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“Nicely Decorated Hotel in Paris”

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Mercure Paris Tour Eiffel Pont Mirabeau
Ranked #564 of 1,796 Hotels in Paris
Certificate of Excellence
Calgary, Canada
1 review
“Nicely Decorated Hotel in Paris”
5 of 5 bubbles Reviewed June 22, 2013

It was the first time in Paris and we did not know what hotel we should have booked. We reviewed Tripadvisor's feedbacks and we decided to book with this hotel for 2 nights. It was beyond my expectation for 4 star hotel in Paris. It is nicely decorated from the reception area all the way to your room. The room is relatively roomy. The mattress, bed sheets, and pillows are second to none (first class in its category). Staff is very friendly and helpful. Everything is clean and well looked after. Definitely we would like to recommend this hotel for our family and friends. We will stay there when we visit Paris again.

Karen & Tien

Room Tip: There are choices for restaurants and coffee shops around.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryline D, Directeur at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review, July 11, 2013
Dear Karen and Tien,

Thank you very much for staying at Mercure Plaza Pont Mirabeau and for leaving your wonderful comments on Tripadvisor !
We are thrilled that you enjoyed our services and the area.
We trully hope to see you back for your second trip to Paris !

Best regards

Maryline DUFAY
Directeur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

696 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Level Contributor
137 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed June 10, 2013 via mobile

Just moved on from a 4 night stay and it was everything we needed for our trip to Paris. Spotlessly clean, very fresh. The bed was really big and comfortable. Your 1 min away from the metro and 2 mins away from the RER C line. You have a pharmacy a few doors down and a supermarket just opposite. Even for those home comforts you have both a Starbucks & McDonalds 5 mins down the road. Reception were very helpful and appear to speak fluent english. We had a pretty hectic few days in Paris & therefore did not spend a lot of time in their but it really is ideal for everything we wanted. Its also right next to the river which means you can walk along it for 15 mins to the Eiffel Tower. Top tip - ask ahead to avoid a ground floor room. The metro ends late and begins early and it can feel like a mini earthquake! Lastly, coffee cups with packs off coffee but no hot water? Couldn't figure it out. As we dont drink it, still worth the 5 star review on the whole. I would very highly recommend this hotel for a trip to Paris!

Stayed June 2013, traveled as a couple
Helpful?
Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryline D, Directeur at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review, July 11, 2013
Dear Guests,

We would like to thank you for writing such a positive review about our hotel regarding your last stay.

We are delighted that your experience at Mercure Plaza Pont Mirabeau was excellent. Our first priority is to make our guests feel comfortable.

Your comment on the quality of service is certainly the most important compliment to us. Please know that we will be sure to share your positive feedback with all of our staff. We are very happy to read that we were what you needed !

We do look forward to the pleasure of welcoming you back again amongst us very soon.

Sincerely yours

Maryline DUFAY
Directeur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 3, 2013

Just returned from a weekend break at this hotel. We upgraded to the privilege room and it was well worth it.Great views of the seine and the room was very good. Well decorated and furnished. The staff were really nice and couldnt do enough for you, in particular Patricia at the front desk. Have no hesitation in recommending this hotel and will be going back next year. The hotel made it a very good weekend.
If you walk away from the seine about 2 minutes you come toCharles Miche lmetro where are some really good restaurants in particular along Rue St Charles off of the main road

Room Tip: the restaurant is very small more of a breakfast place. So many restaurants nearby not needed
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryline D, Directeur at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review, June 6, 2013
Dear Guest,

How wonderful to read your comments on Tripadvisor, thank you very much for sharing them!
We are thrilled to read that you enjoyed the hotel and its service! Thank you as well for your feed-back on our staff, this will be a wonderful source of motivation for them and specially for Patricia!
We are looking forward to welcome you back soon.

