DO NOT BOOK AT THIS HOTEL. I reserved a room through VENERE to stay at this hotel for three nights. They gave me a confirmation number and for three weeks I relaxed thinking my Paris break was sorted only to find an e-mail just a few days before my trip telling me that the hotel was cancelled owing to a credit card cancellation. I rang the credit card company and they informed me that the hotel had put in a credit card transaction of two euro and immediately cancelled it.The credit card company informed me that they had not rejected any transaction from myself.The hotel then let my room to another customer telling me that 'it was my own fault'. Neither Venere or the Hotel de Saint Germain admitted liability and I had to rebook in another hotel costing me in excess of £200 more which, by the way, was with the same credit card without a problem. I can only assume the hotel had a booking of a full week and consequently cancelled my three night break.
- Official Description (provided by the hotel):
- Hotel de Saint-Germain is a newly renovated and redecorated charming thirty room hotel, located in the heart of PARIS, in the historical Saint-Germain des Pres area, close to church Saint-Germain, Musee d'Orsay, Le Louvre, Cathedral Notre-Dame... The manager and staff are at your entire disposal to make your stay pleasant and enjoyable. Our service is genuine, warm and friendly. ... more less
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- Also Known As:
- Hotel De Saint Germain
- De Saint Germain Hotel