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“Not recomended”

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Ibis Paris Ornano Montmartre North 18th
Ranked #1,006 of 1,801 Hotels in Paris
GreenLeadersBronze level
Hyderabad, India
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not recomended”
Reviewed November 14, 2012

We stay at IBIS all around the world frequently but never had an experience this bad. We chose the hotel in Paris considering its proximity to the metro station.That is the only positive that the hotel has.

The room size is extremely small and you can just about manage. But what was horrifying was that one evening on returning to the hotel, the room door didnt open. We took help of the staff, who gave us a look as if we do not know how to use the swipe card. The hotel staff was also unable to resolve the problem and gave us another room saying the door can be opened only next day when the engineer comes.No other assistance was provided and we had to move to another room while all our stuff including our medicines lay in the locked room.There was no apology or service recovery from the hotel side.
Breakfast was also very poor and most of the days during our trip was over much before 10am and would not be replenished. My husband and i were shocked at the service levels and would never stay here again.

  • Stayed November 2012, traveled as a couple
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Helpful?
5 Thank Travah0lic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen L, Directrice at Ibis Paris Ornano Montmartre North 18th, responded to this review, November 21, 2012
Dear,

Thank you for your comment.

We are really sorry that the service did not meet your expectation. Be sure that's not our vision of a quality service.

We do everything to improve the quality of our hotel.

We hope to welcome you again in our hotel.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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715 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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Wales
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 12, 2012 via mobile

Having reviewed this hotel before I wasn't going to write about them again. However I think special mention of the current staff is deserved.

Incredibly helpful and welcoming they made my stay very pleasant indeed.

For those not familiar with the hotel, it's away from the main touristy areas. But with the metro being less than a minute away, the city centre is within easy reach.

It's clean, quiet and comfortable. Exactly what you'd expect from that particular Ibis range.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ceiberman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen L, Directrice at Ibis Paris Ornano Montmartre North 18th, responded to this review, November 21, 2012
Dear,

Thank you for your kind comments.

We hope to welcome you again in our hotel.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 1, 2012

When I was checked in to room toilet flush was broken.Went back to reception got another room key.Second room's heater was not working informed to reception next day not done till I leave the hotel.All night reception staff were rude and helpless.I want to write more but I dont wont to worst my tme.
Good Room and Good Location

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Anjelo2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen L, Directrice at Ibis Paris Ornano Montmartre North 18th, responded to this review, November 27, 2012
Dear Sir,

We apologize for the inconvenience caused during your stay.

Please, be sure that is not our vision of a quality service.

We hope to welcome you again in our hôtel Ibis Ornano Montmartre Nord so that you can see all the improvements that we done.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metz, France
Level 6 Contributor
552 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 334 helpful votes
Reviewed September 4, 2012

As other reviewers have already mentioned, one of the selling points of this hotel is its close proximity to the metro station (in fact, since it is the terminus of Line 4, there is the bonus of being able to fall asleep on the train after a long day of sightseeing and not worry about missing your stop!) It is walking distance to the Basilique Sacre Coeur Montmartre, although it is an uphill walk. Plenty of dining options in the area, and even a laundromat across the street.

I had arrived 4 hours before check in time, requesting for bag storage while I met my friend at the airport, and was offered the option for an early check-in. I found that to be very good service on the part of the check-in staff member. Her colleagues who took the desk subsequently, however, were a little less friendly and useful. When we asked one for information at which stop to disembark of for the Eiffel Tower, he said "it's written in your map" when in fact, it was not. In the end he took a good few minutes to find that information for us, which we found rather discouraging.

The room was a little on the small side, but sufficient for two. Kept clean and remarkably tidy by the housekeeping staff, we have no complains. Note however, we could not find an ironing board, so if you need clean, crisp clothes for a business meeting, consider this point. The bathroom door also did not have a lock, which we found to be a peculiar ibis hotel trait. Everything else was in good working condition.

For what we paid, it was good value for money.

Room Tip: No traffic noise on level 5.
See more room tips
  • Stayed August 2012, traveled with friends
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Helpful?
Thank FordPrefectII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Constanta, Constanta, Romania
1 review
Reviewed September 2, 2012

Very close to metro line 4, staff ok, we understand well in English, a good location and cheap if you want to visit Paris. Rooms are not all the same size, we were lucky. We stayed 4 nights, and reasons that I entered the room to sleep. Breakfast was dull, but that we expect.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan_D_1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Paris Ornano Montmartre North 18th

Property: Ibis Paris Ornano Montmartre North 18th
Address: 70 B boulevard Ornano | 18th Arr., 75018 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#47 Green Hotel in Paris
#63 Best Value Hotel in Paris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Paris Ornano Montmartre North 18th 3*
Number of rooms: 86
Official Description (provided by the hotel):
The Ibis Ornano Montmartre Nord is located in the north of Paris, 2 minutes walk from the last station on metro line 4, 10 minutes from the St Ouen flea market, 15 minutes from the Butte Montmartre and 15 km from CDG Airport. The hotel offers 86 rooms with air cooling and WiFi, including 3 rooms for guests with limited mobility, and also features a bar, 24 hour snack service and an internal courtyard. Public outdoor pay car park nearby. ... more   less 
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Also Known As:
Ibis Ornano Montmartre Nord Hotel Paris
Ibis Hotel Paris
Accor Ornano Montmartre Nord

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