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Hotel du Collectionneur
Ranked #442 of 1,805 Hotels in Paris
Certificate of Excellence
Reviewed December 17, 2012

It is a nice hotel, with a good location, service, and food.
The rooms are specious, and clean.
BUT there is NO free internet!
In the rooms there is no wi fi, only in the lobby, and it cost 6 or 8 Euros per hour (not sure)

  • Stayed: November 2012, traveled on business
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3  Thank Damarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsHilton, Guest Relations Manager at Hotel du Collectionneur, responded to this reviewResponded December 20, 2012

Dear Guest,

We would like to thank you for taking your time to posting your great comment of our property.

We are really delightful to read that you appreciated the location as well as the service and food that we provided during your stay.

Concerning the internet, we provide the high speed internet through our provider in order to keep the secure connection. For the lack of wifi in room we really appreciate your review and will discuss your comments with our management.

Thank you once again for having chosen our hotel and we are looking forward to welcoming you back very soon at the Hotel du Collectionneur.

Best regards,

Rangga Le Moing
Guest Relations
Hotel du Collectionneur
Arc De Triomphe Paris

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1,860 - 1,866 of 2,846 reviews

Reviewed December 16, 2012

We actually stayed herein June/July 2011 when the hotel was still branded as a Hilton hotel. The hotel on the whole was lovely -location excellent and rooms a good size for Paris city hotels.We were family who took two double rooms and a suite. The rooms were well appointed and very comfortable. Double room bathrooms a bit on the small side although the suite bathroom and guest loo were fabulous.The breakfasts were sumptuous to say the least with our party thoroughly enjoying them especially Belgian waffles. Although busy they were always well stocked at the buffet.
Only complaint was we paid for executive floor access which was a farce to say the least. for drunkards as the snacks on offer were of a poor standard and badly presented. Overcrowded and hugely overpriced - would never take this option again here. Rather go to lovely bakeries around the corner for a fresh baguette and cheese.

  • Stayed: January 2012, traveled with family
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1  Thank F M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsHilton, Guest Relations Manager at Hotel du Collectionneur, responded to this reviewResponded December 23, 2012

Dear Guest,

We thank you very much for taking your precious time to give your review of our property.

We are so delightful that you enjoyed our strategic place, rooms and also breakfast at the restaurant Le Safran.

Regarding the Executive Lounge, we do regret if the drinks and snacks provided were not generous enough for you.

Please be assured that this feedback has been shared to our management as an important point to improve our quality of service as our Hotel is no longer affiliate to Hilton.

We thank you once again for your comments. We remain at your disposal and hope to welcome you at The Hotel du Collectionneur Arc De Triomphe Paris in the next future.


Sincerely yours,

Rangga LE MOING
Guest Relations

Hotel du Collectionneur*****
Arc De Triomphe Paris

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Reviewed December 14, 2012

I stayed at this hotel many times when it was a Hilton, but this is the first time I have been back since it changed. It was great to see familiar faces, & I think the service & attention to detail had got even better.

The Reception & Guest Relations staff were efficient, and nothing was too much trouble for them. I arrived early so was given access to the Executive lounge whilst I waited for my room, and then for the duration of my stay. The standard of housekeeping is excellent, as is general comfort. Bar food is of a good standard & speedily delivered, and the bar staff are friendly & knowledgeable.

I'm always made to feel welcome at this hotel & will certainly be back.

  • Stayed: December 2012, traveled on business
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Thank Fiona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsHilton, Guest Relations Manager at Hotel du Collectionneur, responded to this reviewResponded December 16, 2012

Dear Guests,

I cannot thank you enough for your kind comments with regards to your recent stay with us and I would like to take this opportunity to assure you of the great value we place on your loyalty.

I will personally share your feedback with the concerning department team members who will be glad to know that their efforts were all contributed to your enjoyable stay. We are constantly striving to meet our guest's expectations, especially from the time it has changed to "Hôtel du Collectionneur Arc de Triomphe Paris" and has earned its five stars and I am very pleased to learn about your entire satisfaction.

Truly hoping to welcome you back in a not very distant future, I remain at your availability for any assistance you may require and our Guest Relations team will be very pleased to personally oversee the details of your future stay.

Kind regards,
Vandana GUDIVADA
Guest Relations Assistant Manager

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Reviewed December 11, 2012

the rooms were clean and big enough for 2. i checked few of them. it was a bottel of water in the room for free with coffee maker which was good. the breakfast area was good with good choices, but if someone like me stays for one week, it is becoming very repeating.
the only negative point i would highly complain is the staff, it take so long to deliver something on your door, even i called them many times but took about 45 minutes to deliver a plate to my room. my friends in other rooms were said the same thing. we were a group travelling, the check in time is 2 pm but we were in the lobby till 4 pm, there was only one person , the internet system was disconnted for them and cloud not give us the rooms keys. the negative point was related to staff in the reception and their speed of doing things for customer. the rest were good and we enjoyed staying them, i will stay there again.

  • Stayed: August 2012, traveled with family
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Thank Sanaz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsHilton, Guest Relations Manager at Hotel du Collectionneur, responded to this reviewResponded December 15, 2012

Dear Guest,

We thank you very much for having chosen our property and taking time to give us your feedback regarding our property and our services.

We are so delightful to read that you were enjoying breakfast and the atmosphere of the Restaurant Le Safran.

We do apologies for the unfortunate services that you experienced during your stay. Please rest assured that we shared the comments to all services concerned in order to improve the quality of our services.

