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Hotel Franklin D. Roosevelt
Ranked #347 of 1,804 Hotels in Paris
Certificate of Excellence
Reviewed March 11, 2014

It's always difficult to find a good hotel in the centre of Paris and although the location for this one is excellent (walking distance to many of the major sights like Tour Eiffel & Champs Elysees) right in the middle of the chic shopping district, the hotel is good but not top class. Rooms were bigger than most in Paris to be fair and bathroom was fine but no separate shower. Didn't eat in restaurant as too much more choice nearby but breakfast had a good varied selection. Bar only small but plenty going on nearby again. Small meeting room downstairs for any business guests. Best thing is the price as it's very reasonable for a 4 star in Paris centre.

Room Tip: suites at top of hotel are much better but quite expensive
  • Stayed: March 2014, traveled on business
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Thank AndySING73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 11, 2014

I enjoyed my stay there. The staff were so friendly & warm, as opposed to what a lot of people say about the apparently "distant" French people. My luggage was left behind in another country during transit & the hotel staff were so helpful in helping me making sure that my luggage gets delivered on time. The only thing that would have made it better was if the wifi was repaired sooner (it stopped working a few hours after I checked it & did not get back on until I was about to leave). I would definitely stay there again.

Room Tip: Any level except for level 1. Higher floors are quieter.
  • Stayed: March 2014, traveled on business
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Thank Elle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

Hotel is very nice and situated in a good location. Quiet and well furnitured, comfortable room, big bathroom. Beds are moving a bit and have inlays for older people, may be younger people are astonished about that. Room is very clean and cleaning was every day fantastic. We liked the breakfast very much, although it is a bit expensive. If we come to Paris again we certainly would choose the Franklin Roosevelt again.

  • Stayed: March 2014, traveled as a couple
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Thank Gregor913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Franklin D. Roosevelt, responded to this reviewResponded March 11, 2014

Dear Guest,

We would like to thank you for having chosen Hotel Franklin Roosevelt for your recent visit to Paris.

We appreciated your comments about our property and we are happy that you liked our location and the atmosphere of our boutique hotel.

We serve a buffet breakfast -with a large selections of fresh products until 12.30 pm every day as requested and appreciated by our guests.

We all look forward to welcoming you back to the Franklin Roosevelt.

Warm regards,
Mr Sébastien Thomas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014

The location of this hotel is really perfect, in the middle of the Parisian "Golden Triangle". But obviously, when I stayed there, the hotel had nothing more to provide.
The WiFi was not working in the hotel (I don't mind this when I am told about it, but I don't like to discover it by myself) and of course, no wired internet possible (for a business trip, this is quite uncomfortable). The AC was off as it is not summer and it was not possible to turn off the heater. There was no room service available and I received no information about the possible breakfast or available service.
One night was enough.

  • Stayed: March 2014, traveled on business
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1  Thank FredK1412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Franklin D. Roosevelt, responded to this reviewResponded March 11, 2014

Dear Guest,

We sincerely thank you for posting your comments regarding your recent stay at the Hotel Franklin Roosevelt.

We are deeply sorry for the wifi access problems you had during your stay. Please note that this unexpected problem has been solved within 48 hours.

Regarding air conditioning, we inform you that, for environmental reasons, our air conditioning did not provide hot and cold air at the same time.

Finally, we are surprised to read that our hotel has no room service because we provide a room service, 7/7 and from 7:00 am to 11:00 pm.

We put a lot of efforts in making each of our guest feel at home and not just “looked after”, so we are sincerely sorry to learn that you did not feel totally the sense of hospitality.

We all hope that you will give us a second chance and to have the pleasure of welcoming you back for your next business trip in Paris.

Yours Sincerely,

Mr Sébastien Thomas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014

Lovely traditional boutique hotel with perfect location. Large rooms, very clean and well kept. Enormous bathroom. Excellent breakfast. Staff was extremely helpful and friendly. Many excellent restaurants within 2-3 blocks. Would definitely stay again. Even had reasonable rate during Fashion Week.

  • Stayed: March 2014, traveled on business
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Thank Thisis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Franklin D. Roosevelt, responded to this reviewResponded March 10, 2014

Dear Guest,

Thank you very much for having taken the time to leave your comments on tripadvisor following your recent stay with us at the Hotel Franklin Roosevelt.

It was indeed a pleasure to read that you were very satisfied with our services and enjoyed your stay with us.

Your kind words for our staff are very much appreciated and will be a great source of motivation for us.

We all look forward to welcoming you again in the near future.

Yours sincerely,

Mr Sébastien Thomas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

Hotel in excellent location and very pleasant staff. Having booked a superior room I was a little
disappointed at the size (Room 52) although very clean and well appointed, I expected a room
a little larger as per the website photographs. It was more on the lines of a standard room, will have to check for a slightly larger room next time! The beds have quite a hard mattress but that is personal preference. Nice breakfast room.

  • Stayed: February 2014, traveled as a couple
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Thank Bradley55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014

The hotel was beautiful and luxurious for a great price. There were always staff members to help, greet and be available. Extremely clean and roomy for Paris standards. I would definitely stay again. A gem with nice places to eat across the street.

  • Stayed: January 2014, traveled on business
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1  Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Franklin D. Roosevelt, responded to this reviewResponded February 13, 2014

Dear Guest,

We would like to thank you very much for your positive comment regarding your recent stay at the Hotel Franklin Roosevelt.

Your satisfaction reflects our ambition to serve you, and all the points you mentioned are part of specific points of interest and priorities to make your stay memorable.

We hope to have the pleasure of seeing you again for your next Parisian stay.

Warm regards,
Mr Sébastien Thomas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Franklin D. Roosevelt

Address: 18 Rue Clement Marot, 75008 Paris, France
Location: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#159 Business Hotel in Paris
#170 Family Hotel in Paris
#210 Romantic Hotel in Paris
#226 Luxury Hotel in Paris
Price Range: $209 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Franklin D. Roosevelt 4*
Number of rooms: 48
Official Description (provided by the hotel):
Ideally located between Avenue des Champs Elysées and Avenue Montaigne, at the crossroad of business and fashion worlds, the Hotel Franklin Roosevelt, is happy to welcome you in a setting combining luxury, charm and tradition.Welcome to the hotel:The hotel Franklin Roosevelt, 48 rooms and suites, in the heart of the Golden Triangle, will charm you by its warm setting and refined atmosphere.This free-stone building dating back from the end of the 19th century, benefits from a unique location. ... more   less 
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Also Known As:
Hotel Franklin d Roosevelt
Franklin d Roosevelt Paris

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