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“Disappointing hotel service, excellent restaurant”
Review of Warwick Paris

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Warwick Paris
Ranked #409 of 1,803 Hotels in Paris
Certificate of Excellence
Reviewed February 7, 2013

The positive : Good sized rooms, UK cable TV (BBC is France is hard to find!), clean. Excellent restaurant, service and food. Great location.
The negative : Unfriendly, snobby staff (except the restaurant and bar), ridiculously heavy doors that no one opens for you, even though there always seems to be a door-man talking to the receptionist.

  • Stayed: February 2013, traveled solo
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1  Thank Ritahrw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean S, Directeur général at Warwick Paris, responded to this reviewResponded February 22, 2013

Dear Ritahrw,

Thank you for taking the time to share your comments, I am very disappointed to read about the negative experience regarding the door man, I do wish to apologize for this incident and reassure you that this does not reflect the quality of service we provide in our hotel, we strive to ensure that each and every customers receives a personalized service. I am however glad to hear that you enjoyed our location, room and excellent restaurant. I do hope; despite your experience that I will be able to welcome you back to the Hotel Warwick Champs Elysées for your future trip to Paris.

Best regards

Jean Sourbes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 - 381 of 770 reviews

Reviewed February 6, 2013

İts very top location in center of Paris.Its very comfortable and goergous.We stayed 2 days with my familiy(Mys on and My Wife).Its veriy comfortable room,fast check-in.Room service is very quality.Personnel is very talent.You can reach all shopping,restaurant and activities in Paris.Chams Elysses is pearl of Paris which you are in.Internet activities is very useful,free.
Breakfast is good.Ther is smart tv in rooms.Room service is very helpful.

  • Stayed: February 2013, traveled with family
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Thank taneraksoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean S, Directeur général at Warwick Paris, responded to this reviewResponded February 22, 2013

Dear taneraksoy,

Your kind comments regarding your recent stay at the Hotel Warwick Champs Elysées is very much appreciated by us as well as tripadvisor travelers. It is true that our hotel location is a pearl in this romantic city of lights.

We do hope to have the pleasure of welcoming you and your family back to our hotel.

Kind Regards

Jean Sourbes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2013

the location on the hotel is amazing .. every thing in nearby hotel rooms are clean well decorated ..good facilities, very quite rooms , room service menu is good , front desk personnel are the best, helpful always smiling which is great bath and toilets are clean .im coming back for sure

Room Tip: all room are good
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  • Stayed: January 2013, traveled on business
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Thank waleed a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean S, Directeur général at Warwick Paris, responded to this reviewResponded February 14, 2013

Dear waleed a,

Thank you for sharing your positive remarks regarding our hotel location, our rooms, room service and our front desk staff. I am very glad to hear that you will be back to visit the Hotel Warwick Champs Elysées in the future.

Until then, best regards

Jean Sourbes

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Reviewed January 29, 2013

Nice looking hotel. Good central location. Clean room with good utilities. I got an upgrade to a junior suite which was very nice. Had some noise disturbance during the night because of a club next to the hotel, so be sure to check your room location or ask front desk to take into account there could be noise disturbance. Very friendly staff,

  • Stayed: January 2013, traveled on business
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1  Thank Marije0903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean S, Directeur général at Warwick Paris, responded to this reviewResponded February 14, 2013

Dear Marije0903,

I do thank you for your kind comments and would like to firstly apologize for the disturbance caused during the night, as you mentioned our friendly staff are always available to help for any questions or room changes. I am happy to hear that our hotel and amenities were up to your standards.

Kind Regards

Jean Sourbes

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Reviewed January 25, 2013

So close to all the sites you want to see while in Paris. We stayed 3 nights at the start of a River Cruise, the staff was super helpful, the room was clean, large, we loved that it had a balcony with table and chairs for us to sit our to look down on the street traffic and pedestrians.

Room Tip: Ask for a room at the front of the hotel that has a balcony to sit on.
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  • Stayed: June 2012, traveled with friends
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Thank Leta T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean S, Directeur général at Warwick Paris, responded to this reviewResponded February 14, 2013

Dear Leta T,

Thank you for choosing to stay at the Hotel Warwick Champs Elysées as part of your river cruise and for sharing your comments with Tripadvisor travellers. I am happy to read that you enjoyed your stay with us and do hope to have the pleasure of welcoming you back to our hotel.

Kind regards

Jean Sourbes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

I stayed there only 1 night, but it was very comfortable stay - large room, large and bright bathroom, large and very comfortable bed, breakfast - big choice and tasty, love such breakfasts :) , and delicious dinner.... my room didn't had a balcony but some rooms have and from upper stairs view is better. nearby is kinda night club and upon opening the window could hear people talking outside, a little bit noisy but not much distarbing. check-in/out fomalities were quick, stuff - friendly, smily - thanks them a lot for the hospitality!!!

  • Stayed: February 2012, traveled on business
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1  Thank Nino-Discovery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean S, Directeur général at Warwick Paris, responded to this reviewResponded January 25, 2013

Dear Nino-Discovery

Thank you so much for sharing your kind comments with other Tripadvisor travelers, I am however sorry to hear about the disturbance caused but I am glad to hear that it was of minimal effect.It is good to know that you had a comfortable night with us and our staff were very happy to read your remarks and look forward to welcoming you back to the Hotel Warwick Champs Elysées.

Kind regards

Jean Sourbes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013

On arrival I was greeted with a line up for the nightclub next door and unfortunately was next door in a room facing the street. No hangers in my wardrobe for a business trip. Unfriendly staff. The icing on the cake for negative experiences was to be told use of the club med gym nearby was €26 per day! Won't be back.

  • Stayed: January 2013
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1  Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean S, Directeur général at Warwick Paris, responded to this reviewResponded January 25, 2013

Dear bradlc,

Thank you for sharing your comments regarding your recent stay with us. I was very disappointed to hear that our hotel was not up to your standards, the quality of service offered by our hotel is one of our most important priorities and I do hope that you will give us a chance in the future to redeem ourselves in your eyes, our staff would be more than happy to welcome you back to the Hotel Warwick Champs Elysées.

Kind regards

Jean Sourbes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Warwick Paris

Address: 5 rue de Berri, 75008 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#209 Romantic Hotel in Paris
#227 Business Hotel in Paris
#263 Luxury Hotel in Paris
Price Range: $206 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Warwick Paris 4*
Number of rooms: 149
Official Description (provided by the hotel):
Radiating classic charm, modern elegance and timeless style, the Hotel Warwick Champs Elysees is a luxury hotel in the fashionable heart of Paris. Welcoming international business and vacation travelers alike, our magnificent upscale hotel lobby has been redesigned by world-famous designer Pierre Yves Rochon, to offer a contemporary ambiance that is chic, eclectic and inviting.Our sumptuous hotel is just steps from the Champs-Elysees, the most beautiful avenue in the world, allowing you to immerse yourself in the beauty and energy of Paris. The Hotel Warwick Champs-Elysees, is bathed in soothing light and decorated in natural tones inspired by nature, providing the perfect haven in the heart of all the action and passion of Paris. ... more   less 
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Also Known As:
Warwick Champs Elysees Paris
Warwick Hotel Paris
Hotel Warwick Champs Elysees
Paris Warwick

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