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Reviewed May 18, 2011

On arrival our rooms were not available & were told to come back after 11am & they would be prepared - fair enough seeing we were there before check in time. arrived back at noon & were castigated for having the audacity to be there before 3pm. We sat in the lobby as we were wasted as travelling from Australia for 24hours & one hour later were given our keys. The room we small but ok but dirty. The bath room leaked like a titanic movie & any time we complained we were treated like an inconvenience & the problem was never addressed. The breakasts were also ptitful - poor quality & not hot. our problems were not isolated - our whole group, 3 buses full, changed to a new hotel in paris upon our return, (Pullman) which ws fantastic!!! Keep away - go to the Pullman instead

Room Tip: Avoide the place
  • Stayed: April 2011, traveled as a couple
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3  Thank bumper21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2011

This hotel was great but make sure you ask the front desk exactly when and where breakfast is. Between the front desk, the restaurants and concierges everyone had a different story. One day we were told we needed a coupon and next day we were told we didn't...then we were told it's on the third floor but once you get there it's not easy to find and then when we got to the room - the people told us it's downstairs. Needless to say - they need to have a group meeting to discuss those details but it's nothing to worry about. Also, at the end of our trip when we were checking out, we were invoiced for 65 euros for a meal we didn't have at the bar. Apparently, someone had a beautiful lunch and put the expense on our room number. We of course didn't pay for it since it wasn't us but it was a process that wasn't fun and not an enjoyable way to finish our stay at the Novotel but that wasn't the hotel's fault. Rooms were nice but barely any counter space in the bathroom. Bring ear plugs because the walls are paper thin.

  • Stayed: May 2011, traveled solo
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Thank Victoria7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
Canberra
11
Reviewed May 15, 2011

  • Stayed: April 2011, traveled with family
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 15, 2011

  • Stayed: April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 13, 2011

Me and my wife stayed in Novotel Tour Eiffel for our short honeymoon. The 32-floor hotel is close to Eiffel Tower (15 min. walk) towards the opposite direction of Paris' major attractions, but you can use metro/subway, bus (route 42 was helpful) or Parisian taxis that are parked outside. The hotel is very clean, the staff helpful (we don't speak French) and the rooms small but clean and modern. Breakfast is rich (06:00-09:30), it's served on the 2nd floor where there's wifi connection and 2 macs you can use for 20 minutes. If you need a supermarket there's a Carrefour and a Monoprix nearby. Recommended.

  • Stayed: May 2011, traveled as a couple
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1  Thank 1Spyros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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