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“No frills room”

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Libertel Austerlitz Jardin des Plantes
Ranked #780 of 1,804 Hotels in Paris
Reviewed February 8, 2012

Pros:
1) Located right across Gare d'Austerlitz and right next door to the Metro station entrance.
2) Cafes, small restaurants and a small neighborhood store are nearby.
3) Small, clean, no frills room. Basic coffee/creamer/sugar plus small pot and a bottle of water given to you.


Cons:
1) Despite being so close to the station, it can be creepy walking back to the hotel at night as some areas are dimly lit.
2) Drinking water and coffee sachets were not replaced.
3) No refrigerator (not even a small one) in the room to keep your drinks in.
4) Very small bathroom.
5) The room is so small that the closet has a sliding door with a coat rack and top shelf. That's it. No safe.
6) DOUBLE CHECK airport transfers if booking a cab through the staff. Turns out, the day shift person forgot to book a cab for us, it's a good thing we checked that night. Otherwise we would be waiting at 5am for nothing.

I would NOT recommend this for a romantic city break in Paris. Spend a little more and stay in another hotel!

  • Stayed: November 2011, traveled as a couple
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1  Thank LadBroke8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIBERTELGDN, Directeur général at Libertel Austerlitz Jardin des Plantes, responded to this reviewResponded August 6, 2012

Dear LadBroke8,

Thank you for your post on Tripadvisor.

Please accept our apologies for the inconvenience that you suffered.

Our hotel is located in the heart of Paris, we're sorry that it did not meet your requirements in terms of space.
We completly understand your point of view but we also have bigger rooms up to 3 adults.

Moreover, we owned 4 more hotels in Paris situated near the most romantic and typical streets of Paris like Montmartre, Pigalle, Moulin Rouge...

We invite you to visit our website to get more information.

We look forward welcoming you again soon at the Hotel Libertel Austerlitz - Jardin des plantes and do remain at your disposal.

Yours sincerely,

M. Pierre BURIGNAT
Executive Director
Libertel Austerlitz - Jardin des plantes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 - 184 of 609 reviews

Reviewed February 2, 2012

Last August i got a beautiful surprise from my boyfriend - 2 days in Paris! Our flight arrived early i the morning. We made a jump on many awesome and romantic places of the town. After the day full of impressions we went to our hotel. We were so tired that right away appreciated the location of it! To be in few steps from the metro station and Gare d'Austerlitz wasn't noisy, maybe we were just lucky because spent there just one night. Our room was clean and renewed but very tiny. It was great that we didn't have the luggage, just the handbag, i think it could be uncomfortable, there's no space for the suitcases. The bathroom was comfortable and not so small like you can suppose. The breakfast wasn't included and it cost about 8 euro per person.
It was a nice staying, and my opinion, the hotel has just 2 stars only because of the size of the rooms. Overall it could be 3-stars hotel.

  • Stayed: August 2011, traveled as a couple
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1  Thank Natka-ru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIBERTELGDN, Directeur général at Libertel Austerlitz Jardin des Plantes, responded to this reviewResponded February 6, 2012

Thank you for your post on Tripadvisor.
We love to hear how much you enjoyed your stay and the surroundings of the hotel.

Our hotel is located in the heart of Paris, we're sorry that it did not meet your requirements in terms of space. Actually, we have bigger rooms for 2 or 3 people in this hotel.

As you have mentioned, in order to satisfy our customers, up to our rooms have double glazing and are newly renovated.

We look forward welcoming you again soon to the Hotel libertel Austerlitz - Jardin des plantes for your next trip to Paris.

Yours sincerely,

M. Pierre BURIGNAT
Executive Director
Libertel Austerlitz - Jardin des plantes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2011

The location of the hotel is really great, also the rooms are quite good. We liked that there was a coffee making facility in the room. If you like to open a window, don`t expect the air to fresh your room - the hotel is on a busy street and the air outside is really bad. However, as we had a good price and slept only here, we liked the location. Don`t wait the staff to be very nice - they do not greet you, not to mention a possibility to receive some helpful tips or something.

