Worst hostel ever. I travel a lot, usually on a tight budget, so I've stayed in at least fifty hostels in Europe (and New York, the only non-European city where I've stayed in hostels), and this place is barely fit for habitation.
Where to start. The free wifi cuts out at 6pm. They’re supposed to have cards to sell wifi access for the evenings but they didn’t have any and didn’t know why or when they would have them again. They also couldn’t make change when I checked in – they literally had none whatsoever. Maybe they should consider just not accepting cash as a form of payment if they don’t carry a float, but unfortunately it’s just the opposite: cash is the ONLY form of payment they accept. They did not clean my room during the day, although everyone staying in it was gone. The bathroom was already horribly dirty when I arrived and just got worse, and worse, hair and water everywhere. The toilet was not clean, but the floors and sink were the worst. The floor was so wet, from the time I checked in until the moment I checked out, that you could not walk on it without shoes. I was afraid to use the shower. When confronted about the fact that the bathroom had obviously not been cleaned at all (and it hadn't - I was the last person to leave and the first to return, so it should have been clean upon my return and it wasn't!), the staff person, who could not speak French or English (just Spanish), denied it and obviously could not have cared less. Another guest in the same room said later that she had tried the same thing and was also met with rudeness. The bedding was old and dirty. There are no pillows. Each room has only one electric outlet. It was unheated, except for a plug-in heater, but if we used that, then no one could charge a phone or laptop. There are no lights by the beds. There is only one key per room, and no lockers. There is a room where the staff will put your things, if you trust them. I didn’t; they seemed both sketchy and incompetent. And to top it off, the neighbourhood is super sketchy. I left the metro to the shouts of men hollering at me and every other woman passing by, groups of them clustered on the street corners to try to grab your body or purse as you walk by, the rest of them yelling their own version of whatever it was. The only thing like a common room is a tiny room with four tables, seven chairs, and no space whatsoever. This is where people go to access the wifi, when it’s available.
Do not stay here!!
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