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“Small but nice”

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Mercure Paris Tour Eiffel Pont Mirabeau
Ranked #658 of 1,804 Hotels in Paris
Reviewed May 31, 2013

Need to like walking or don't mind using the Metro... this is a good choice. Buy a 10 ride metro pass and you are set... take the 72 bus across the seine river...10 min walk.. or use the Javel Metro stop (2 min walk). The 72 bus is a great sight seeing bus or you can pay 31 euros for a 2 day hop on / off bus... the metro subway is great.
The hotel is good value for Paris... the room is small but functional and internet access is slow.

  • Stayed: May 2013, traveled as a couple
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1  Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryline D, Directeur at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this reviewResponded July 15, 2013

Dear Guest,

We would like to thank you for writing your review about our hotel on Tripadvisor. It's true that we have a nice localization in Paris.
We trully hope to see you back soon.

Best regards

Maryline DUFAY
Directeur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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310 - 316 of 744 reviews

Reviewed May 30, 2013

Hotel staff was very pleasant and helpful and our room was very modern and clean, nice restaurant next door with English menus. The hotel is next to a metro station and within walking distance to the Eiffel Tower, we will def stay here again.

Stayed: May 2013, traveled as a couple
1  Thank AGoodine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2013

We had a three nights in Paris, August 2012. All spent with no hot water in hotel. Vaguely, offered that we could organise elsewhere. It was Saturday afternoon when we arrived and the hot water would probably be fixed by morning so we chose to stay. They didn't mention that there is a sister hotel one suburb away that they could have put us in. The other choice was to stay and of course there would be a price reduction. This was a bare faced lie. They put us off by saying that the Manager had to be there to formalise. And then that person wasn't there when we had to check out and of course we had to go through our travel agent. Complete lies. They have never reimbursed us let alone answered communications from ourselves or the booking agent Alpha Rooms. Alpha rooms have also ignored all communications from ourselves apart from original request. The hotel was reasonable although small but it was not nice enough that I would ever go back. Breakfast was pretty average and they never refilled buffet from first serving. I would also never use Alpha Rooms and will stick to a more reputable booking agent Expedia.

  • Stayed: August 2012, traveled with friends
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Thank Norelle Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryline D, Directeur at Mercure Paris Tour Eiffel Pont Mirabeau, responded to this reviewResponded July 15, 2013

Dear Guests,

I'm deeply sorry to read you comments regarding your last stay with us and that it did not meet your expectations.
Your stay and your comments are not typical of the service we are offering everyday. This major failure last summer never reoccured.
As your comments are anonymous, it's difficult for me to check what happened between you, Alpha Rooms and my staff. I really invite you to call me directly or send me a email to speak about all this situation.

Best regards

Maryline DUFAY
Directeur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2013

We are going home tomorrow but have enjoyed our stay in room503 looking at the lovely view now.
1 minute walk to javel subway 3 minutes to javel train station. We have been given free upgrade to privilege room, spacious nice decor tea and coffee maker, modern bathroom seperate toilet . Very clean with helpful and polite staff. For breakfast or dinner,Turn left out of hotel to corner (next to subway steps )lovely cafe food is reasonably priced and gorgeous !

  • Stayed: May 2013
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Thank BROWNPRINCESS17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2013

We really enjoyed our stay in the hotel. It was a ten minute walk to the Eiffel Tower and a minute from river and the subway. If only we had braved the subway earlier it would have made getting around a bit easier.

The staff were brilliant and way over and above with the quality of service, attentiveness and equally importantly friendliness.

Pity it was towards the end of our trip otherwise we probably would have booked more 'Mecures' on the trip.

Thanks
Miguel Gallagher

Room Tip: The rooms at the front have a great view of the river Sienne and the corner suites are large and sun...
See more room tips
  • Stayed: May 2013, traveled with family
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3  Thank MiguelGallagher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

First time staying at a Mercure hotel and very pleased with the room style and arrangement. Rooms have a nice simple layout and while not terribly spacious the bed is comfortable and there is a small desk for working. Windows near the bed opened along with one in the bathroom which provided fresh air and a chance to cool the room down during the night. View of the river from the top floor room was a nice way to start and end the day. Great location a few steps from the Javel RER station. I didn't eat in the hotel restaurant but there are several cafe's & bistro's a few doors away which make for a easy stop on the way to the RER or Metro station in the morning. Overall a great hotel and would certainly stay here again for business or for leisure travel.

  • Stayed: April 2013, traveled on business
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Thank cb_SEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013 via mobile

The room is very clean and although not very big there are enough space for you to put your luggage. The hotel is located near metro and rer line. Overall a pleasant place to stay, however the heater in the hotel is not strong.

  • Stayed: January 2013
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Thank valtripadv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Paris Tour Eiffel Pont Mirabeau

Address: 10 avenue Emile Zola, 75015 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#358 Family Hotel in Paris
#364 Luxury Hotel in Paris
#401 Romantic Hotel in Paris
Price Range: $127 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Tour Eiffel Pont Mirabeau 4*
Number of rooms: 49
Official Description (provided by the hotel):
Welcome to the Mercure Paris Plaza Pont Mirabeau, perfect for business and pleasure. Our hotel offers a calm, cozy atmosphere at the heart of the city - 15 mins from the Eiffel Tower and Porte de Versailles and 20 mins from the Palais des Congres. ... more   less 
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Also Known As:
Mercure Paris Plaza Pont Mirabeau Hotel Paris

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