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“Comfortable & Convenient Left Bank Hotel”
Review of Hotel Pont Royal

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Hotel Pont Royal
Ranked #155 of 1,802 Hotels in Paris
Certificate of Excellence
Brisbane, Australia
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Comfortable & Convenient Left Bank Hotel”
Reviewed October 6, 2013

My wife and I stayed at the Hotel Pont Royal for 5 nights in September. The room was on the fourth floor, facing Rue Montalembert/Rue du Bac. It was a "normal" size for a Paris hotel room. Not overly large, but comfortable, modern, clean and bright. The reception staff were very friendly and helpful and the concierge team were great at providing recommendations on places to eat or booking trips like our Parisien Bateux experience. We did get a bit annoyed at the housekeeping staff who continually ignored the "Do not disturb" sign on our door.
After the first couple of noisy evenings/mornings due to street traffic, I asked to be moved to the back of the building but was told the hotel was fully booked. I then found out that the large, double glazed windows in our room had not been properly closed which had been letting in excessive street noise. Once I had sorted this out is was still a bit noisy, but much better than it had been.
The location of the hotel is great for exploring the left bank and is close enough to be a good base for the right bank as well as it's only a few minutes walk to the Pont Royal bridge then onto the Tuileries Gardens and the Louvre. There were sufficient cafes nearby for breakfast and the Monoprix store across the road was super convenient for buying the day to day essentials. We both found the Rive Gauche (Left Bank) to be a more pleasant experience to stay and walk around than the busier right bank as there are fewer grand boulevards with all the associated traffic and people. If/when we visit Paris again, we'll definitely be looking for a hotel on the left bank.
If this hotel is in your price bracket then I'd highly recommend it.
P.S. The bottle of chilled white wine on arrival was an nice touch.

Room Tip: Try to book a room facing the internal courtyard as these should be quieter than those facing Rue du...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TonyL_Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe R, Guest Relations Manager at Hotel Pont Royal, responded to this review, October 7, 2013
Dear Guest,

Thank you very much for this lovely message!

Of course, we present you our sincerest apologies for the inconvenience encountered with the housekeeping.
I will share this concern with the Head of the department as we put a great emphasis on the satisfaction of our guests.

Should you visit once again Paris, we hope that we will have the pleasure to count with you as one of our guests!

Warm regards,

Christophe Ramaciotti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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869 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (200)
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English first
Los Angeles
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 6, 2013

We went with the room with Eiffel Tower view - worth it. Had a little balcony with view of Eiffel Tower to the left and straight ahead in the distance Sacre Coeur. Lobby was nice. Bar looked inviting. Market right across the street, well stocked with wine and champagne. Mini fridge to cool champagne! Walking distance to all attractions. D'orsay museum was only three blocks away. The Seine was two blocks, the Louvre right across a bridge. We did not have breakfast included, but did eat at L'Atelier Joel Robuchon right next door - fabulous!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dgalambos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe R, Responsable relations clients at Hotel Pont Royal, responded to this review, October 7, 2013
Dear Guests,

Thank you very much for taking the time to share your opinion with the TripAdvisor community.

We are so glad to read that you have enjoyed your stay in one of our Deluxe Room with View on Paris!

We hope that we will soon have the pleasure to welcome you back at the Pont Royal.

Warm regards,

Christophe Ramaciotti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Suburbs of Chicago
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 28, 2013

We spent four nights at the Hotel Pont Royal, and enjoyed our time here immensely. This was our first trip to Paris. Neither of us speak much French, and the staff at the hotel greeted us with such grace and ease, we no longer worried about how we were going to navigate with only a few memorized phrases.
Check-in was fast and easy. We were allowed to check-in about 3 hours early, as our plane arrived in the morning. Our room was beautiful and clean, with a timeless view of the St Germain neighborhood rooftops, and even the Eiffel Tower off in the distance. The neighborhood is quiet and charming, but close enough to busier areas, that walking everywhere from the hotel was easy. It was no surprise that our room was a bit small; we packed too much, so must take most of the blame.
The Concierges were very helpful, giving us directions and answering our questions patiently and with the utmost kindness. We had breakfast there our first day, and while the price is steep, the ambience was well worth the experience at least once. Checkout was a breeze.

Room Tip: We loved our room on the 6th floor. It was well above the street noise, with a beautiful view. Even...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Birdlegz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe R, Guest Relations Manager at Hotel Pont Royal, responded to this review, September 28, 2013
Dear Guest,

It is a real pleasure to read such a detailed and beautiful review of your stay among us!

