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Timhotel Paris Gare Du Nord
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Reviews (382)
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All reviewsimmediate vicinityclose to the train stationperfect locationair conditioningcheckincdg
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107 - 112 of 382 reviews
Reviewed August 22, 2013

The hotel is opposite the Eurostar train station which is very convenient.
It stated as 3 stars hotel but actually 2 stars. We found 2 ladybirds and cockroaches in the bedroom.
The room is not properly clean, ran out of shower gel/shampoo,,tea bags and plastic cups.
The reception is very rude.

Room Tip: The hotel cleanliness should be improved.
  • Stayed: August 2013, traveled with friends
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1  Thank bgwendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction-KYGDN, Directeur général at Timhotel Paris Gare Du Nord, responded to this reviewResponded September 12, 2013
Google Translation

Madame / Monsieur,

Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.

Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.

Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée.

Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.

Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame / Monsieur, nos plus sincères salutations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013 via mobile

Not sure what the bad reviews are about as we thought the hotel was great and it at exceeded our expectations. It is a budget hotel, but if you need something close to gare du nord, this is perfect as it is across the road. The rooms were spacious and very clean, great bathroom and shower, tea and coffee making facilities, extra pillows and the staff were very friendly. The beds were on the small side (we had 2 singles) but this was fine. The hotel is on a very busy and noisy street but the windows must be double glazed as we could not hear a thing. All in all if you need a cheap place in this location I highly recommend

  • Stayed: August 2013
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1  Thank aussie2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

Needed to be close to the Gare du Nord and it is close . Reception is small untidy and not pleasant. The reception staff were very pleasant but the hotel itself is not great. Small stairs , small lift (1.5 person max) and very small room. Biggest decision was shall I put my bag on the floor and walk over the bed ? Door had gaps of 1/2 inch all round, air con was noisy and didn't work. View from dirty window was of the back of the next hotel?
The shower was poor and to be delicate you did not need to move far to do anything.
Did I mention the family of 6 staying in the next room ??
On a more positive note The bed was actually very comfortable and the reception staff were very helpful and the wifi actually worked well
Would I stay again , Probably not

Room Tip: Looking at the layout I don't see how there can be good rooms ?
  • Stayed: August 2013, traveled on business
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Thank rover75golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction-KYGDN, Directeur général at Timhotel Paris Gare Du Nord, responded to this reviewResponded September 12, 2013
Google Translation

Madame / Monsieur,

Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser.

Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation.

Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée.

Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés.

Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame / Monsieur, nos plus sincères salutations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

I needed a place to stay overnight between two legs of a journey. I chose the Kyriad - Gare du Nord because it sits just opposite the main entrance to the station. I expected a rather tired and well-worn hotel like others in which I have stayed in the area. Much to my surprise, I found a hotel that had been recently renewed with a room and that was fresh and clearly well cared for, Not only is the hotel most convenient for early morning departures to Roissy-CDG, buses to every part of Paris as well as the Metro and RER are immediately at hand. The breakfast room was pleasant, the service friendly and the buffet generous. I will make the Kyriad - Gare du Nord my hotel of choice even when NOT just "passing through" Paris.

Room Tip: I enjoyed my room which overlooked the station. Those giving onto the courtyard seemed rather dull.
  • Stayed: July 2013, traveled solo
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1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction-KYGDN, Directeur général at Timhotel Paris Gare Du Nord, responded to this reviewResponded August 2, 2013

Sir / Madam,

We appreciate very much your comments regarding your stay at Hotel Kyriad Paris Gare du Nord. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

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Reviewed July 29, 2013

Small room, tiny lift (the sort where you send your luggage up separately from yourself because you won't fit), but decent enough for the money. Our room wasn't available when we arrived (3pm); had to wait about 40 minutes. Not the end of the world but not much fun either after a long day of traveling. Location across the street from Gare Nord is wonderful if you're heading to Brussels, CDG Airport or Eurostar. Nice to be able to get up just half an hour before your train and be in good shape!

Would be nice if the hallways weren't filled with bags from the cleaning folk.

  • Stayed: July 2013, traveled with friends
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Thank Chain_Reaction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction-KYGDN, Directeur général at Timhotel Paris Gare Du Nord, responded to this reviewResponded August 2, 2013

Sir / Madam,

We gratefully acknowledge your comments and suggestions, as they allow us to improve our service and better satisfy our guests.

Thank you and we look forward to host you again in our hotel.

Sincerely yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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