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“Great experience”

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Sofitel Paris Baltimore Tour-Eiffel
Ranked #304 of 1,803 Hotels in Paris
Certificate of Excellence
Reviewed November 6, 2012

Hotel is in a great part of the city - short walk to Seine, Eiffel Tower and Arc de Triomphe. Metro stop one block away; but, the city is so much fun for walking and exploring. Found several great restaurants within a few blocks, from concierge recommendations (Victor, and La Table Lauriston). Hotel staff is very friendly and efficient. Front desk (Anne-Claire), concierge (Jamal), breakfast room maitre d'hotel (Mohammed), and Epi, the ever-friendly lady that ensures your breakfast experience is memorable. The hotel is very clean and well-maintained. The rooms are typically small, by US standards; but, you don't go to Paris to sit in a hotel room. Room has a small balcony overlooking side street. Absolutely quiet at night. The bathrooms are very contemporary, and well-supplied. Shower is spacious. Minibar prices are not posted, and are expensive. Would not hesitate to recommend the Hotel Baltimore to a friend.

Room Tip: Common sense would suggest avoiding the rooms next to the elevator.
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  • Stayed: October 2012, traveled as a couple
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2  Thank NorthofDetroit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 4, 2012

I loved this hotel. The location was great and the room was very comfortable and quiet. The bathroom was especially nice. It was my first stop after arriving in Europe and it was a great place to decompress and relax. The beds were really comfortable. We stayed for three nights and I was not ready to leave. The metro was convienently located across the street. There was plenty to do within walking distance. I will definitely stay here again.

  • Stayed: October 2012, traveled with family
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2  Thank Wne56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

We travelled with a 13 month old, and our experience at the hotel was wonderful. Everybody went out of their way to make us feel welcome. All staff made a fuss of our baby, rather than making us feel unwanted as i had concerns about in a 5* city centre hotel! We were in our room every evening, and there was plenty of room for baby to play around happily. We had room service which was delicious. The room service waiter brought hot milk for baby every night, and was so friendly (if management read this please give him a special thank you!). Good location, beautiful hotel. Thank you for a lovely stay.

Stayed: October 2012, traveled with family
2  Thank sassb12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

As i had used trip advisor as the sole research for booking this hotel I felt that it was only right to give my positive and negative feedback on this hotel.So the good first : the outside of the hotel looks fantastic in a lovely area and it is so easy to walk to many attractions such as Eiffel tower and arc de trioumphe etc.. the rooms although small ( 507 deluxe double) did accomodate a large bed and an extra bed for a child - beds were the comfiest I have ever slept in ! rooms were clean and well stocked every day. The room is opposite the lift which can be noisy.The staff upon arrival were excellent checked in very quickly and case was in the room before I had completed check in Always a smile from the staff. The room although small was ok by paris standards and we had a nice view of the side street. The bathroom was lovely with a double walk in shower and loved the seperate toilet. Towels and bathrobes and slippers provided. The bathroom was very clean. Loved the decor of the rooms . However some negatives ( to help others) the bathroom stank awful upon arrival like rotten cabbage ( we were on sme floor to a previous contributer) after lots of perfume spraying and use and keeping the fan on it was ok( we got used to it!) woken very early every day by rubbish collectors outside the hotel . On the first night we had a fluffy bathrobe each after this two were taken away ( is this due to the other two uccupants being my 12 and 16 year old children??) . The nespresso machine had to be changed as it was faulty ( it was stocked every day by a lovely lady who always stocked it fully and ebven gave me a lesson in its use) I had asked for a kettle and was told not possible !! ( from conceirge) A bath would have been nice . No price list available for the mini bar and as breakfast was 26 euros each didnt want a nasty bill so didint use the mini bar.
A taxi from Gard du Nord was about 15 euros we travelled standard premier on eurostar which was well worth the upgrade.
The nearest restaurants were great a portuguese one Longchamp / pub Kleber ( went three times) and twice to the Italian along from the pub. Staff were great. You can get breakfast at many near restaurants fro about 10 euros each. Restaurants averaged at 70 euros for three persons.Paid about nine hundred sterling for four nights room only.

I would definately use this hotel again in Paris.

