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Reviews (1,081)
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Reviewed October 15, 2012

This is the place to be in Paris. We stayed here for three nights, and not later than the first minute we knew it was going to be good. The personnel at the reception not only welcomed us warmly, they also offered prompt and efficient assistance whic helped us moving around and even finding tickets for a show. They were also up-to-date on the latest news in Paris and thanks to them we got to see a very nice exhibition on Flemish painting at a private Art Gallery. The Hotel is very well located, and rooms are fantastically served with state-of-the-art equipment. They are not big, as it is normally the case in Paris, but design and the use of the space is truly impressive. We look forward to our next visit, where we expect to enjoy their Arola Restaurant. We have heard good things about this Spanish chef and we'll surely sign for dinner there one day in our next stay.

  • Stayed: October 2012, traveled as a couple
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1  Thank JimOct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olivier s, Directeur général at W Paris - Opera, responded to this reviewResponded October 18, 2012

Dear Jim,

Thank you for having posted your impression re. your latest stay in Paris, at the W Paris Opéra. It is a priviledge for us to give you a flair of the "whatever / whenever" in Paris.
You now have new friends in Paris! Stay tuned and join us on our social media platform so that you know everything about what's New/Next in Paris...

Make yourself at home
Olivier

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Reviewed October 11, 2012

We arrived on Wednesday the 3rd of October for three days for a birthday celebration , Wondeful greeting at the reception and a truly wonderful room with a great view of the Opera house,superb bed most comfortable ,good hygiene ,room service excellant, breakfast good, service terrific and a great atmosphere surrounds this hotel from a wonderful young team who enthuse and bring energy. So for us faultless what More can you ask from a Hotel .Well run by the management and his excellant team.

  • Stayed: October 2012, traveled with friends
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olivier s, Directeur général at W Paris - Opera, responded to this reviewResponded October 18, 2012

Dear Robert M,

You make our day! Thank you for your kind note. At the W Paris Opera we want to provide an extraordinary experience. We want that our clients get the "Whatever / Whenever" taste in Paris.

I will share your comments with the Team whom this constitute the best reward ever.

Have a wonderful day

Olivier

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Reviewed October 10, 2012

This is a new hotel in an old building and they have done a great job. Be sure you have booked a room with a bath if you need one. It is very much a boutique property with a very attentive and helpfulness staff. Many hotel concierge in Paris respond to questions that they don't know the answer to with "I don't know". This staff responds with let me find out. They are able to arrange for a car and driver very easily and put the charge on your hotel bill which makes accounting records easier. The beds are fantastic and I found the housekeeping friendly, and they even addressed me by name. I was pleasantly surprised. This was my first foray away from the Crillion as I look for a replacement for when they close for their reconstruction. Top of the list so far.

Room Tip: If you need a bath be sure you've booked a room with one.
  • Stayed: September 2012, traveled with friends
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Thank Darren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olivier s, Directeur général at W Paris - Opera, responded to this reviewResponded October 18, 2012

Dear Darren,

I am particularly proud and honored that you selected our hotel as an alternative from another prestigious address in Paris, Le Crillon.
I am even more touched when you highly rate your experience, and the service you were given specifically.

I will share your kind notes with our passionate Talents as I am certain that they will feel highly rewarded.

Thank you.
Olivier

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Reviewed October 10, 2012

This hotel is the whole package for me. Great small boutique hotel with the benefits of large hotel. The room decor is spot on with other W Hotels I have stayed at. Bliss amenities are great and the bedding is fantastic. The multi-device docking station next to the bed is fantastic.

Check in was a breeze and the bellmen/doormen were very accommodating with not only luggage but directions, umbrellas, hailing cabs etc.

I didn't eat at the hotel but hear it is quite popular. It was great to watch American Football on Sunday, I love when hotels have ESPN America!

The hotel is very clean and nothing was out of place. This is my hotel of choice in Paris...

  • Stayed: October 2012, traveled on business
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Thank Discerning-Guest23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

Greeted by very helpful front desk and given a 'Wonderful' room which was very comfortable. Well designed with all the usual W design features, and a great but expensive mini bar. A small but slightly annoying feature is the wardrobe that lacks full length hanging space, and is not wide enough to adequately hang men's shirts.
The biggest disappointment at this hotel was the quality and speed of service in the lounge/bar, mind you this seems to be a Parisian trait. The staff are not attentive and i even feel as though its actually beyond them to offer quick service, despite the 17/20 Euros for a cocktail.
Please train the bar staff to understand its customers that pay their wages - look after them.
This in no way is the same for the front desk staff who couldn't be more helpful.
Wifi at 19 euros a day is also overpriced and uncompetitive.

  • Stayed: October 2012, traveled as a couple
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1  Thank IanBTotteridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olivier s, Directeur général at W Paris - Opera, responded to this reviewResponded October 8, 2012

Dear Ian B,

Thank you for your feed back. We are happy that you liked the hotel overall. We also take note of your comments which will be instantly taken on board for correction with immediate effect. There is absolutely no room for any doubt in term of service quality.

Please keep in touch and do join us on our social media platform so you can stay tuned on our events programming.

Please book us for your next visit in Paris: We will make sure you will have an extraodinary stay.

Have a wonderful day
Olivier

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