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“"omg you need to see to believe"”
Review of Hotel de Banville

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Hotel de Banville
Ranked #219 of 1,802 Hotels in Paris
Certificate of Excellence
inverness
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“"omg you need to see to believe"”
Reviewed March 16, 2010

we stayed at this hotel from friday 12th march until monday 15th march for our 25th wedding anniversary and we cannot find one single fault other than we had to leave and return home!!! . there was a slight mix up at the airport and we were late arriving we had booked the shuttle service on offer but when we arrived we were met by members of staff and our bags were taken for us to our room then we were told because of mix up we were being upgraded to the room amelie!!!!!!!!!!!!! words cannot describe the room but i will try : soft lighting, tastefully decorated in white and siver/grey, under floor heating and a most luxurious bath and bath room . in the bathroom there was french windows which you could open and have a most wonderful view ,as you relaxed in the glorious bath tub.in the bedroom the french windows opened to reveal a balcony complete with a table and two chairs overlooking the eiffel tower absolutley unique! !the ceiling above the bed had about 12 round mirrors and this was also the case in the ceiling above the bath!!!in the morning we ordered the breakfast yes at 20 euros expensive but my goodness to sit out on that balcony eating it just wonderful (no extra charge ) and it was lovley and filling.
we found the staff all to be helpful friendly and personable they all spoke good english too and wanted to make your stay special and special it was!!!!!!!!!!!!
i have read many reviews moaning about the lift but we found it to be like the rest of the hotel charming !yes it was small reminded us of a tardis but it had a lovely ding dong when you reached your destination.
nearby their was plenty shops bistros and cafes, the arc de truimph about 20 min walk the metro was nearby although we never used it as we had tickets for the hop on hop off bus .we really could not rate this hotel highly enough.

  • Stayed March 2010, traveled as a couple
    • Value
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Helpful?
1 Thank shazzyinverness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Banville, Responsable commercial at Hotel de Banville, responded to this review, May 9, 2010
Congratulations again for your 25th wedding anniversary ! It's really a pleasure to see your comments, specially because it was an important event for you and we are happy that you enjoy your stay in our hotel, and also that you appreciate the wonderful staff we have !
If you want to come again don't wait the 26th wedding anniversary, just come for vacation it will be a pleasure to welcome you again ! Géraldine BOUCHET Resposnable Commerciale.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (88)
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Portsmouth
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 16, 2010

We stayed in a "classic" room on the 5th floor ....obviously the cheapest option available within the hotel, but at 150 Euros a night for room only, thats not cheap !! Upgrades were on offer but at an additional 50 Euros per night for the superior (without a view) and extortinate amounts if you wanted the view or a higher class suite.

The room was basic, small and smelt badly of old tobacco and smoke. As mentioned by other reviewers, there were stains on the bedspreads and the walls were generally dirty and required urgent painting. In addition, (a British thing) but there were no coffee / tea making facilities ...but a pricey mini bar was available as an alternative if you required a drink. Sadly, the room did not reflect the quality of the rest of the hotel which generally was exceptionally clean and well laid out. Have since noted comments by the manager about rooms being decorated in December ...but can advise that this has clearly not happened.

The bedroom window looked out into a courtyard and was surrounded by other similar high rise appartments. The bathroom was very acceptable although dark with average lighting.

On a plus side for the hotel, I must mention the free glass of Champagne provided by the hotel management ( thank you Emmanuel) in celebration of our wedding anniversary ...and recovery from a nightmare Eurostar journey due to the snow. It was most appreciated and we enjoyed the drink curled up against the lovely fire !

I cannot agree about the negative attitude of the staff as mentioned in other posts as we found them all to be very accomodating and helpful throughout our stay.

The Metro is within walking distance, but you are still some 20 mins + from the main attractions and not on a direct line. However, I must say the transportation systems were excellent value for getting around. There are several cafe / bistro's in the area for breakfast and have to agree with other travellers that the 20 Euros charged by the hotel was excessively high.

The hotel is certainly not 4 Star and would recommend anyone looking for accomodation to stay nearer the centre of town where I am sure you will find a better quality hotel for the same amount of money.

