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“Avoid rooms which communicate”

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Pullman Paris Montparnasse
Ranked #477 of 1,796 Hotels in Paris
Certificate of Excellence
GreenLeadersSilver level
Bucharest, Romania
Level Contributor
132 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Avoid rooms which communicate”
4 of 5 bubbles Reviewed February 18, 2014

We are booking always this hotel because of the convenient location and good service we enjoy. However this time we had an unfortunate experience. Although the room was located on the 24th floor with a very nice view, unfortunately it was a " communicating" room in the sense that there was a door which could be used in case the two adjacent rooms were used by a family.
We could hear each and every noise from the adjacent room including very high volume of the tv.
Therefore big advice, always ask for non communicating rooms

Room Tip: High floors far from the elevators and non communicating
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank theodorak27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick A, Directeur général at Pullman Paris Montparnasse, responded to this review, February 25, 2014
Dear Theodorak,
We reviewed your comments regarding your stay with us at the Pullman Paris Montparnasse. We do apologize for the issue you faced with the room allocated to you. We trust you will accept that the difficulties you experienced are certainly not reflective of our normal standards.
We hope that despite our sthortcomings on this occasion you will nevertheless grant us a renewed opportunity to welcome you back to the Hotel Pullman Paris Montparnasse.
With best regards
patrick Arnoult
general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,814 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (464)
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English first
Hudson, Wisconsin
Level Contributor
292 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 bubbles Reviewed February 18, 2014

We ventured to Paris with our girls for a surprise weekend. I booked this hotel with Expedia as they were offering a discounted rate which included breakfast buffet. We could not have been any happier. The room was a very nice size for Paris, the beds were extremely comfy, quiet room, great view of the city. The shower had great water pressure and the amenities were plentiful. We enjoyed our breakfast each morning which included pastries, fruit, meat, cheese, yogurt and hot items such as bacon, eggs and sausage. Although not in the central part of the city, we were directly across the street from the Gare Montparnasse/Metro and within a day had figured out the subway system. I would highly recommend this hotel. Great experience.

Room Tip: We booked online with Expedia. We arrived early in the day and they let us check in immediately whi...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lkhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick A, Directeur général at Pullman Paris Montparnasse, responded to this review, February 25, 2014
Dear Ikhughes,
Such a lovely review, thank you.
We are delighted to read your nice comments on the size of the room, the comfort of the bed and our quality of service.
We are also very pleased that you recommend our hotel and you may be sure that your great comments on the team will be shared with everyone.
Once again, thank you and we do hope to have you back with us soon.
With kind regards
Patrick Arnoult
general manager
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Hossegor, France
Level Contributor
132 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed February 12, 2014

For us the Pullman experience was slightly disappointing overall. Were told when booking at Pullman Eiffel Tower that there was a better view of the tower from the Pullman Montparnasse, and were assured when booking we could see the tower which was wrong. On check in were informed "no rooms here have a view of the tower", and we were not in the rooms we were expecting but couldn't change due to capacity. The breakfast is an absolute shambles. Takes half an hour to line up to get in, when you do there isn't enough food or cutlery to go around so you're always waiting for something. Heating of the food is also poor so bacon, eggs etc were cold every day even though they're only there for 30 seconds half the time. Saw numerous instances of staff putting glasses and cutlery that looked unused from tables where people had eaten set as clean on other tables. Room service also to be avoided, menu "wasn't available" when we ordered and ended up with chips instead of crisps and very average pasta. There's not enough lifts either so if you're in a rush leave your room early to get downstairs. Room cleaners let themselves into our room at 7am one morning and knocked another waking us up. Also trolleys were always in the hall outside our room.

On the positive side the lobby is spacious and has a nice bar and restaurant, although it's very expensive to eat and drink there. Wifi also worked well from my experience, and staff were friendly. It's in a good location for transport being right next to metro and train stations. Would I stay here again? No, too expensive for a place with these issues. There is much better value elsewhere.