We hope to welcoming you back in The Hotel du Collectionneur and remain at your disposal should you need any assistance in the future.

Sincerely yours,

Rangga Le Moing
Guest Relations
The Hotel du Collectionneur*****
Arc de Triomphe Paris

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Reviewed December 6, 2012

Myself and my husband stayed at the hotel du collectionneur for 3 nights in November 2012. We were slightly concerned because when we booked the trip, the hotel was in the hilton chain. But we didn't need to be, the hotel was great. We paid for an executive room which allowed us use of the executive lounge throughout the day. We had breakfast there, it didn't have the biggest range of food, but we certainly didn't go hungry when we left. We used the lounge in an afternoon and evening when there were complimentary canapes and alcoholic and non alcoholic drinks.

The location of the hotel was very good, from previous reviews we thought we'd be in the middle of nowhere, but that wasn't the case. The metro stop was a minute walk down the road and it was a five minute walk to the champs elysee.
The only criticism was the price of drinks in the Purple Bar, we paid 40 euros for two cocktails, which we thought were a but steep.

All in all a great hotel and great location and would definitely recommend it.

  • Stayed: November 2012, traveled as a couple
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1  Thank Sarah-Jane-Whitmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsHilton, Guest Relations Manager at Hotel du Collectionneur, responded to this reviewResponded December 7, 2012

Dear Guest,

Thank you for having taken the time to let us know your experience at the Hôtel du Collectionneur.

We are so delightful for your positive comments about our accommodations and the service provided . It is so rewarding to read such wonderful feedback.

Regarding the Purple Bar be assured that your comments have been duly reviewed and discussed.

Thank you once again and we are looking forward to welcoming you back very soon in our property.


Sincerely yours,

Rangga Le Moing
Guest Relations
Hotel du Collectionneur
Arc De Triomphe

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Reviewed December 1, 2012

Got 2 nights cheap on a well known website.
Really nice hotel. Ideally placed for exploring Paris. Food and drink here out of our price bracket, like every establishment in Paris. Luckily there is a supermarket not far away.
There was coffee and tea in our room, along with bathrobes and slippers.The bed was very comfortable and we liked the huge TV and the marble bathroom.

  • Stayed: November 2012, traveled as a couple
    • Value
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1  Thank TCTilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsHilton, Guest Relations Manager at Hotel du Collectionneur, responded to this reviewResponded December 2, 2012

Dear Guest,

Thank you very much for taking the time to post your review on TripAdvisor further to your recent visit at The Hotel du Collectionneur Arc de Triomphe Paris.

It is a real pleasure to learn that you had a pleasant stay and you enjoyed the comfort of your room and the tea and coffee facilities.

Please do not hesitate to contact us for any information you may need.

Kind regards,

Cyndie Berenguier
Guest Relations
The Hotel du Collectionneur Arc de Triomphe Paris

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Reviewed November 30, 2012

I just had the pleasure of hosting a conference for 75 people at this hotel. The hotel is beautiful, our rooms were comfortable and the food was excellent. Most of all, we were impressed by the staff. The banquet team was exceptionally responsive to every request. I’ve never had better service. The food was ample, the choices were impressive and the presentation was delightful! Everyone on the concierge team spoke beautiful English and were lovely to deal with every time I went to the desk.

  • Stayed: November 2012, traveled on business
    • Value
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Thank Begum75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsHilton, Guest Relations Manager at Hotel du Collectionneur, responded to this reviewResponded December 2, 2012

Dear Guest,

We thank you for sharing your opinion after your recent stay at The Hotel du Collectionneur Arc de Triomphe Paris.

I am please to read that you enjoyed your business trip in our hotel.

The entire team , especially the banquet and concierge teams, was extremely happy to read about your compliment on the service you received. Thank you very much about your kind recommendations.

We look forward to welcoming you back at The Hotel du Collectionneur Arc de Triomphe Paris and please do not hesitate to contact us for any information.

Best regards,

Cyndie Berenguier
Guest Relations
The Hotel du Collectionneur Arc de Triomphe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel du Collectionneur

Address: 51-57, rue de Courcelles, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#65 Spa Hotel in Paris
#102 Family Hotel in Paris
#276 Romantic Hotel in Paris
#277 Luxury Hotel in Paris
#366 Business Hotel in Paris
Price Range: $272 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel du Collectionneur 5*
Number of rooms: 478
Official Description (provided by the hotel):
Ideally situated blocks away from the Avenue des Champs Elysées and the famous Rue du Faubourg Saint-Honoré, the hotel is a celebration of the Art Deco style and the luxury of transatlantic liners. A restaurant serving refined contemporary cuisine, a chic and glamorous bar, three quiet landscaped terraces, a Decléor spa with bespoke treatments and a gym with personal trainers, all offer ample opportunities for relaxation in a unique 1930s ambience. Among the 478 elegant and peaceful rooms and suites are some, boasting over superb views of the Eiffel Tower and the rooftops of Paris. A free dedicated smartphone is available in each room, allowing to enjoy unlimited local and international calls, mobile internet, and an indispensable city guide of Paris. With 1,700 sqm (18,300 sqf ) of meeting rooms and a superb reception room the hotel can also host events for up to 650 people. ... more   less 
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Also Known As:
Hilton Arc De Triomphe Hotel Paris
Hilton Hotel Paris
Hilton International Paris
Hilton Paris
Paris Hilton

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