.....and before the manager puts his comments on the site ...there were no FREE upgrades available if you were unhappy with the room !!

Enjoy Paris ...it's fantastic and a wonderfully romantic city ...even though we froze !!

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Wiser7948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Banville, Manager at Hotel de Banville, responded to this review, March 10, 2010
Dear Guest,
I understand that you're not satisfied with your stay in our hotel, and I am really sad to read the comments you’ve done after your stay.
I have done the renovation of all the hotel in 2005, and from this date, each year we totally renove between 3 and 5 rooms.
This year we have done the renovation of 4 classics rooms, and Amélie’s suite, and Marie’s Appartment, which offer both a view on the Arc de Triomphe and the Eiffel tower.
Emmanuelle , our front office manager, offered you 2 complimentary glasses of Champagne for your celebration of your wedding anniversary, and suggested you to upgrade your room with a supplement of 50€ : the price of a superior room with a beautiful view on all Paris is 450 € , and you paid only 150 € which is a special last minute rate. We hope that we will have a chance to change your opinion, feel free to contact me directly, and I will take care myself on your next stay.
I apologized for all the inconvenient you had, I wish you will come back one day…
Marianne MOREAU
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Canberra
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 6, 2010

I can only endorse the many positive reviews of the property. While, when we stayed at the hotel, the elevator was being refurbished, the staff were most helpful in taking care of our luggage. Also, we received a room upgrade. The superior room was stylish and beautful, breakfast was great. and the staff were always ready to answer and assist us with any questions we had.

  • Stayed December 2009, traveled as a couple
    • Value
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Helpful?
1 Thank Tripper1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 14, 2010

My sister and I spent a few nights here for a little getaway. It was a great value at $200/nt for the quality of hotel that you get. The location was alright. You could walk if it's a nice day or there's a train station not far away. The staff was average. They were a bit terrible at giving restaurant recommendations and returning our calls, but come prepared and you'll be fine. We were able to get taxis called on time, which was important. The rooms were nice. I think they are all different, but ours was quite cozy and had a view over the inner courtyard.

  • Stayed November 2009, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank StrappySandals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 29, 2009

OK - two complaints first - sometimes the response to emails comes slowly and make sure when they tell you where the driver will pick you up from the airport, they are SPECIFIC! Other than that, I loved, loved, loved this hotel - small rooms, but it is Paris - the staff is lovely, you wake to the smell of croissants and if you get Amelie - the view of the Eiffel Tower from your window. The metro and bus is right around the corner - so easy and safe to use. But, the Eiffel Tower and Arc de Triomphe - we put our pillows at the foot of our bed so we could see it last thing at night and first thing in the a.m. We had a gorgeous claw footed tub, very comfortable bed, a great little balcony and they send us a great bottle of champagne because we were celebrating our 20th wedding anniversary. What a city, what a hotel - we will be back - perhaps we will stay in Sophie? Oh, yeah, my best advice for travelers to Paris? Forget fashion - wear the most comfortable (yet stylish) shoes you own! Also, splurge and reserve a table (3 months in advance) at Jules Verne at the Eiffel Tower - incredible!!

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LaurieMassachusetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Banville, Hotel Manager at Hotel de Banville, responded to this review, November 4, 2009
Dear Sir, Dear Madam,

Many thanks for taking time to write your review.
I'm very sorry for what happened with the driver and the slow answer at your e-mails.
Be sure that we will take your comment in consideration.
I'm glad to read that you enjoy your stay at the Hotel de Banville.
Hope to welcome you again…

Best regards,

Olivier BENA
Hotel Manager
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London, United Kingdom
Level Contributor
121 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed September 28, 2009

After booking this hotel after lots of research online, this hotel seemed to be perfect for our budget and requirements. It also had good reviews.

However, after arriving at the hotel will we meat by a surely and obviously uninterested receptionist, who seemed most annoyed that we interrupted her phone call . We checked in and were allocated room 41. After shoehorning ourselves (we are slim by the way) into the smallest lift in the world, we arrived on the 4th floor, immediately l turned right and to our dismay found that out room was right next to the offending lift. To be fair, there was no lift noise. There was however the most annoying, loud, vibrating hum that we never found the source of in the room. It seemed as if the outer wall was vibrating.

