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Champs Elysees Plaza Hotel
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All reviewsjunior suitechamps elyseesjacuzzi bathboutique hotelroom servicemacaroonsrose petalsother star hotelshuge bathroomthe hotel staffspiral staircasefour seasonsheart of paristhis lovely hotelour honeymoonbooked this hotelvery pleasant stay
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Reviewed November 4, 2013

The Champ Elysees is a beautiful hotel located in the center of Paris shopping. The staff was so helpful and treated as with warm hospitality. We also ate at the restaurant one evening and it was AMAZING! We enjoyed our entire expereince.

  • Stayed: October 2013, traveled as a couple
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Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

I booked the "Mona Lisa-Discovery of Paris" package through the hotel website. I had arranged through the hotel for airport transport and we were greeted by Mr. Sri, who assisted with the luggage and transported us to the hotel. Mr. Sri was also our driver for our trip to the Palace of Versailles and the return trip to the airport. I would like to say that Mr. Sri does his job well. The staff at the hotel was also very good, they arranged dinner reservations and for our transport. Now to the Hotel... We arrived early on the 21st and were greeted right away by the friendly and helpful staff. Much to our surprise the room was ready, which we appreciated. Our four night stay with the package was to include: Accommodation in Junior Suite with Jacuzzi, daily plaza breakfast, museum and monument pass, 10% discount at Galeries Lafayette, VIP treatment: Hermes guest amenities and Godiva chocolates, free access to the spa and sauna, and high speed internet access.
The room was clean and had adequate space. The bed was not comfortable, it sloped from the middle of the bed downward. There was also a constant noise that sounded like something was dripping (almost like a clicking sound). We were on the third floor so the noise from the street was quite loud.
We only had breakfast two of the four mornings. The breakfast was good and there was a decent selection.
Museum Galeries 10% discount is available to EVERYBODY, all you have to do is go to their website and print out the discount.
As far as the VIP treatment, EVERYBODY gets Hermes in their bathroom and chocolates on their pillow (only if the chocolates were two out of the four nights).
The museum and monument pass was great and saved quite a bit of time.
With the internet and spa access EVERYBODY gets that too.
I should not have booked the package. I would recommend to book a room and then purchase the museum pass separately, it is a better value.
To quote P.T. Barnum "there's a sucker born every minute"...This time I was the sucker.

  • Stayed: October 2013, traveled as a couple
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2  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementCEP, Directeur général at Champs Elysees Plaza Hotel, responded to this reviewResponded November 7, 2013

Dear Customer,

Thank you for leaving a comment on Tripadvisor .
We are sorry that your stay did not seem to match your expectations, though after reading your comment it seems that you’ve enjoyed the quality of our welcoming and equally enjoyed what you had in your package . Regarding the elements of your Mona Lisa Package, it seems that you have been misinformed on some points. Indeed all our customers have access to the SPA and to free Wi-Fi. However we can confirm that all of our customers do not have the VIP treatments such as chocolates, Hermes guest amenities or/and Early check in upon availability (which was your case since you were able to access your room at 8:00 am) .... As for the price, it is calculated at a fair rate to include daily breakfast and Museums Pass (Pass for 4 days in your case) which is very attractive. You have of course the opportunity to take the room on one side and to pay your breakfast apart, buy the Museum Pass on the other side and print your discount Galerie Lafayette (only for foreigners) , but more than a waste of time, this is a waste of money.
We are so sorry that you felt that our Package was not a good deal but rest assured that the principle of the package is not only to provide an all in hand solution thus saving you time but equally to provide you with exclusive benefits at a more attractive rate rather than purchasing each service separately which is the case with the Mona Lisa package.
We hope that these clarifications will have given you a better understanding of the philosophy of our packages in general and we hope to have the pleasure of welcoming you again soon with a different package . To this effect, we would recommend the Wellness Package (including a massage for deep relaxation and easing off) .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013

Lovely hotel, perfect for a special weekend away from normality! Excellent service from every member of staff. Very smart interior in main areas & rooms - we got upgraded to the Premier Suite which was a lovely surprise. Delicious hot chocolate at breakfast in the small & excellently serviced restaurant. Quirky, old fashioned tiny lift, like you see in the movies! Great location for discovering Paris on foot - we walked everywhere, visited the Musee D'Orsay (pre-booked), walked round the outside of the Lourve, investigated St Germain, tested the cafe culture at Les Deux Margot's & went up the illuminated Eiffel Tower at night. We travelled by Eurostar. Would definitely stay here again, even without the upgrade.

Room Tip: We enjoyed the Premier Suite! I'm sure all rooms are wonderful
  • Stayed: October 2013, traveled as a couple
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5  Thank Familyontour4of4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

We had been looking for a great hotel to spend our anniversary in Paris and chose this hotel. It is a small hotel ideally located near the Champs Elysees. The welcome from the staff was very friendly and inviting. They would speak to us in either French or English depending on how we initiated the conversation - we really appreciated that respect. Because it was a special occasion, we received an upgrade to a one bedroom suite that was stylish and elegant. The breakfast was excellent and the service was impecable in all ways.The old fashioned elevator was a hoot!

This hotel is not inexpensive but was well worth the cost for a special occasion. We will always remember our special stay there and would highly recommend the hotel.

Room Tip: This is a small hotel with only 35 or so rooms. Any one of them would be great.
  • Stayed: October 2013, traveled as a couple
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2  Thank dccv1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

I switched last minute to this boutique hotel making my reservation the day before we arrived. The reservation and front desk staff were very helpful. The hotel was what I had hoped for in terms of being something special for our first trip to Paris. We were in awe of the beauty of the lobby, rooms and bathroom. The Junior Suite was large and perfect for the twin bed and sofa bed we needed for the three of us. The bathroom was spectacular and we enjoyed the Hermes toiletries and chocolates on the pillow. The breakfast buffet was wonderful, coffee superb and was even delivered via room service the morning of our very early departure. I hope to have the opportunity to return again very soon!

Room Tip: Our Junior suite faced the interior with the bathroom window on the street side. This made for a very quiet room perfect for sleeping.
Stayed: October 2013, traveled with family
Thank jkk12141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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