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All reviews avenue kleber arc de triomphe eiffel tower great location recommend this hotel metro station ten minute walk rooms are small each evening staff at reception the hotel is clean shower head walking distance air conditioning quiet side street close to the hotel stayed here for nights
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Reviewed September 10, 2018

Nice Hotel in the central of Paris. The recepionist was very kind and helped me in a few questions. It`s in the neighbourhood of the Eifel Tower, with lots of restautants around. The room was clean and quiet.

Stayed: September 2018, traveled on business
Review collected in partnership with this hotel
1  Thank mariannesiks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELYS16, Responsable commercial at Floride Etoile Hotel, responded to this reviewResponded September 10, 2018

Dear mariannesiks,
Thank you very much for this kind comment.
We are delighted to learn you spent a pleasant stay in our hotel.
We hope to have the pleasure of welcoming you back for your next stays in Paris.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2018

Stayed at this place a few weeks back. Booked just a few days before departing for France, so were not many options at a budget price that were close to the heart of Paris. Reviews looked Ok, so took a punt.

The hotel is easy to get to, close to two metro stations and a 5 minute walk to the Trocodero station where everyone poses for photos of the Eiffel Tower.

The actual hotel is mixed. It is very clean and presentable both the rooms and the lobby area and very quiet, but it is somewhat dated.

The door keys use an unusual thick plastic key on a key fob that was larger that my iphone plus! I can remember a hotel i have stayed in that didnt use the credit card key, so this needs addressing. I presume this system is very old.

The WIFI was terrible. Could just about check my emails, but nothing more.

The TV in the room was a flat screen panel, but i believe many of the channels are digital that run off the internet and because this was so poor, most of the channels were unwatchable as they were constantly breaking up, not a huge issue as we were out most of the day, but ad we wanted to just chill out n the room and watch something, it was not possible.

Our room had 2 single beds. These single beds are VERY small in width. At least 25% narrower than the typical size of a single bed, so that was somewhat uncomfortable.

Lastly i must say the guy on reception at night needs a bit of training on dealing with people. One of the most passive aggressive people i have met in a while.

Ultimately the hotel was ok for what we wanted. It was clean and quiet and great location, so i would recommend it, jut be aware of what it is.

  • Stayed: August 2018, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank LeighofLeigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELYS16, Responsable commercial at Floride Etoile Hotel, responded to this reviewResponded September 5, 2018

Dear LeighofLeigh,

We took good note of your comment.
Though we are surprised about your comment since our guest are usually happy with the decoration as well as the bedding size.
We always try to sort out issues on the spot to have our guest spend a pleasant stay.If you meet any problem with the WiFi or the TV channels during your stay, don’t hesitate to ask for our assistance.

We are sorry to read that our hotel didn’t live up to your expectations and we hope you will consider staying with us for your next stays in Paris.

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Reviewed August 23, 2018

Excellent place, good breakfast, very clean rooms & excellent service, very close to Metro Station Bossiere, there is Carrefour just 2 buildings away from the Hotel, 5 minutes walkable distance to Trocadero where you can see the amazing view of Eiffel Tower.

Stayed: August 2018, traveled as a couple
Review collected in partnership with this hotel
Thank friends595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELYS16, Responsable commercial at Floride Etoile Hotel, responded to this reviewResponded September 5, 2018

Dear friends595,
Thank you very much for taking the time to share your experience.
Your comment regarding the level of service you received from our staff is very much appreciated.
We hope to have the pleasure of welcoming you back for your next stays in Paris.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2018

Waited 2 hours past check-in time promised for room to be cleaned. . Didn't like having to leave key at front desk every time we left room. Best part was the location. It was quiet, beds were clean and comfortable. AC worked great. Staff during the daytime hours were great , very helpful and friendly. Night watchman ...not so much. Also the staff told us the taxi's took credit cards and confirmed it while we got into taxi. Once at airport the cabbie said he did'nt take credit cards and demanded cash.I had to leave my kids in cab and find an ATM in airport. Felt like a scam

Stayed: August 2018, traveled with family
Review collected in partnership with this hotel
Thank lagowhitefish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELYS16, Responsable commercial at Floride Etoile Hotel, responded to this reviewResponded August 23, 2018

Dear Guest,
Thank you very much for taking the time to share your experience following your recent stay in our hotel.
We feel surprised with you comment as we always do our best to provide guests with a bedroom as soon as the rooms are ready, even if official check in time is 3 pm.
Please note that for security reasons we prefer to keep the bedroom keys at the reception. It is also easier for us to deal with the housekeeping service.
Also, our hotel works with a taxi company and all drivers are equipped with Electronic Payment Terminal. If the taxi driver refuses a credit card payment, we recommend you to note the license number so we can inform the company.
We are sorry to read our hotel didn’t live up to your expectations and we hope you will consider staying with us for your next stays.

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Reviewed August 18, 2018

We had a lovely time in Paris, the hotel was very nice. Clean and the staff polite and helpful, we didn’t have breakfast it would cost us €32 for two people which we thought was quite expensive, but most of Paris is for food!

Stayed: August 2018, traveled with family
Review collected in partnership with this hotel
Thank Hug123cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELYS16, Responsable commercial at Floride Etoile Hotel, responded to this reviewResponded September 5, 2018

Dear Guest,
Thank you for taking the time to share your experience following your stay in our hotel.
It's a pleasure to read you appreciated our hotel.
Please note that our hotel provides a full buffet breakfast with a wide variety of food: dairy products, hams, breads, cakes,fruits, beverages... We hope to have the pleasure of welcoming you back for your next stays in Paris.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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