The room was unbelievably shabby with stains on the carpets and on the walls and smelt of cigarettes. As for the (lack of) paint on the window sills and no double glazing and even the windows didn't close properly. Even the air con was broken. After complaining to the uninterested receptionist, she told us that there was nothing to be done until the morning when we could change rooms. The bathroom though was good however.
This was not the start of our romantic birthday weekend celebrations that we had envisioned and not up to standards for a so called 4 star hotel.
Breakfast was nice and of the continental variety, but was a bit strange having it in the lobby, as people were coming in and out and also checking in and out as well.
Once we changed rooms though, it was good and our room was a vast improvement thankfully and our weekend break could start.
It felt that we were put into that room as we booked online on travel supermarket and most people would maybe put up with it. But as we spend nearly 300 nights a year in hotels, we know what to expect and how to be treated. at 310 euro a night, you expect a hell of a lot more.
As for location and charm, all good. Close to the tube and all amenities.
We would recommend this place but don't accept sub standard rooms. You deserve more and they need to bring room 41 (and any other ones in a similar state) to the same standards as all the other rooms. This isn't a cheap hotel and all the rooms should reflect this.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Fanoir_Adams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Banville, Hotel Manager at Hotel de Banville, responded to this review, October 22, 2009
Dear Sir, Dear Madam,

Thank you for taking time to write your comment.
First of all, I'm very sorry for the inconvenient encountered during your stay.
I'm very surprised to read that you felt that the receptionist was uninterested. All the staff work here for a long time and it's the first time I read that. The others comments can attest this. The hotel de Banville is famous for its decoration and for the professionalism of the staff.

Concerning the room 41, it is right that this room has an old decoration. We will redecorate this room in December. But English people particularly like this room because it is a large one
I 'm glad to see that you enjoy the end of your stay. As you certainly know, all our rooms are different and I hope you will come again to discover others.

I hope you will come again, and we will do our best to make you feel better and keep a good "souvenir".

A bientôt,

Best regards,

Olivier Béna
Hotel Manager
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Cyprus
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 9, 2009

I was told that hotels in Paris are generally average. De Banville was excellent in every respect! The receptionists were very friendly and all of them could speak English fluently. The other staff were polite and discreet. The room was very stylish and elegant (see photos although rooms differ from one another), nice bed, good TV set and powerful air conditioning (which is quite useful in the summer). Once you find your way to Arc de Triomph from then on it will take a 15 min to walk there but it's somewhat a pleasant experience as you walk pass nice restaurants, some shops and a small park. The underground station is a 30 seconds walk from the hotel and there are some bistros around as well as a McDonalds for those you care for fast food.
We has breakfast included in our stay and I recommend that you do as well. The breakfast was very good (eggs, ham, croissant, other pastry, nutella chocolate, womens' yogurts, cereals, tin fruit. orange juice, coffee). The price is cheaper compared to nearby bistros for the quality and quantity of food.
This hotel is suitable for couples but I also saw families with children (babies and teens).
When I visit Paris de Banville will certainly be my choice (and I am already looking forward to it)!

  • Stayed July 2009, traveled as a couple
    • Value
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Helpful?
Thank DonMelchor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de Banville

Property: Hotel de Banville
Address: 166 boulevard Berthier, 75017 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#116 Romantic Hotel in Paris
#122 Business Hotel in Paris
#154 Luxury Hotel in Paris
#343 Family Hotel in Paris
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel de Banville 4*
Number of rooms: 38
Official Description (provided by the hotel):
Friend of Rimbaud, Verlaine, Baudelaire, Hugo Theodore de Banville, the Poet, gave his name to one of the most romantic hotel of the capital. Built in 1927 in the purest Art-Deco style by the architect Jere´me Bellat, it was acquired in 1967 by Marianne Moreau’s family, current owner and manager of the hotel. Since then, three generations have succeeded one another, transmitting with passion their love for beauty, genuineness and hospitality. Marianne, with the help of her husband, the architect Laurent Moreau, designed everything new in the building, opening a new chapter in the Banville Hotel's history. ... more   less 
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Also Known As:
De Banville Hotel
De Banville Paris

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