Sincerely yours,

Maryline DUFAY
Directeur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stourbridge, England
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 3, 2013

Arrived Friday afternoon for a three night stay and was offered room 1 as the only room available but should we not like it we would be able to move the following night. Seems was used as a disabled room as on ground floor, next to entrance with a wet room rather than bath room and wide doors. View straight on to street. With the convenience of the Metro stop just a two minute walk it appears the line goes directly under the MPPPM and therefore you receive a minor earthquake experience every 10 mins during the day time, but to be honest it did not worry us or stop us from sleeping (It does stop when the Metro closes) and we didn't change rooms during our stay. Because of convenience to entrance didn't see much more of the hotel but reception staff were always friendly!

Room Tip: Higher rooms may reduce effect of Metro and give you a view of the Seine.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BaggieNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryline D, Directeur at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review, July 11, 2013
Dear Guests,

We thank you for taking time to share your feelings about your last stay with us.
We are thrilled that you enjoyed your stay and you appreciated the room, service and location. We look forward to welcoming you back soon.
Best regards,


Maryline DUFAY
Directeur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed May 31, 2013

Need to like walking or don't mind using the Metro... this is a good choice. Buy a 10 ride metro pass and you are set... take the 72 bus across the seine river...10 min walk.. or use the Javel Metro stop (2 min walk). The 72 bus is a great sight seeing bus or you can pay 31 euros for a 2 day hop on / off bus... the metro subway is great.
The hotel is good value for Paris... the room is small but functional and internet access is slow.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryline D, Directeur at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review, July 15, 2013
Dear Guest,

We would like to thank you for writing your review about our hotel on Tripadvisor. It's true that we have a nice localization in Paris.
We trully hope to see you back soon.

Best regards

Maryline DUFAY
Directeur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 30, 2013 via mobile

Hotel staff was very pleasant and helpful and our room was very modern and clean, nice restaurant next door with English menus. The hotel is next to a metro station and within walking distance to the Eiffel Tower, we will def stay here again.

Stayed May 2013, traveled as a couple
Helpful?
1 Thank AGoodine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
2 reviews
2 of 5 bubbles Reviewed May 27, 2013

We had a three nights in Paris, August 2012. All spent with no hot water in hotel. Vaguely, offered that we could organise elsewhere. It was Saturday afternoon when we arrived and the hot water would probably be fixed by morning so we chose to stay. They didn't mention that there is a sister hotel one suburb away that they could have put us in. The other choice was to stay and of course there would be a price reduction. This was a bare faced lie. They put us off by saying that the Manager had to be there to formalise. And then that person wasn't there when we had to check out and of course we had to go through our travel agent. Complete lies. They have never reimbursed us let alone answered communications from ourselves or the booking agent Alpha Rooms. Alpha rooms have also ignored all communications from ourselves apart from original request. The hotel was reasonable although small but it was not nice enough that I would ever go back. Breakfast was pretty average and they never refilled buffet from first serving. I would also never use Alpha Rooms and will stick to a more reputable booking agent Expedia.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norelle Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryline D, Directeur at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this review, July 15, 2013
Dear Guests,

I'm deeply sorry to read you comments regarding your last stay with us and that it did not meet your expectations.
Your stay and your comments are not typical of the service we are offering everyday. This major failure last summer never reoccured.
As your comments are anonymous, it's difficult for me to check what happened between you, Alpha Rooms and my staff. I really invite you to call me directly or send me a email to speak about all this situation.

Best regards

Maryline DUFAY
Directeur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Tour Eiffel Pont Mirabeau

Property: Mercure Paris Tour Eiffel Pont Mirabeau
Address: 10 Avenue Emile Zola, 75015 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#317 Luxury Hotel in Paris
#360 Family Hotel in Paris
#403 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Tour Eiffel Pont Mirabeau 4*
Number of rooms: 49
Official Description (provided by the hotel):
Welcome to the Mercure Paris Plaza Pont Mirabeau, perfect for business and pleasure. Our hotel offers a calm, cozy atmosphere at the heart of the city - 15 mins from the Eiffel Tower and Porte de Versailles and 20 mins from the Palais des Congres. ... more   less 
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Also Known As:
Mercure Paris Plaza Pont Mirabeau Hotel Paris

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