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“Great value and very friendly”

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Hotel Saint Germain
Ranked #204 of 1,803 Hotels in Paris
Certificate of Excellence
Reviewed February 13, 2011

Great location in a lovely area. Two small niggles: no hot water on the Saturday night of our stay and the air conditioning isn't switched on until march making the room quite warm.

Otherwise a great value, great location, very clean boutique hotel. Would stay again

  • Stayed: February 2011
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1  Thank Ajduf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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663 - 669 of 888 reviews

Reviewed January 4, 2011

I'm embarrassed by the "Ugly American" reviews of this wonderful hotel and the comments that they made. We loved our time here. The staff was welcoming, helpful and patient with us. The room was small, but clean..we did not expect to have all the amenities that we have in U.S. hotels. The morning breakfasts were delicious and satisfying. The location was extremely nice. We were so happy to be in Paris (for the first, not last) time and would recomend this hotel to anyone..we will stay here again. You need to be flexible and leave the "attitiude" at home.
They were right about 1 thing..the bedroom pics on the virtual tour do not look like the bedrooms we 3 couples stayed in..the bedrooms are very basic and have double beds, but no one's in them much so "who cares?"
Merci!

  • Stayed: September 2010, traveled with friends
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1  Thank Kathleen4021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2010

This hotel is a great choice for value and location. Our rooms were small by American standards, but normal for a "three-star" Paris hotel. We had "standard" rooms; there are larger, better furnished ones (at higher prices). The location is perfect, at a reasonable price. The staff; especially "Jeff", the daytime concierge; was great. A very good value.

  • Stayed: November 2010, traveled as a couple
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1  Thank JamesMarkell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2010

Where to start?! Their website is WONDERFUL and sold me to pay €159 a night. Well, had I been shown the room we were given, I would not have paid €15 to stay there. It was awful, the worst hotel room I have ever had the misfortune to see never mind have to sleep in. The "large" bed was so small I thought there must be another one somewhere lurking. The ceiling was cracked and yellow and the walls were orange YES burnt orange (take a look at the rooms you see on the website). We had to go outside thru a courtyard and up a very narrow staircase to our room (3). Heating did not work. Room resembled a prison cell. Only 1 UK TV channel and the volume was so low on it you could not hear it. The FREE INTERNET you get with the deal did not work once while we were there (there was a laminated sheet telling people this at reception so I feel this is a common occurance). Then we come to FREE BREAKFAST. Well what can I say? If you are still feeling the need to book this hotel, book without breakfast and go to one of the many local cafes. The tables are not cleared, no glasses, no pastries left (at 9am) it was just dire. Get your cup of coffee and get out! We changed rooms (to 1) after the first night (we were shown 50 - would recommend against that too) which was maringally better. As in it had wallpaper and looked bright but to be honest the damage had been done thinking it was acceptable to put anyone in room 3. To try and find some positives - the reception staff were attentive and the location is wonderful. Loads of fab shops on the street.

  • Stayed: October 2010, traveled as a couple
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4  Thank vmarr5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSG2, Directeur général at Hotel Saint Germain, responded to this reviewResponded November 12, 2010

Dear Madam,

First of all, we would like to thank you for your kind interest in our hotel.
We noticed all the comments you made about our hotel and are deeply sorry to find out that your stay here did not meet with your expectations.

As we are currently undertaking a complete renovation of all the rooms, you can make sure that your opinion will be taken into consideration in that process.
Regarding your comment about the bed, we would like to inform you that the Bedding has been changed a few months ago.

It seems that you unfortunately arrived into the breakfast room just before refill but I can assure you that our clients do appreciate the pastries, the cereals, tea, and coffee that we offer since most them choose to take their breakfast in the hotel or their room (on demand).
We truly hope to welcome you in the future in order to show that we do believe in constant improvement.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2010

I have stayed three nights in this charming little hotel in the 7th arrondisement. I have found the staff very friendly and enjoyed the pleasant atmosphere. The breakfast buffet was very generous. The only negative thing for me was the furniture being a little old; however, the rooms were very clean. The location was beyond convenient being walking distance from Musee D'Orsay, the Louvre and Place de la Concorde. I have enjoyed window shopping on the little streets around the hotel. I also rented a car, and I found a parking lot very close to the hotel, Sevre-Babylone. I highly recommend Hotel St. Germain to my friends and would go back there anytime.

  • Stayed: June 2010
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Thank dodud01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2010

The rooms are very small, particularly the shower room and toilet. The 'breakfast area' is simply reception with placemats etc, and although most of the staff were very helpful and friendly we found one particular receptionist very rude.

Breakfast is simple but good. They have croissants, pain au chocolat, baguettes, a couple of cereals with two juices and tea/coffee.

Our room and my sister's room were both very smoky smelling. When we asked the receptionist if we could move rooms she simply proclaimed that we had not specifically requested a non-smoking room and so could not change. There is no option to select non-smoking when booking however, and I suspect that being in Paris smoking is freely accepted in the hotel so do make sure to contact the hotel in advance and request a non-smoking room if you do not smoke.

We also only had one plug socket in our two person room which made charging phones and cameras at the same time a nightmare. The TV worked but there were only two English channels, one of which had volume problems in all rooms (the TV volume was limited so we could do nothing about it).

There is free WIFI, but this only worked if you were sitting in reception.

When we visited it was 33 degrees during the day and we returned each day to find that the maid had switched the air conditioning off so the room was baking hot. The maid also failed to leave us towels and when we asked for some in reception, were given hand towels to shower with.

It was unfortunate that roadworks were going on outside during or stay but that was not the hotel's fault. I have, however, stayed in much nicer hotels in Paris for the amount we paid and probably wouldn't return there despite the good location.

  • Stayed: July 2010, traveled as a couple
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Thank HannahCrisp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2010

We choose the Hotel Saint Germain to be near by but not in the thick of things in Paris, it had easy access to the sights, good local shopping - in a nice neighborhood. Old world charm was mixed with modern conveniences and contemporary art; what made our stay great however was the exceptional service provided by the staff. Nice complimentary breakfast too!

  • Stayed: April 2010, traveled as a couple
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Thank WhitehorseYukonJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Saint Germain

Address: 88 rue du Bac, 75007 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Tour Eiffel / Invalides
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #204 of 1,803 Hotels in Paris
Price Range: $152 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Saint Germain 3*
Number of rooms: 29
Official Description (provided by the hotel):
Hotel Saint-Germain is a property of charm and character. Upscale comfort and customised hospitality, right in the heart of Paris. Our 17th-century private mansion has not lost its early ambiance of a wealthy, middle-class residence. You will feel at home at this boutique hotel – a delightful, secluded mansion, offering a warm welcome. Enjoy our reception rooms with their exposed beams, settle down into our plump armchairs and enjoy a book from the library or relax in one of our enchantingly elegant guestrooms. Here is a place where you can take time to enjoy life and feel at home. You will be surprised and delighted! All our rooms, whether Classic or Superior and including our Junior Suite, are meticulously appointed – just relax and let yourself be cosseted. Enjoy the personalised service of an inimitable three-star hotel – guaranteed to exceed your every expectation. The hotel is located in the heart of Saint-Germain-des-Prés, right next to the secret world of Rue du Bac, the heady ambiance of the Latin and Saint-Michel quarters, not to mention a host of museums, art galleries and boutiques. Reserve your stay! ... more   less 
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