Really helpful people, took time to understand what we were looking for and gave good advice. Even... read more
Really helpful people, took time to understand what we were looking for and gave good advice. Even... read more
The people of Paris were wonderful when my husband tripped on a step in Ile de la Cite park, fell... read more
We have used our museum pass for 4 days. It was a bit demanding to see all the museums we planed, but it was worth it. We left Paris full of memories and wish to come back. Except world famous Louvre and Orsay, we recommend Musee des arts et metiers, and Cite de l'architecture e du patrimonie (Pallais Chaillot).
Hello Katarina,
Thank you for sharing your experience!
We are very glad to see that you enjoyed using the Paris Museum Pass. Indeed, this pass allows you to visit lots of different museums and monuments in Paris and the surronding area (like the Palace of Versailles or Fontainebleau).
We also propose the Paris City Pass which offers the same advantages than the Paris Museum Pass but with the possibility to see some famous monuments of Paris by boat or via an open-top bus (Big Bus). Also, it gives you unlimited access to the transportation and if you want, you can complete it with a visit of the Eiffel Tower.
If you need any further information about our products, please do not hesitate to visit our website Parisinfo.com or to contact our Customer Service via the following e-mail address : internet@parisinfo.com
We hope that you will come back soon in our capital!
The E-commerce team
...and receive good advice on what to do in Paris other than the main attractions. A place to book shows if your hotel does not offer this service.
Hello Arlette !
Thank you for your feedback.
We are happy to hear that the service you received at the Visitors Bureau met your expectations.
We are always trying to do our best to give our visitors good advices to discover different places in our city Paris. We provide several brochures, walking guides, information about walking tours, cooking classes, bike tours etc.
It’s very important for us to satisfy you and to give you the information that you need in order to visit our city.
We hope that you enjoyed your holiday in Paris and will come back and visit us again.
The Welcome Team
I accidentally booked City Passes rather than Visit Passes for colleagues, and my refund request was handled promptly and kindly.
Hello Karin,
Thank you very much for your message!
We are glad to hear that the service provided by our Customer Service met your expectations.
The visitor satisfaction is very important for us. Our priority is to make your stay in Paris as easy as possible and that's why we want to provide you the best customer service by giving you all information you need to organize your trip in our capital.
If you have any trouble or question regarding your online booking, feel free to contact us via this following e-mail address : internet@parisinfo.com. Please be assured that we will get back to you as soon as possible.
We hope that you will come back on our website for your future purchases!
The E-commerce team
Had a question about the Paris Museum Pass for an upcomng trip so I e-mailed the Office. Got an immediate answer from Laura in Customer Service who was kind and wonderful! Great place! Recommended!
Hello !
Thank you very much for your lovely review!
We are glad to hear that the service you received met your expectations.
Our priority is to make Paris easy for all our visitors so it is very important for us to provide you a high quality visitor service by giving you all the information you need to organize your visit in our city.
if you have any question or need advices for organizing your trip in Paris, feel free to contact us via the following e-mail address : internet@parisinfo.com. Please be assured that we will do our best to give you a detailed answer as soon as possible.
We hope you will enjoy your stay in the city!
The E-commerce team
Very convenience&worth it.... Staff was very helpful and friendly. The location of the hotel was very near to metro....
Hello !
Thank you very much for your feedback.
We are glad to hear that you had a nice time at our Visitors Bureau and spent a good time in our city.
Visitor satisfaction is our priority and we are constantly trying to improve the quality of our service. We do our best to make Paris easier for you and make your visit at our Visitors Bureau enjoyable.
Also, we provide a wide range of information on tours, events and accommodation; and we offer some free maps in different languages and walking guides.
We hope that you enjoyed your stay and will come back and visit us again.
The Welcome Team
Appreciate the assistance in going to Paris and making our stay wonderful. We had a great time in a number of communities in the city.
Hello Ron !
Thank you for this feedback.
We are happy to hear that the service you received met your expectations.
We are constantly trying to do our best to help our visitors from the beginning to the end of their holidays in Paris by offering several attractions, tours, hotel booking.
Visitors satisfaction is one of the most important role in our job.
It’s very important for us to satisfy you and to give you the information that you need in order to visit our city.
We hope that you enjoyed your stay in Paris and will come back and visit us again.
The Welcome Team