Your kind comments will be shared with the rest of the staff of the hotel as I am sure that everyone will be honored to learn that we have been able to exceed your expectations!

Warm regards from the French capital,

Christophe Ramaciotti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
Reviewed September 27, 2013

My husband & I were hit by a car walking across the street in Paris. The manager & her staff at the hotel treated us as if we were their parents, Picking up our prescriptions, going across Paris to get a wheel chair & in general taking care of our every need. Sadly we had to leave after only 3 nights, but the staff was incredible. The hotel is lovely, warm & comfortable.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe R, Guest Relations Manager at Hotel Pont Royal, responded to this review, September 28, 2013
Dear Mr. & Mrs C,

We are glad to learn that you had a safe trip back home.

Thank you for your kind words regarding the staff of the hotel.
It was, of course, completely normal to assist you during this hard time.

We hope that we will have the pleasure to welcome you again in other circumstances.
Meanwhile, we wish you a very prompt recovery!

Warm regards,

Christophe Ramaciotti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas
Level Contributor
109 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 26, 2013

We were greeted with kindness upon our entry into this beautifully furnished hotel and the staff proved genuine and helpful during our 3 day stay. The hotel is particularly convenient to the Musee D,Orsay and within cab drives to local hot spots and restaurants. The room was very comfortable and nicely decorated. The bathroom was great. If you have time stop at the bar for their outstanding creative drink creations. The staff even asked if we would like our boarding passes printed at the desk. Cabs were called for us promptly. Overall a very attentive and happy staff. Thanks for a great stay in Paris after a 16 day France adventure.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank raferjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe R, Guest Relations Manager at Hotel Pont Royal, responded to this review, September 28, 2013
Dear Guest,

Thank you very much for taking the time to share your experience with the TripAdvisor community!

We feel thrilled to learn that you had a wonderful stay at the Pont Royal and we will be delighted to welcome you back on your next trip to France!

Warm regards,

Christophe Ramaciotti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 25, 2013 via mobile

I wish I could describe the view from the penthouse balcony in words, but you simply have to see it to believe. We have a perfect view of the Eiffel Tower, Sacred Heart, the Musee D'Orsay, and most of the rest of Paris.

The service at the hotel has been wonderful... They even helped me find dress pants for our lunch reservation at a fancy restaurant, since like a typical American I had forgotten to bring them. The room is large for Paris, which is usually known for tiny rooms, and the bed is very comfortable.

Well worth the price just to see this view. Yes, I am typing this review on the balcony.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Lowell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe R, Guest Relations Manager at Hotel Pont Royal, responded to this review, September 26, 2013
Dear Mr. & Mrs H,


It is a true pleasure to read this amazing review!

You are right the view from our Penthouse is breathtaking!

I would like to thank you for having chosen our property for your honeymoon.
We were delighted to welcome you a year ago and the feeling is still the same this year!
Moreover, we hope that the Pont Royal will become your home in Paris.

Once again, the entire staff of the hotel would like to congratulate you for your recent wedding and we wish you a lot of love and hapiness for the next years!

Warm regards,

Christophe Ramaciot
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san francisco
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 23, 2013

This hotel has a great location. However, the room I booked, a junior suite, is really sub-par for the price. The adjacent room to the bedroom is incredibly small, hardly a junior suite at all, and the furniture is dated and cheap-looking. One can do better for this price.

Room Tip: stay away from the junior suites.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MTHSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe R, Guest Relations Manager at Hotel Pont Royal, responded to this review, September 24, 2013
Dear Guest,

Thank you very much for taking the time to share your point of view with us.
We feel terribly sorry to read that you did not like the Junior Suite that was allocated to you.

We normally do not receive complaints about this category of room. However, we understand that everything is a matter of taste!

Should you decide to give us a second opportunity, rest assured that we will do our utmost in order to make your stay a wonderful moment.

Warm regards,

Christophe Ramaciotti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Pont Royal

Property: Hotel Pont Royal
Address: 5-7 rue Montalembert | 7th Arr., 75007 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#74 Romantic Hotel in Paris
#104 Business Hotel in Paris
#113 Luxury Hotel in Paris
#133 Family Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Pont Royal 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Pont Royal Hotel
Hotel Pont Royal Paris

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