Room Tip: Be clear when you book in about what you want, or you'll probably get stung in a lower quality r...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick A, Directeur général at Pullman Paris Montparnasse, responded to this review, February 25, 2014
Dear Sam B,
We reviewed with most interest your detailed review regarding your stay with us at the Pullman Paris Montparnasse. We do take all comments seriously and appreciate all the feedback we can get. We do apologize for the difficulties you experienced and do regret not to have met your expectations on this occasion.
We hope you will grant us a renewed opportunity to welcome you back to our hotel and allow us to demonstrate a level of service much improved.
Best regards
Patrick Arnoult
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 4, 2014

Good location , close to Gare Montparnasse metro, shops and restaurants. Room was fine, even big for paris standard. Very Nice bed with good pillows, bathroom was fine too. But breakfast was Way to Busy, long line to get in and not enough breakfast for all the people. staff is very friendly complimentary wifi will definetly stay again at this hotel.

  • Stayed June 2013, traveled with friends
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Capix G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick A, Directeur général at Pullman Paris Montparnasse, responded to this review, February 12, 2014
Dear Capix G,

Thank you for taking the time to post your comments about the Pullman Paris Montparnasse on Trip Advisor.
It is always a pleasure to read that our guests have enjoyed their stay with us.
Our F&B manager has been informed of your remark about the breakfast service of our Just'in restaurant.
We hope to welcome you back soon.
With kindest regards,

Patrick Arnoult
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed February 3, 2014 via mobile

Stayed for 4 nights in a superior room. The hotel location is perfect right across the main montparnasse station and lots of restaurants nearby and a supermarket next to the hotel. The room size is good lobby is excellent staff is very friendly complimentary wifi will definetly stay again at this hotel

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rehandhund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick A, Directeur général at Pullman Paris Montparnasse, responded to this review, February 12, 2014
Dear Rehandhund,

What a pleasure to read that your stay among us was "execellent"!!
We are delighted that your experience with us has met your expectations.
Looking forward to welcoming you back soon.
Sincerely,

Patrick Arnoult
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
184 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed February 2, 2014

Stayed here over the France v England game (6 Nations) Large spacious hotel. Nice room 15th floor, huge bed, great TV, nice view. Lovely bathroom with great tiling, however, positively dangerous when wet, so getting out of the bath needs to be done with extra care, for health and safety they ought to put a sign up.
No mirror whatsoever in bedroom, not enough sockets so drying hair or GHD's is difficult.
Good breakfast, good choice, some of the restaurant staff could do with learning a little more in hospitality if not personality as I got the impression they were not happy in their work. The rest of the staff were good.

Room Tip: Facing over the city if as opposed to the street if on a lower floor.
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeannius24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick A, Directeur général at Pullman Paris Montparnasse, responded to this review, February 12, 2014
Dear Jeannius24,

Thank you for sharing your experience in our hotel on TripAdvisor.
It is always a pleasure to read that the Pullman Paris Montparnasse has met your needs during your stay in Paris.
Please be assured that your remarks regarding the safety of your bathroom and the courtesy of our Just'in team have been brought to the attention of the managers
We look forward to welcoming you back soon in our establishement.
Best regards,

Patrick Arnoult
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Paris Montparnasse

Property: Pullman Paris Montparnasse
Address: 19 Rue du Commandant Rene Mouchotte, 75014 Paris, France (Formerly Le Meridien)
Phone Number:
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Green Hotel in Paris
#229 Business Hotel in Paris
#255 Family Hotel in Paris
#274 Luxury Hotel in Paris
#551 Romantic Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pullman Paris Montparnasse 4*
Number of rooms: 957
Reservation Options:
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Also Known As:
Pullman Paris Montparnasse Hotel Paris
Le Meridien Hotel Paris
Le Meridien Montparnasse
Le Meridien Paris
Paris Le Meridien
Meridien Montparnasse

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