I stayed in one of the Hi-Mac rooms during my stay of six nights and found the room to be fantastic. It was my first experience in a bedroom that felt structured and designed to cocoon its occupants. During my stay I was impacted by the lift being out of service as another reviewer has noted; in an unexpected and generous show of courtesy that my nightly rate was discounted nearly 30% for the lift inconvenience. This exceptional customer service was phenomenal and I look forward to returning someday.
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