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“Super Location”

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Hotel du Collectionneur
Ranked #377 of 1,798 Hotels in Paris
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Super Location”
5 of 5 bubbles Reviewed April 8, 2013

Great service, super spacious room for 4 people.Great range of dishes to choose from at the breakfast buffet. My daughter in particular liked the waffles and fresh fruit.Room service was quick efficient and delicious.Free wi-fi in room was a bonus as was BBC channels.

Room Tip: Garden View rooms are very pleasant
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Penybythod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, May 12, 2013
Dear Guest,

Thank you very much for having taken your precious time to post your great review on this website.

We are so delighted to read your comments regarding the quick and efficient service, spacious room and also the breakfast buffet served at our restaurant. Your great compliment has been forwarded to our In Room Service team.

We are looking forward to welcome you and your family again at The Hotel du Collectionneur and please do not hesitate to contact guest relations team for any assistance for your next trip to this city of light.

With my very best regards,

Rangga Le Moing

Guest Relations
Hotel du Collectionneur
Arc De Triomphe Paris
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2,378 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (342)
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English first
Harlow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

We booked a family room through Expedia (two queen beds). This made our booking good value for money as finding a spacious family room in Paris was proving difficult. Room was spacious and clean. Staff all extremely helpful and polite. We were allowed early check-in and late check-out at no extra cost. Our car was taken from us when we arrived, our luggage unloaded and taken to our room. Upon check-out our luggage was stored until we returned to the hotel in the evening; our car was returned and loaded by hotel staff. Parking per day was approx. 35 Euros. When our satnav would not work, staff mapped our route out of Paris for us.
The hotel is located near to the metro and within walking distance of the Arc de Triomphe and Champs Elysee. We walked to The Louvre from the hotel, but the metro is really easy to navigate if you want to travel further. This hotel is located in a safe and central location and ideal base for exploring Paris.
We did not use the spa because we wanted to explore Paris and we did not have breakfast in the hotel as it was too expensive (especially for children). Great family hotel with excellent friendly service.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SGardner05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, May 1, 2013
Dear Guest,

Thank you so much for having taken time to post your review on TripAdvisor.

It is really a pleasure to read that you and your family had a great stay with us. We are really delighted to read that service was excellent and you appreciated your spacious room. Your great comments have been shared to entire staff.

We are looking forward to welcome you back at The Hotel du Collectionneur Arc De Triomphe Paris. Please do not hesitate to contact the guest relations team for any assistance for your next stay.

Sincerely,

Rangga Le Moing
Guest Relations

Hotel du Collectionneur
Arc De Triomphe Paris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almaty
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 7, 2013

Although expensive I believe this hotel provided value for its money as I reveiwed many other hotels in center of Paris for similar price but with narrower rooms. The room was spacious, quite and nicely decorated.The service at front desk was excellent and one of the pleasant surprises was a free of charge upgrade to Executive Room which goes with free of charge breakfasts (really good ones) and access to free drinks and some snacks during a day, it was really valuable for a family with young and usually hungry kids! Location was good, close to Champs Elyssees and Arc de Trioumpe. A few complaints:
- spa is open from 10 am to 8 pm, which is a bit early in my mind (as we usually spend a day in walks through Paris and taking a sauna or massage in the evening would be a not bad idea, but alas, never could make it due to early closure)
- room service was ok in terms of service but food was just really average or even somewhat below your expectations about French cusine (and at these high prices). Chicken cream soup was extremely saulty;
- there was notification on earning membership points for staying in this hotel including Flying Blue. I provided my and my wife's Flying Blue numbers to receiptionists and they promised to input points for our stay, well, I am still waiting for it (or may be KLM/Air France fault?)

Room Tip: Rooms to interior yard are quite, executive floor is good
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FormerNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, April 30, 2013
Dear Guest,

We kindly thank you for taking the time to post a review on trip Advisor.

I am really glad to know that you had a pleasant stay with us and we thank you for having chosen our hotel for your last stay in Paris. Your comments regarding our location and the comfort of our rooms were highly appreciated.

We are also pleased that you enjoyed our accommodation with an Executive room with access to the Executive Lounge for your family.

Concerning the opening hours of SPA and the food from room service, I have passed on all your comments to the managers of the departments concerned and they will be taking corrective measures where required.

We look forward to welcoming you back with us again sometime soon.

Regards,

Vandana GUDIVADA

Guest Relations
Hôtel du Collectionneur Arc de Triomphe Paris
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Australia
Level Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed April 6, 2013

Paris can be ridiculously expensive if you are looking for a sizable 5 star room. Tried Hotel du collectioneur as I could get a room for half the price of a similar room at fouquets, the bristol or the Ritz or Crillon(when they were open).
I guess you get what you pay for. The rooms was fine, the service was fine but it was not of the standard of the others mentioned above.
The biggest positive of the room was the balcony, I think it was called an executive Eiffel tower room. The balcony could easily seat 2 and there was a view of the Eiffel tower, albeit 3 kmart away. Had a great morning working on the balcony drinking coffee.
Location is ok but not ideal for anything. Usually stay in the Marais if in an appartment or close to Champs or Louvre if on a brief hotel stop. This hotel is about 1km from the Arc du triomphe and the local area is neither touristy, or trendy like the Marais. It's a bit nothing and walking back at 11pm I didn't feel concerned but I was the only person walking in the area.

