offering several attractions, tours, hotel booking.

Visitors satisfaction is one of the most important role in our job.

It’s very important for us to satisfy you and to give you the information that you need in order to visit our city.

We hope that you enjoyed your stay in Paris and will come back and visit us again.

The Welcome Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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