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“Great Hotel with best location!”

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Hotel Chateau Frontenac
Ranked #193 of 1,801 Hotels in Paris
Certificate of Excellence
Tampa
Level 5 Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Great Hotel with best location!”
Reviewed February 15, 2014

Stayed at this hotel for 2 nights, it has the absolute perfect location! You can get to all the major sights so quickly so you dont waste time and $ in taxis.
Rooms are really big for European standards ( Im from Italy so I always laugh when people write comments complaining about room sizes... this is Europe!!!), anyways the rooms were awesome and EXTREMELY clean which is something I always look forward too.
The staff was extremely kind and so helpful. A special thanks to a girl at the front desk (wish i remembered her name!!!), when my fiancee lost her phone in a taxi she spent 20 minutes on the phone with the taxi driver to arrange for us to get the phone back! MERCI!!!!! :)
The only flaw i noticed was the breakfast staff was very unfriendly and kinda rude, also the food could be a little better!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lan-Donia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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674 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
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English first
Winnipeg, Canada
Level 6 Contributor
130 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 7, 2014

Stayed at the hotel for one night. The location is like hitting the lotto. Champ D'Elysee and Arc du Triomphe are steps away. The staff were helpful and gave us directions. This is my 7th trip to Paris (5vacation & 2 business), this hotel meet the size requirements of a Parisian
/European hotel. I found it was a good use of space. I also believe all the rooms are different in configuration. I expect the price as you are paying for location.

The hotel could use a bit of re-decorating eg. carpet in rooms & hallway.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JK_Queen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Chateau Frontenac, responded to this review, February 13, 2014
Dear Guest,

We are very happy to know that your stay among us was a success, and that it contributed to your visit of Paris. We thank you very much for taking the time to share your experience.

Your very nice comments will be transmitted to our team.

Looking forward to welcoming you very soon,

Warm regards,
Mr Sébastien Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 19, 2014

We just returned from a 5 night stay at Chateau Frontenac. We really loved the hotel. For Paris standards the rooms were amazing. Really nice size, big bathroom and all facilities in room that are needed. The hotel was spotless all day everyday and rooms were cleaned very quickly and thoroughly on a daily basis

The location is unbeatable. Not even a one minute walk from the Champs! You can not get a better located hotel!

The concierge Jean Paul is too amazing for words!!! No request was too big for him and he really went out of his way to help us on a daily basis. He is a very special man!

The only downside I would have to say was that the waiters in the breakfast room are very snooty and unfriendly. They made as if they were doing us a favour by allowing us to eat there everyday,

Regardless of this we will 100% be back to Hotel Chaeau Frontenac in the very near future!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Chateau Frontenac, responded to this review, January 24, 2014
Dear Guest,

Thank you so much for choosing to stay with us and for taking the time to post this great review.

We are all glad to read that you enjoyed the particular feel of our central location as well as the size of your room and that you appreciated the recommendations from our Chief concierge, Jean-Paul.

We appreciate that you recommend the hotel and you will be more than welcome at the Hotel Château Frontenac during your next visit to Paris.

Yours sincerely,

Mr Sébastien Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 5, 2013

This Hotel is beautiful, the location is fantastic with some great local restaurants nearby off the Champs Elysee main road. All the staff we encountered were very hospital, professional, friendly and genuinely happy to help you. The bar was cool, quiet, yet full cocktail list and good snacks. The rooms are very well put together, lovely French furniture, really had a vintage feel to it whilst having all modern amenities. I would recommend this hotel to anyone wanting to stay in Paris, I would definitely stay here again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank intlmaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Chateau Frontenac, responded to this review, December 11, 2013
Dear Guest,

Many thanks for your review on Tripadvisor!

We are very pleased to read that you enjoyed your stay at the Hotel Château Frontenac.

We will share your generous comments with our teams and forward your message for Julien, our barman.

We do hope we will have the pleasure to welcome you once again.
In the meantime, We wish you a very nice End of Year break!

Kind Regards,
Mr Sébastien Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 28, 2013 via mobile

I am appalled by the every aspect of this hotel, except for location. For the money that I paid per night, I expected more that a mini-room. I'm not exaggerating when I say that there wasn't enough space to pleasantly walk in the room. The furniture is so old. The room isn't pretty. The bathroom is in an inconvenient spot in the room. The room looks and feels like a dormroom, rather than a cozy hotel room. The staff is unwelcoming and unhelpful. I complained of the uncomfortable bed, along with other things. All the hotel staff at the reception could do was have a sarcastic attitude about it. Save yourself the disappointment and don't stay at Frontenac.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jill h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Chateau Frontenac, responded to this review, November 29, 2013
Dear Guest,

We thank you for taking the time to share your impression at the Hotel Château Frontenac and we are sorry to hear of your disappointment during your stay and that your experience did not live up to your expectations.

We always do our utmost to offer our guests the best possible service.

We take every criticism seriously and we hope you will give us a second chance for your next stay.
Kind regards,

Mr. Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2013

Solid hotel. Very good location! Reasonable prices! Very friendly Front Office stuff. But a concierge service should be more concerned to the guest needs. Perfect breakfast. Bartenders are perfect. It's a highly recommended hotel.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank avsemenoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Chateau Frontenac, responded to this review, November 26, 2013
Dear guest,

Let us first thank you for having chosen the Hotel Château Frontenac for your parisian stay and for taking time to share your experience on Tripadvisor.

We are proud that our accomodations and our services have been able to meet your expectations and that our friendly and helpful staff have contributed to the success of your stay.

Thank you for such a generous review and kind compliments !
Please be assured that all our staff is looking forward to welcoming you back in a near future.

Sincerely,
Mr Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris
2 reviews
Reviewed November 24, 2013

Very good hotel, wonderful location, clean and excellent service.
Very good and tasty breakfast.
Ideal spot for a nice touring of the city.
Many good restaurants in the vecinity.
My reconmendation is very positive.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Tomicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRONTENACParis, Directeur général at Hotel Chateau Frontenac, responded to this review, November 26, 2013
Dear guest,

Thank you very much for sharing this lovely review! We are delighted to hear that you have appreciated our very convenient location in the heart of Paris. We thank you all your compliments about the staff service.

It was a great pleasure to read about your impressions and we hope to see you in the Hotel Château Frontenac during your next stay in Paris.

Kind regards,
Mr Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Chateau Frontenac

Property: Hotel Chateau Frontenac
Address: 54 rue Pierre Charron, 75008 Paris, France
Location: France > Ile-de-France > Paris > Champs-Elysees
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#136 Luxury Hotel in Paris
#242 Romantic Hotel in Paris
#256 Family Hotel in Paris
#332 Business Hotel in Paris
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Chateau Frontenac 4*
Number of rooms: 104
Official Description (provided by the hotel):
The hotel Château Frontenac, 104 rooms and suites, in the heart of the Golden Triangle, combines a very Parisian charm with high comfort, which now bring it among the best hotels in this area.The hotel was entirely renovated in 2009, and the huge renovation works have brought to date the magnificent glass roof from the 20’s. Our property is now reviving its original Art Deco style…This magnificent building dating back from the end of the 19th century, benefits from a unique location. ... more   less 
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Also Known As:
Chateau Frontenac Hotel
Chateau Frontenac Paris

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