Room Tip: Pay for a balcony room
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TandDAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, April 30, 2013
Dear Guest,

We thank you for your kind comments posted on this website.

Though I felt that you did not appreciate the location comparing to the Marais, I am pleased to read that you were satisfied with the overall stay, especially enjoying the balcony.

I look forward to welcoming you back to the Hôtel du Collectionneur Arc de triomphe Paris in a not very distant future.

Best wishes,

Vandana GUDIVADA

Guest Relations
Hôtel du Collectionneur Arc de Triomphe Paris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire, England
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed April 5, 2013

This is a great hotel. Close to the Metro, close to the Champs Elyssées. If you can afford it, upgrade to the executive rooms with use of the lounge. They do breakfast, soft drinks all day, harder drinks in the evenings - all in a very pleasant environment. I was lucky enough to get a room upgrade and I can't ever remember that happening before - so this place definitely gets my vote!

What marks it out above all is the level of customer service. It was excellent. I also asked some questions via e-mail to the Concierge the week before my visit and I received very quick and helpful responses - and in perfect English (which I wasn't sure whether to expect - but was pleased to see, as my French is a bit dodgy at best).
Overall, it was excellent - and on checking out, the FC Barcelona team was checking in.... so I guess I'm not the only one who rates this hotel.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EricOlthwaite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, April 30, 2013
Dear Guest,

Thank you for taking the time to write a review after your recent visit to our hotel.

I am very happy to read that you enjoyed the location of our hotel, the upgrade to one of our beautiful Executive rooms with access to our Executive Lounge and that you found our service excellent.

Our Concierge team will also be glad to learn about your positive comments on their quick and helpful responses via e-mails, prior to your arrival.

I truly hope we could have the opportunity to welcome you back in a not very distant future.

Kind regards,

Vandana GUDIVADA

Guest Relations
Hôtel du Collectionneur Arc de Triomphe Paris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung, Indonesia
Level Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed April 4, 2013

This is formerly known as Hilton Arc de Triomphe. The location is about 10 minutes walk from Arc de Triomphe. The lobby is beautiful and grand. The room is slightly worn. But the service is excellent.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, April 28, 2013
Dear Guest,

I would like to thank you for having taken your precious time to share your recent experience on TripAdvisor.

I’m so happy that our location was at your convenience and I also appreciated that you found our lobby beautiful and grand. Our team is so delighted to hear that the service met your expectation.

Regarding your feedback about the room, our management has informed in order to improve the quality of our property.

I look forward to welcome you back at the Hotel du Collectionneur Arc De Triomphe for your next visit in Paris .


Rangga Le Moing
Guest Relations

Hotel du Collectionneur
Arc De Triomphe Paris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed April 4, 2013

Great hotel at a great location and rooms are not Parisian size. Located a block away (10 min walk) from the Arc de Triomphe and the Champs Elyssées. Easy access to metro line 1 (yellow line) towards louvre, marais, etc. and metro line 2 (blue) towards montmartre and Père Lachaise.

staff is nice and food is superb for not such a bad price. 7 min. walk to the metro stations.

It is close by the centre, yet nice and quiet street.

Room Tip: on floor 7 you have a balcony with a view on the eiffel tower when you have the odd numbers
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CDRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestrelationshdc, Guest Relations Manager at Hotel du Collectionneur, responded to this review, April 25, 2013
Dear Guest,

Thank you so much for reviewing your recent stay at the hotel du Collectionneur.

We are glad to read your positive comments about our spacious accommodations and the convenient location of our property.

We are also grateful to know that you did appreciate our staff commitment and we have shared your compliment with our team.

We sincerely hope that we will have the pleasure to welcome you back to Hotel du Collectionneur in the near future. Please feel free to contact our guest Relations team directly when you wish to visit us again.

Yours sincerely,

Rangga Le Moing
Guest Relations
Hotel du Collectionneur
Arc De Triomphe Paris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel du Collectionneur

Property: Hotel du Collectionneur
Address: 51-57, rue de Courcelles, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#59 Spa Hotel in Paris
#223 Family Hotel in Paris
#228 Luxury Hotel in Paris
#278 Romantic Hotel in Paris
#367 Business Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel du Collectionneur 5*
Number of rooms: 478
Official Description (provided by the hotel):
Ideally situated blocks away from the Avenue des Champs Elysées and the famous Rue du Faubourg Saint-Honoré, the hotel is a celebration of the Art Deco style and the luxury of transatlantic liners. A restaurant serving refined contemporary cuisine, a chic and glamorous bar, three quiet landscaped terraces, a Decléor spa with bespoke treatments and a gym with personal trainers, all offer ample opportunities for relaxation in a unique 1930s ambience. Among the 478 elegant and peaceful rooms and suites are some, boasting over superb views of the Eiffel Tower and the rooftops of Paris. A free dedicated smartphone is available in each room, allowing to enjoy unlimited local and international calls, mobile internet, and an indispensable city guide of Paris. With 1,700 sqm (18,300 sqf ) of meeting rooms and a superb reception room the hotel can also host events for up to 650 people. ... more   less 
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Also Known As:
Hilton Arc De Triomphe Hotel Paris
Hilton Hotel Paris
Hilton International Paris
Hilton Paris
Paris Hilton

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