Where to start.....
We booked this hotel through the ever-reliable booking website innstant.com - first mistake... Don't EVER use innstant.com! They are liars and make up things to say about hotels they've never seen or researched! They have a generic list of facilities in their advertisements which they attach to every hotel description they do. Funny how a 5 star and 1 star hotel can have the same facilities isn't it? Every hotel we've booked with innstant.com we've had huge dramas with!
When we checked in to the Unic Hotel (it certainly is), we we're momentarily thrilled to be advised we had a room with a view on the top floor! Great! Until we opened the door!
We've travelled a lot, and have stayed in some smallish rooms, but this topped the lot! Barely room for the bed, let alone us and our suitcases...
The shower resembled an upright coffin with a hose hanging from the top; you either need to have your face pressed against the mould covered glass or risk having the tap go missing where the sun don't shine! We had to put our soap and shampoo on the toilet beside the shower and reach out when we wanted to use it or put it back (very hygienic)!
There was a tiny little desk tucked into a corner with a 'chair' next to it which actually fell into 3 pieces when I attempted to move it. The mirror in the room was cracked in several places.
We immediately asked if there were any bigger rooms available as given we were staying for a week with a large amount of luggage, this wasn't going to be very comfortable. We were prepared to pay extra if required. We were told the hotel was fully booked, however all the other rooms were apparently smaller than ours anyway! After another chat about this in the morning with the reception staff, we were offered a 'bigger' room, which was actually no bigger than the first room we'd been checked into.
After the second night in the original room, the hotel conveniently renovated and cleared out some other rooms as suddenly a room bigger than the one we were in was available, and we were moved there.
This room was filthy! Mould all over the bathroom (including the cure to cancer growing on the shower head). All corners of the room were covered with it; how anyone can suggest these rooms are cleaned daily is beyond me. Surely more than the occasional change of sheets or towels does not constitute a clean room?
The sheets on the bed on our first night in the small room made us itch all night (hmmm) and then in the 'bigger' room, there was a stain which I don't want to imagine it's origins (it was brown). The phone in the room didn't work, there was one powerpoint for a desk lamp, mini-bar and television - so you had to choose which one you'll use at any given moment.
The hotel advertisement states that ALL rooms have been recently renovated (they need to get their money back from their decorator), that a range of services and facilities are available which you find out the hard way are not i.e. wireless internet service (which they charge you extra to use) which you cannot access from anywhere in the building other than the lobby (and then you must remain silent as to not disturb the reception staff).
These rooms are old, mouldy, smelly, dirty, the carpets require urgent replacement, the wallpaper is torn, paint is cracking and peeling away from the walls, the door to the cupboard cannot be closed, there is a hole in the ceiling (covered with duct tape), cobwebs in the places where it's obviously too hard to reach with the duster - need I go on?
Most of the staff at this hotel are the rudest people we've ever met! On the morning of our first "breakfast" (10 Euro for a mini crossiant, small bread roll, warm OJ and 1 small coffee) my wife asked for a clean spoon with which to eat her yoghurt as she didn't want to use the one she'd used to stir her coffee half an hour before (which was covered with frothy milk). This polite request was met with a tirade of huffing, puffing and muttered abuse from the woman working there.
On our third day, we asked the guy at reception if he was able to book us into a night time tour for that night. He attempted to but said the booking company's computer's weren't working at that time and that he would call back in 15 minutes while we were out for the day. We hurried back to the hotel that night in order to leave for the tour, only to discover no booking had been made and that it was too late for us to reserve two spots that night. As we were on a tight schedule, it was going to be very difficult for us to find another time to do the tour.
As I mentioned, we've travelled a lot, and we're well aware of the variety you receive at different hotels in different countries etc, and generally, we're pretty carefree people and not really all that interested in creating unnecessary dilemmas for hotel staff or ourselves. However, this place is really the pits. If it was not advertised as being something it clearly is not (and we're talking not even close here), the dramas may not have been quite as bad.
If I had paid to stay in a hostel; if it had been advertised as a hostel; (if only it was as clean as a hostel), I would have expected a hostel. However, this place looked pretty decent when we booked, and it is far from it.
I would not recommend anyone stay at this hotel for more than one night and then only if you are travelling with low expectations and no luggage. It's a dump and you should avoid if possible. It should only be considered by a young sports group with low expectations i.e. think footy trip.
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon, Booking.com and Priceline so you can book your Unic Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Unic Hotel Paris