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clalbornoz
Glasgow, United Kingdom

Fantastic

5.0 of 5 bubblesReviewed Aug 6, 2019via mobile
Nice hotel, just you got what you paid for, but all basic was there, clean and tidy, good service and a good restaurant. I will come back. One woman from Venezuela was so kind to help my mum who doesn’t speak french.
Date of stay: July 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CampanileLaVillette, Responsable de qualité at Campanile Paris 19 - La Villette, responded to this review
Responded May 15, 2020
Dear Customer,

We sincerely want to thank you for taking the time to share your opinion on our Campanile Paris La Villette hotel. It is a pleasure that you appreciated the cleanliness of our rooms and the quality of our services in general. Thank you for highlighting the quality of our welcome and the additional information from a member of our team. We are a dedicated team whose objective is the satisfaction of our customers!

We will be delighted to welcome you again when you next come to Paris with our best smile!

Best regards,

Cher Client,

Nous tenons sincèrement à vous remercier d'avoir pris le temps de partager votre avis sur notre hôtel Campanile Paris La Villette. C'est un plaisir que vous ayez apprécié la propreté de nos chambres et la qualité de nos services en général. Merci d'avoir mis en valeur la qualité de notre accueil et les renseignements complémentaires de la part d'un membre de notre équipe. Nous sommes une équipe dévouée dont l'objectif est la satisfaction de nos clients !

Nous serons ravis de vous accueillir à nouveau lors de votre prochaine venue à Paris avec notre meilleur sourire !

Meilleurs salutations,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 28, 2019

Chose hotel as close to metro for ease of commute into Paris centre, which worked very well. Clean hotel but staff in reception / Bar whisky very polite and helpful always seemed too busy had to wait to be served. The add ins increase overall cost more than expected. Safe, extra, breakfast expensive for what I was, car parking €20 per day. Limited choice of Restaurants in area and food in hotel was ok for a B&B hotel. So eat in Paris before returning back to hotel. Would still use again if in Paris

Date of stay: July 2019
Trip type: Traveled with family
1  Thank raylindagrundy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CampanileLaVillette, Responsable de qualité at Campanile Paris 19 - La Villette, responded to this reviewResponded May 16, 2020

Dear Customer,

Thank you for taking the time to share your opinion on our Campanile Paris La Villette hotel. It is a pleasure that you appreciated our location and the cleanliness of our hotel. Regarding your comment on the quality of our restaurant and reception service, we sincerely apologize for the inconvenience. You tell us about your dissatisfaction with the quality and variety of our all-you-can-eat breakfast buffet. We are sorry that you did not appreciate it, know however that we have just set up a new version of breakfast with the addition in particular of more varieties of cheeses and cold meats, a juicer to make fresh juices , a machine for baking fresh eggs and a wider variety of breads.


We hope to be able to convince you the most in your next stay with us in order to deserve an even better appreciation from you.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2019

We first got a room with an extremely noisy AC and had to wait a long time for a different room, the rooms are extremely small and the area is not very safe (lots of homeless people sleeping on the street and a very strong marijuana smell in front of the hotel)
I am an orthodox jew and have never had any issue with hundreds of hotels around the world for opening my door during the Sabbath except in this hotel.
The lady was very unpleasant and did not want to send someone to open my door (there were many staff members available)

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank mordez83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CampanileLaVillette, Responsable relations clients at Campanile Paris 19 - La Villette, responded to this reviewResponded July 26, 2019

Dear Mordez83,
Thank you for taking the time of posting a review about our hotel.
We are deeply sorry about the inconvenient you had during Sabbath. Offering a warm welcome is one of our duties. However, our hotel doesn't offering room services.
We are deeply sorry you did not appreciate our hotel location. We are located in a residential area and we can find some homeless people, as in every other place in Paris. Nevertheless, the 19th district is not a dangerous area.
We are looking forward to welcoming you back.
Best regards,
Charles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2019 via mobile

In a less than touristy part of Paris (not a bad thing) I stumbled across this great hotel.

A modern building, it boasted a super clean and comfortable room. The staff could not have been more helpful.

Breakfast was fresh and delicious.

A great little find and perfect if you’re in Paris on business for a couple of days.

Merci Campanile!

Date of stay: July 2019
Trip type: Traveled on business
1  Thank simona607
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CampanileLaVillette, Responsable relations clients at Campanile Paris 19 - La Villette, responded to this reviewResponded July 12, 2019

Dear Simona,
Thank you for choosing our hotel and for sharing your experience. We are glad you had a great stay with us.
It's a pleasure you appreciated our helpful staff and our recommendations.
We are glad you appreciated the quality of our breakfast buffet.
We hope you will choose our Campanile back in Paris.
Best regards,
Charles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2019 via mobile

Friends and I stayed here two nights for a weekend in Paris. This hotel fulfilled all our requirements: clean room/bathroom, comfortable bed (although one of my friends didn’t like her pillow), quiet, good location, easy to find-book-check-in & -out, etc.
We skipped the breakfast and ate at one of the local cafes.
I highly recommend this place (for a 3-star hotel).

Date of stay: June 2019
Trip type: Traveled with friends
2  Thank 890debs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CampanileLaVillette, Responsable relations clients at Campanile Paris 19 - La Villette, responded to this reviewResponded July 12, 2019

Dear guest,
Thank you for choosing our hotel and for sharing your experience. We are glad you had a great stay with us.
We are glad you appreciated our friendly staff. We like to meet kind people as you.
We are glad you appreciated our hotel services. At Campanile, your comfort is our priority.
Next time, try our nice breakfast. Our breakfast buffet includes hot and cold drinks, cereals, fruits, bakery, crêpes, sausages and boiled eggs, among others. It's served from 6:30 to 10:00 for only 10€90.
Thank you for your well appreciated recommendation.
See you very soon,
Best regards,
Charles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2019

Stayed for one night and had a nice clean (small but functional) room. Comfortable bed and no noise.

The only potential issue would be lack of AC as I imagine that the room will be quite hot in the summer. The was some of fan though it didn’t seem to cool the room.

Decent selection for breakfast although plenty of places to eat nearby.

Date of stay: June 2019
Trip type: Traveled on business
1  Thank davidcS189KS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CampanileLaVillette, Responsable de qualité at Campanile Paris 19 - La Villette, responded to this reviewResponded May 16, 2020

Dear Customer,

Thank you for taking the time to share your opinion on our Campanile Paris La Villette hotel. It is a pleasure that you have enjoyed the calm and the soundproofing of our rooms and the surroundings of the hotel. Thank you for highlighting the quality and variety of our breakfast buffet, we are delighted that you enjoyed our service. Regarding your comment on air conditioning, our hotel has a system dedicated to this function during the summer.


We hope to welcome you on your next visit to Paris with our best smile.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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