I absolutley cannot believe the number of positive reviews about this hotel on TA. I've double checked over and over to make sure this was the same hotel that we stayed at, and to my shock, it is.
This place was awful. To pick the top three worst things, I would start with the service. The staff completely could not care less about being helpful or kind in any way, but were rude and borderline mean-spitited. My experience with each person working was bad, including two of the employees clearly talking about me within earshot. Second, is the overall ambiance. The lobby is unkept, with crooked picutures on a wall, clutter everywhere, and NOT AT ALL what it looks like on the website. The rooms themselves a bit better and are generally clean, but the common areas ruin that -- by the time you get to your room, you are disguisted. Finally, despite the location being good in proximity to certain things, the street itself and the surrounding spots of abandoned bars and run down bakeries made it a less than desireable location.
I love Paris and have stayed in hotels in a similar star / price range and have never had anything nearly like this. And I didn't realize how much the hotel would impact our stay, but it really did. I hope this hotel fixes its false advertising and offensive customer service.
- Official Description (provided by the hotel):
- The heart of the Latin Quarter beats just a short step away: the Luxemburg gardens, boulevard Saint-Michel, the Sorbonne, Notre-Dame and the Pantheon are all in the vicinity. Lovers of Old Paris who enjoy strolling through these streets steeped in history will appreciate the comfortable, typically Parisian setting of the Elysa-Luxembourg Hotel in the Latin Quarter. Sheltered from the bustle of the busiest thoroughfares, the Elysa-Luxembourg hotel combines the charm of a beautiful old stone building, the cosy interior of rooms decorated in contemporary style with the efficiency of modern facilities. Some of the thirty rooms offer a magnificent view over neighbouring rooftoops, the paths through the nearby Luxemburg gardens or even the Eiffel Tower. In this discretely refined setting, the atmosphere is decisively warm and the service resolutely attentive. ... more less
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- Also Known As:
- Elysa Luxembourg Hotel
- Elysa Luxembourg Paris