Booked this as we thought a Campanile hotel would be a safe reasonably priced option. Rooms were nothing like in the pictures, shabby, carpets in the hallways were pretty grubby, our room 605 was tiny, I mean really tiny. After returning from dinner on our first evening, we heard a loud dripping coming from the bathroom, on investigation we found the drip was coming from above the bathroom ceiling. Water was pooling in the ceiling causing it to sag ( I kid you not), when we touched the ceiling the water was sloshing around, and was starting to seep through the edges,we were afraid the ceiling would burst at any moment flooding the room. When we notified reception, the night receptionist (Simon) was incredibly rude, he told us it was not a problem, when we asked to move room he shrugged his shoulders and returned downstairs. We ended up following the leak to the room upstairs to find they had reported a blocked shower but had not had any response from reception. We returned to speak to the receptionist who completely ignored us, tapping away on his computer. Eventually we to spoke to booking.com and moved to another hotel ( at 11.30pm!)
I have never met such rude hotel staff, that man really shouldn't have a job!
We paid a little more to stay at Jardins d'Eiffel which was like heaven in comparison: friendly staff, decent comfortable rooms and an even better location!!!
Seriously don't be fooled by the pictures, avoid this place at all costs.
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- Also Known As:
- Campanile Paris Xv - Tour Eiffel Hotel Paris
- Campanile Paris Tour Eiffel
- Campanile Tour Eiffel