Room Tip: high room 507 was opposite the lift
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  • Stayed: November 2012, traveled with family
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3  Thank myring1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

We stayed for four nights and had a fabulous time in Paris. The location of the hotel is good and with a Metro stop literally across the street, it was really easy to get around the city. We also walked a lot from this location - another bonus. The front desk staff and concierge were all extremely helpful and professional. They were more than happy to help with making restaurant reservations and offering help with directions. Great 5 star attentiveness all round. Thank you to the front desk team!

We were also very happy with our room and appreciated that our requests had been noted. Following TA feedback we asked for a higher floor with a room overlooking the street and specifically requested a room that had not previously been a smoking room. No problem at all - and a really comfortable bed and a super clean, well stocked bathroom too, as we would expect from the Baltimore. Stylish, welcoming and some really interesting history to the property. Loved all of that.

What we couldn't quite work out was the apparent lack of attention to detail in some minor but really basic things. For example, our safe didn't work when we arrived. Quickly fixed the next day and apologetic front desk staff who organised for us to leave valuables in the hotel safe but an inconvenience. Another example - we had to ask for coffee to be topped up one day and then were mildly irritated to find that it wasn't topped up again the next day either. We gave up in the end and just went out. But paper coffee cups in the room?? Don't get this at all. If it's a cost cutting measure then it detracts from the 5 star experience. If it's not, then it needs explaining somehow!

Overall we found this to be a really lovely hotel which could be great. We would recommend if you can get a rate you are happy with.

  • Stayed: October 2012, traveled as a couple
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2  Thank demo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

Booked the Eiffel Tower suite for 5 nights we always wanted a view of the tower, whilst we were in Paris which you get from the lounge room and bedroom, you can just daze all night long. French hotel, small, boutique, staff extremely welcoming and so helpful. The tower suite is large, lovely furniture, excellent housekeeping, luxury bathroom amenities and very Paris. Great location walk to the Eiffel Tower, Champs élysées, hop on hop off bus 200 metres away, great restaurants in the street and reasonably priced. The pub across the road had the best black angus steak, pricey but delicious. Buffet breakfast very nice, eggs, etc cooked to order, they were always busy, but managed to get you seated quickly. We truly enjoyed to great location of this hotel. The only downfall was we didn't have a kettle with tea and coffee, only an Nespresso, and we are tea drinkers. Otherwise perfect, and the complementary bottle of French champagne with chocolates just after we arrived was a lovely touch. A wonderful hotel to stay in whilst in Paris.

  • Stayed: September 2012, traveled as a couple
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2  Thank Cathy9494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

The staff at this hotel were outstanding. Our arrival was made special by Sebastian at the front desk and Fred the concierge. Both were very helpful. This was our first visit to Paris and the location of the hotel seemed ideal. Several good restaurants in the area and Metro stations close.
Our room was small by US standards, but it was clean and comfy. We would stay again.

  • Stayed: October 2012, traveled as a couple
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2  Thank Chpdlivr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Paris Baltimore Tour-Eiffel

Address: 88 B avenue Kleber | 16 Arr., 75116 Paris, France (Formerly Hotel Baltimore Paris Champs-Elysees)
Phone Number:
Location: France > Ile-de-France > Paris > Trocadero
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#146 Family Hotel in Paris
#147 Business Hotel in Paris
#177 Romantic Hotel in Paris
#206 Luxury Hotel in Paris
Price Range: $284 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Paris Baltimore Tour-Eiffel 5*
Number of rooms: 103
Official Description (provided by the hotel):
The Sofitel Paris Baltimore Tour Eiffel is nestled among the most beautiful districts of Paris, close to the Champs Elysées, the Arc de Triomphe and the Eiffel Tower. It is a perfect example of a Parisian residence, in an intimate, warm and cozy atmosphere. A typical townhouse dating back to the end of the 19th century. Mixing French hospitality and Parisian chic, with a bistro restaurant and an exceptional wine cellar, the Sofitel Paris Baltimore Tour Eiffel immerses its guests in the authentic and contemporary refinement of the French lifestyle. ... more   less 
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Also Known As:
Accor Paris
Sofitel Paris

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