Like previous posts we stayed at the Hotel Kleber beacuse of its excellent location and the fact it was part of a Eurostar package, Checked in with a pleasent receptionist and I am sure previous correspondent is correct that Eurostar clients are allocated the less attractive rooms. Our room had a bizarre almost vintage Jacuzzi bath, which no longer worked as a Jacuzzi.
We headed off to see a Canaletto exhbition and on return were told we could not go back to our room because we hadn't paid for it. We waved the Eurostar receipt around showing clearly we had paid three weeks previously. But payment had not been receive by them..
The receptionistl phoned Eurostar, at which point the manager arrived, told us we had to pay again, that we should have booked with them directly, that we had to pay for the phone call to Eurostar and was generally unpleasent. It transpired that Eurostar sub-contract hotel booking to an outfit in Chicago called Orbitz and the hotel hadn't agreed a final price with them. At one stage we were on the phone to Chicago and Eurostar in London. We were denied access to our room in for almost two hours ruining our dinner plans for that evening.
Interestingly Orbitz told us what they were paying the hotel and it was less than half what we had paid Eurostar !
Moral of the story is that book rail and hotel seperately and if you have a problem , don't expect any sympathy from the Hotel Kleber management.
- Official Description (provided by the hotel):
- Enjoy your free unlimited internet access & free wifi.We are located on the corner of avenues Kléber and Iéna and the pretty planted square of Place des Etats Unis right next to the Champs Elysées, Arc de Triomphe and Eiffel Tower.You will enjoy an ideal geographic location in the center of the ‘’Golden Triangle’’. Kleber hotel is located in a fashion and business district where you will find luxury boutiques as well as cafés, bars, famous restaurants and business centres.You will appreciate the French heritage like the Grand Palais, Musée du Louvre as well as Musée du Quai Branly. Our guests will also enjoy festive evenings with the famous cabaret shows of the Lido and the Moulin Rouge or a romantic cruise on the Seine as well as dealing with business contracts on "bateaux Mouches". ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Priceline, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Hotel Kleber Champs-Elysees Tour Eiffel Paris reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Kleber Hotel Paris