  • Stayed: January 2011, traveled as a couple
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Thank Krista N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2011

The Good:
1) Great location - bang opposite Gare D'Austerlitz
2) Clean Rooms
3) Polite Staff

The Ugly: (there is no bad)
1) Super small rooms if traveling as a couple - no space for keeping your bag, no proper wardrobe (just a steel pipe with some hangars), Badly Designed space!
2) Bathroom: Badly designed with no movable space with walls butting into every area so it's difficult to shave without hitting the walls + no shower curtains! You end up mopping up the lake created after every shower.
3) I went in December (so I expected higher prices), but not € 100+ for this 2 Star property.
4) Wash basin was always given the miss while cleaning and no areas dusted. There was no replacement of water bottles in our room after day 1. There was rarely a replacement for the coffee served in the rooms too.
I would recommend this place only for the location. Nothing else really. Although a very clean place, there were many things that left a lot to be desired.

Room Tip: Nothing - skip this hotel if you find a better deal. Their bigger rooms (which I saw while the clean...
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  • Stayed: December 2011, traveled as a couple
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1  Thank chipalkatti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2011

We had to request 3 days in a row to have a lightbulb replaced over the sink in the bathroom.Housekeepers never replenished the instant coffee, sugar, cream and toilet paper,etc.. We had to go to the front desk at 10pm, and request some of these items. For paying $160.00 per night, it was disappointing.Front Desk staff was barely friendly and not proactive at all.

Room Tip: if you are on the Train Station side, it will be quite louder than on the courtyard.
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  • Stayed: October 2011, traveled as a couple
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2  Thank Maximusgattimus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2011

Our stay was a long time ago but now i found the time to write my review .So better later than never !
I went to this hotel for my honeymoon and stayed a week .Having in mind all the previous reviews regarding the room size went with open mind .Usually we spend most of the day outside visiting the sights so the room size is not an issue for us.

It is very convenient located ,just a few meters from the Metro station, which was one of the reasons we picked up this hotel .If you consider that hotels in Paris are expensive ,this offers great value as we paid around 70 euros on R & R basis.

All the reception staff were great and we never experienced any negative point.As a hotel employee myself ,i spend some time with the night audit employee having conversations on how hotels work in Paris .

The only downside that i found was the breakfast as it was not worth the extra money and would suggest to visit the nearby bakery on the left side before the stairs of the Metro station.

Room Tip: Rooms on the back side,opposite the rail station tend to be quieter .
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  • Stayed: November 2010, traveled as a couple
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4  Thank Giorgios R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2011

I and my girlfriend didn't come with many expectations, because we knew it's a simple hotel just for sleeping. Indeed, the hotel and rooms are is really tiny, and its advantages are the excellent location and the perfect cleaning. But, if you go to the hotel, you have to know that the workers are really not nice, I mean - don't ask them any question or request (for example, when we ask for the prices of the telephone calls - the receptionist didn't answer and looked like we are disturbing her, and when we ask for new towels - the house keeper shouted at us). in addition, there is no safe or closet in the rooms. The bottom line is that I cannot recommend this hotel, but if you come - bring towels, very small luggage and a lot of patience (and don't ask anything from the reception!).

  • Stayed: October 2011, traveled as a couple
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3  Thank sgolan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Libertel Austerlitz Jardin des Plantes

Address: 12 boulevard de l Hopital, 75005 Paris, France
Location: France > Ile-de-France > Paris > Quartier Latin
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #780 of 1,804 Hotels in Paris
Price Range: $81 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Libertel Austerlitz Jardin des Plantes 3*
Number of rooms: 51
Official Description (provided by the hotel):
Stylish and refined, the Hotel Austerlitz Jardin des Plantes is located on the left bank, opposite the Gare d'Austerlitz, beside the Jardin des Plantes and the Museum d'Histoire Naturelle (Natural History Museum). It is close to the Gare de Lyon and the Palais Omnisports de Bercy (sports arena) and not far from the Cite de la Mode et du Design (Fashion and Design Centre ), the new Paris Seine Rive Gauche district, Notre Dame and the quartier Latin. ... more   less 
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Also Known As:
Libertel Austerlitz Jardin Des Plantes Hotel Paris

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