Thing I liked the most about this hotel is the location - it's very central, only a couple of minutes to go to the Opera and the Roissy bus that will take you directly to CDG airport. At the same time it's located on a smaller street that is away from the main traffic, so it's protected from the noise.
Another thing I liked is the room size - the room we got was really spacious, what is unusual for French hotels.
I would guess this is not a permanent issue, but when we got to the hotel we discovered that there was no cold water. It suited us too bad as we were craving for a shower after the flight and the stroll in the summer-hot streets of Paris. The issue got fixed in a couple of hours though, but next day it repeated again and it looked like this time they got a more serious problem as water started leaking from the ceiling in the reception hall, and cold water supply got cut off once again, but they fixed it again by the evening. I understand that this must have been a force majeure situation and it got fixed in some time, but I would expect the personnel to cope with this in a more customer-oriented way (e.g. offer some kind of bonus/extra service/discount for that matter). After all, one does expect to get a basic service of being able to have a shower and go to the toilet at a hotel you pay for, and if something like this occurs, it should be handled better.
What I didn't like or what left a really weird impression on me was the hallways. Once you get out of the elevator you get in the world of darkness. The hallways were hardly lit up, and the dark animalish wallpaper added up to the lack of light. I was left wondering - are they saving up money on electricity or what? Speaking about the elevator, it was making so harsh noises when the doors were getting closed that it disturbed us from sleeping in the night (not speaking about us scared to death when getting out of the elevator the first time). Also, they had actually only one elevator, and it could bear only two people.
The breakfast was OK, but selection could have been better. Didn't like that one needed to wait quite long to get served a coffee (would be better if there was a coffee-vending machine or sth like that) and the refill of the omelette bowl (was too small for the amount of customers). Appreciated fresh juices though.
All in all the hotel is OK, but a bit overpriced, and the nuances above did spoil the visit to a certain degree, so I don't think I would stay there again.
- Official Description (provided by the hotel):
- The Hotel Astra is in the 9th arrondissement, just minutes from the Opera Garnier, the Grands Boulevards district, Place Vendome and rue de la Paix. Ideally located close to the city's business centre, our 4-star hotel is close to many entertainment options thanks to its location in the heart of the theatre district, close to the departmet stores, a great location in the City of Lights. You can also get to Disneyland Paris easily. You will be welcomed by our warm and friendly team and be charmed by our 82 rooms with refined and contemporary decor in soft colours and natural wood. ... more less
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