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“Oh dear!”

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Eurostars Panorama Hotel
Ranked #961 of 1,800 Hotels in Paris
High Wycombe
Level 5 Contributor
87 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Oh dear!”
Reviewed May 7, 2013

We stayed here for 4 nights during May 2013. In many ways the hotel location is very good being a 10 minute walk from Gare du Nord (handy for Eurostar trains), 2 minutes walk from Poisonniere Metro station and 5 minutes walk from a wide selection of restaurants and bars. It's also within 15-20 minutes walking distance of Galeries LaFayette and the Opera if you are feeling energetic. Situated on a quiet side street there's also little disturbance from outside noises. The immediate area is not one of Paris's nicest but equally we never felt unsafe at any time.

The rooms themselves leave a little to be desired. On the plus side they are clean, have a good sized safe which comfortably fits a Tablet, provide a decent hairdryer in the bathroom and a semi-decent shower (when hot water's available). Also on the plus side there were plenty of hangers and free wi-fi within the room (something that a lot of more expensive hotels could learn from). On the down side (as you may have guessed already) there was an issue with the water heating system during our stay meaning there was no hot water at all in the hotel for 24-36 hours which was not much fun after a day walking around in the warm spring sunshine!! When we tried to ask for some form of redress on checking out the receptionist claimed he spoke no English and couldn't help (which was out of keeping with the general level of service we experienced at reception). Now call me old fashioned but when I pay good money to stay in a city centre hotel in a developed country I expect to get hot water in my room and I would expect some compensation if that was not the case. Continuing along the down side the room we were allocated on our first night was tiny (room 207) and could barely fit a small double bed let alone the additional furniture which had to be stumbled around on the way to the bathroom. Ah yes, and of course, the bathroom which had no door on it at all (huh?!) and wasn't large enough to swing a kitten in let alone a cat. Reception offered to move us after the first night which, of course, was an offer we took them up on. The new room (room 102) was slightly less small with a decent sized bed and the now infamous sliding glass bathroom door which may as well not have been there for all the use it was. Again, the bathroom was so small it felt like a converted broom cupboard (the sink also had no plug which was a pain when shaving). The TV in the room just got in the way (the TV stand was nailed to the floor so there was no way of moving it to a slightly less inconvenient location) and the only English language channel was BBC World News.

In terms of food we only had breakfast in the hotel on the first morning when it was offered to us at half price - 5 Euros per person instead of 10. Even at 5 Euros it was poor value for money with cheap ingredients and the minimum of variety. The single waitress on duty was surly when responding silently to requests and looked like she'd rather be anywhere else other than there. Reception staff on the other hand were generally very helpful and friendly (not withstanding the checkout guy mentioned above).

My first tip if you're going to stay in this area of Paris is to try the Malaysian restaurant called Legenda about 2 minutes walk away from the hotel which is small, friendly and above all tasty (although fairly toned down on the spice levels). My second tip would be not to stay at the Eurostars Panorama Hotel (Panorama of what? The side street?!). Take your money elsewhere.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HighWycombeTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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451 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
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Singapore
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 14, 2013

What we liked about it.

(1) 2 mins walk from Poisonniere Metro and less than 10 minutes walk from Gare du Nord [We walked from hotel to Gare du Nord with our trolley bags!]
(2) Good chinese eatery (Traiteur Asiatique at 78 Rue Lafayette) less than 10 mins walk away
(3) buffet breakfast with good spread (scrambled eggs, sausages, ham, cheese, fruits, coffee, juice, cereal, milk, yoghurt, croissants, toast etc) served EARLY from 7 AM onwards, so you could start your day early. SOme of the Paris attractions are open as early as 8 or 830 AM and are free (e.g. Sacre Coeur, Notredame)
(4) Friendly & helpful staff with 24-hour concierge

What could be improved upon:
(1) Sliding bathroom door doesn't close properly > frosted glass pane slides open and is slightly ajar, not convenient for private business > all they need to do is fix that and it'd be okay. We actually squeezed a face towel into the gap between the door panel & the bathroom entrance to keep it from sliding open.
(2) Hotel room doesn't come with electric jug for boiling water, no complimentary coffee / tea. These minor points could easily be fixed and would be a small cost to the hotel, they should really look into this.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MsTIny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lincolnshire, UK
Level 6 Contributor
103 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed March 30, 2013

We stayed here April 2012. Just as the mini heat wave started! Great position if you arrive by Eurostar
We had a deal with bed and breakfast. Nicely designed Rooms. Quiet. Kept bags in luggage room after check out .
Easy to walk everywhere and metro and buses close by.
Staff very friendly and helped us with directions etc
Very clean.
We were very satisfied

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lincolnshirelass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
3 hotel reviews
Reviewed March 23, 2013

We just got back from this hotel in march 13.i have chosen this hotel based on location ..and it came out very right !

Very helpfull people @ reception ( let me name her; lovely Bibiana) who always there for us.

Room were ok according to Paris standards..creative bathroom door which was there to manage space limitations. .

I will get back again and recommend it to my friends. .

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kahatmayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
254 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed March 15, 2013

We were impressed by the Eurostars Panorama Hotel. We stayed in room 601 on the top floor. The room was small but well designed and for Paris a good size. It was warm in the room, helped along by an extra heater, we were there when it snowed constantly for over a day. The breakfast was simple but nice. Good cut fruit particularly the pineapple and nice pastries. The free toiletries were basic and not at all special. Overall a good choice if you are coming on the eurostar, it is an easy walk from there but make sure you are aware this isn't the best of areas. I'd highly recommend eating at Chez Michel and L'Office which are both near this hotel. The hotel is very close to the metro and a supermarket.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tavia14999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 17, 2013

Very very Clean, great great location, and truly wonderful service .... what else can you ask for. Just 2 mins walk from the metro. Halal food and delicious pasta shop next door is a bonus. Small rooms but smartly designed so you are comfortable and do not feel it. Overall great experience.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angst_Lov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHILE
Level 4 Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 9, 2013

I stayed at this hotel for 3 nights in January, It is great located according to my needings.
Service is excellent, staff at front desk is so helpful and kind.
The rate included breakfast, which was not bad. Be sure you get the rate deal with breakfast included, otherwise you will be paying $11 euros per person

Rooms are so small but cozy and clean.

I really enjoyed my stay in my first time in Paris.

Thanks to all the staff for making my stay a pleased one. I am sure I will be back.

Room Tip: Any room is good, the area is so quiet even thought it is in downtown Paris. Rooms are so small bu...
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SARAChile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eurostars Panorama Hotel

Property: Eurostars Panorama Hotel
Address: 9 rue des Messageries, 75010 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #961 of 1,800 Hotels in Paris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eurostars Panorama Hotel 3*
Number of rooms: 43
Official Description (provided by the hotel):
The Eurostars Panorama Hotel 3* has 43 rooms. Each one of the rooms at the Eurostars Panorama holds a surprise: a large vinyl decoration on the bed headrest, with the silhouette of some symbol of Paris and a fragment of the words of some well-known French song with Parisian references. You could have a Georges Moustaki room, or one called Yves Montand, Georges Brassens, Charles Trenet, Edith Piaf, Jacques Brel, Charles Aznavour or so many others who have make us dance and fall in love to the sound of their voices. ... more   less 
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Also Known As:
Panorama Hotel Paris

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